Fairmont Hotel Vier Jahreszeiten 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 2,250 件のレビュー

ベストレートをお約束
Fairmont Hotel Vier Jahreszeiten - Image 1
Fairmont Hotel Vier Jahreszeiten - Image 2
Fairmont Hotel Vier Jahreszeiten - Image 3
Fairmont Hotel Vier Jahreszeiten - Image 4
Neuer Jungfernstieg 9 14, 20354 HAMBURG, ドイツ

説明

ホテルのその他の情報

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

当ホテルの客室

ホテル所在地

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
ドイツ

GPS:53.555603, 9.991689

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  2,250 件のレビュー

トリップアドバイザーの評価  4.7/5  2,200 件のレビュー

2025エクセレンス認証

Great hotel.

トリップアドバイザーの評価 4.0/5

Njutare46 トリップアドバイザー認証口コミ

A fabulous hotel in a classic building in top location.Great staff,young,friendly,knowledgeable.The o ly issue with the hotel is the lack of a bar and lounge.The basement bar is fine but primarily visited by non hotel guest.Also a lounge where you can just relax with a coffee.Having a smokers bar next to the entrance is an odd feature 2025.

Dear Guest, Thank you very much for your review of your stay at Hotel Vier Jahreszeiten in Hamburg. Your satisfaction is the greatest recognition for our entire team and a tremendous source of motivation. We are delighted to hear that you appreciated our central location, the classic building, and the friendly service of our team. At the same time, we are sorry to hear that our bar and lounge facilities did not fully meet your expectations. Please be assured that your feedback is very valuable to us and will be taken into consideration as we continue to enhance the experience for our guests. We look forward to welcoming you back to Hotel Vier Jahreszeiten soon. Best regards from the Inner Alster Lake Charlotte Viktoria Renner Hotel Guest Relations Manager

Wonderful stay (thanks to the amazing staff!)

トリップアドバイザーの評価 5.0/5

같갱 꽃 トリップアドバイザー認証口コミ

I had an amazing stay at this hotel. When I arrived, a kind young intern gave me a hotel tour before my room was ready, which made me feel very welcomed. And during check-in, Tessa who was incredibly friendly and beautiful inside and out came with me to my room and explained everything with such kindness. The room itself was spotless, the view was absolutely breathtaking, and every part of the service was perfect no matter where I went in the hotel. Everything felt warm, thoughtful, and very professional. Tessa especially made my stay unforgettable. Her warm smile, caring attitude, and the way she helped me made my time in Hamburg feel even more special. I’m truly grateful for her. I already miss Hamburg, and I would happily stay at this hotel again on my next visit. Thank you for an amazing experience!

Dear Guest, Thank you very much for your wonderful review of your stay at Hotel Vier Jahreszeiten Hamburg. We are delighted to hear that you had such a memorable experience with us. It is especially heartwarming to learn that you felt so welcomed from the very beginning, with the kind tour from our intern and the attentive guidance from Ms. Tessa Lüneburg, Front Office Agent, during check-in. We will be sure to share your kind words with her, as they will mean a great deal. We are also thrilled that you enjoyed your immaculate room, the breathtaking view, and the thoughtful service throughout the hotel. Your satisfaction is the greatest recognition for our entire team and a tremendous source of motivation. We very much look forward to welcoming you back to Hotel Vier Jahreszeiten on your next visit to Hamburg. Best regards from the Inner Alster Lake, Charlotte Viktoria Renner Hotel Guest Relations Manager

Lovely experience!

トリップアドバイザーの評価 5.0/5

MarcoCaito トリップアドバイザー認証口コミ

Lovely staff and hotel! Room are very spacious and the food is great! Very good service specially from Joline, I’ll be back for sure!

Dear Guest, Thank you very much for your positive review of your stay at Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that you thoroughly enjoyed your stay with us and that you especially appreciated our lovely staff, the spacious rooms, and the great food. Your satisfaction is the greatest reward for our entire team and a tremendous source of motivation. A special thank you as well for mentioning Mrs. Joline Fröse, Front Office Supervisor – we will be sure to share your kind words with her. We sincerely appreciate your feedback and look forward to welcoming you back soon in the heart of Hamburg. Best regards from the Inner Alster Lake, Charlotte Viktoria Renner Hotel Guest Relations Manager

Very nice hotel

トリップアドバイザーの評価 3.0/5

Roca123456 Couples - トリップアドバイザー認証口コミ

We are centurion members but booked through booking the first night because it is not possible to book accommodation on the same day on the amex website. We chose a room without breakfast because I only eat one egg for breakfast. Since we booked through centurion the next day, we asked if we could keep the same room. It was fine if we paid 200 euros. We said ok, then I asked "is breakfast included because otherwise I will take room service because I only eat ONE egg". The young man then replied yes I will add them without cost.The next day we were going to pay at the reception and the most unpleasant young girl with glasses and reddish/blonde hair was there. Then she added 98 euros for breakfast. I told her the whole story but she didn't believe me and asked me to give the name of the guy who promised this. How do I know what your employees' names are? She insisted that we had booked without breakfast. So now I had to pay 98 euros for an egg. a joke!! .as you see my previous reviews we only stay in 5 star hotels and this service was the worst I have experienced. want to point out that she was the only one who was horrible. If she hadn't behaved like that, you would have gotten five stars. Champagne costs 33 euros for 1 deciliter, there was no sparkling wine available to buy.

Dear Geust, We would like to sincerely thank you for taking the time to share your experiences with us following your stay at Hotel Vier Jahreszeiten. I have already contacted you separately via email to follow up personally and to ensure that we can address your concerns directly. We would be delighted to learn more about your experience so that we can continually improve our quality standards and offer our guests an even better experience. We would be very pleased to hear from you again and hope to regain your trust in the future. It would be our pleasure to welcome you back to Hotel Vier Jahreszeiten soon. Warm regards, Charlotte Viktoria Renner Hotel Guest Relations Manager

Not welcoming

トリップアドバイザーの評価 3.0/5

Nadarawi ファミリー - トリップアドバイザー認証口コミ

The rooms are exceptionally clear and very elegant. Yet the reception were very cold. I have never experienced such an attitude as if they don’t care about giving their guests any welcoming hospitality. Yet The other staff were professional. I wouldn’t book here again , Hamburg is a city that is full of great options, I was used to the Hayat in Hamburg, Unfortunately I found out it is permanently closed

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 391 件のレビュー 9.7/10 ロケーション
  • 602 件のレビュー 8.6/10 客室
  • 1,192 件のレビュー 9.5/10 サービス
  • 415 件のレビュー 9.6/10 雰囲気
  • 322 件のレビュー 8.8/10 料理
  • 273 件のレビュー 8.8/10 朝食
  • 192 件のレビュー 7.4/10 快適さ
  • 183 件のレビュー 8.4/10 設備

Powered by Trustyou

周辺の他の施設

ハンブルクのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。