Mercure Hotel Muenchen Sued Messe 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 834

Gwarancja
najniższej ceny
Mercure Hotel Muenchen Sued Messe - Image 1
Mercure Hotel Muenchen Sued Messe - Image 2
Mercure Hotel Muenchen Sued Messe - Image 3
Mercure Hotel Muenchen Sued Messe - Image 4
Karl-Marx-Ring 87, 81735 MONACHIUM, Niemcy

Opis

O hotelu

  • Darmowy, szybki Internet

  • Przytulny ogródek piwny na zielonym dziedzińcu

  • Dostępność: Wschodnia część Monachium: 6 km Marienplatz: 8 km A8: 3 km Lotnisko MUC: 40 km

  • Darmowy transport autobusem na większość targów - codziennie dwa kursy na targi w obie strony

  • Darmowy nocleg w pokoju rodziców dla dzieci poniżej 12 roku życia.

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

Mercure Hotel Muenchen Sued Messe

Karl-Marx-Ring 87
81735 MONACHIUM
Niemcy

Pozycja GPS:48.102137, 11.659327

Telefon
Faks +49 89 6327407

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 834

Ocena TripAdvisor  3.8/5  Liczba opinii: 576

Pleasant breakfast but staff rude

Ocena na stronie TripAdvisor 2.0/5

Jotterbug Opinia zatwierdzona w TripAdvisor

Stayed here as part of a tour. The hotel is about 30 mins drive from Old Town Munich. Room was clean but as like other reviews there was a smell of mould. I also could not locate it but it was near the bathroom door. Reception was friendly. The breakfast spread was good. The waitress staff was good but for one middle aged plump woman was very rude. I was trying to get hot water in my flask and she scolded me for doing so. When I requested her to help me, she was rude and asked me to boil my own water instead. My other tour mates experienced the same rude treatment - asked to share a table with two other Japanese tourists who are here on their own & felt so uncomfortable to share tables. But she insisted and scolded them for moving away. I believe she might be racist against Asians. The experience would have been a 4-5 stars if not for this episode.

Dear Jotterbug, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you enjoyed our breakfast selection, found the room clean and appreciated the friendliness of our reception team. At the same time, we sincerely regret the negative impressions you experienced during breakfast service and the discomfort caused. Please accept our sincere apologies. The behaviour you described does not reflect our service standards. We are already addressing this internally with the team to ensure that all guests feel equally welcome and respected at all times. We take such comments very seriously — especially concerning courtesy, professionalism, and cultural sensitivity. We are also investigating the smell you mentioned in the room, as any such issue must be resolved immediately. Thank you again for bringing these matters to our attention. Your comments help us improve, and we hope to have the opportunity to welcome you back for a much more pleasant experience. Kind regards, Daniyil V. Vilenkin Back Office Manager Mercure Hotel München Süd Messe E. daniyil.vilenkin@mercuremuenchen.com T. +49 89 6327 - 0

This hotel will probably be a nightmare

Ocena na stronie TripAdvisor 1.0/5

Neuman P Opinia zatwierdzona w TripAdvisor

The problem I had was with the reservation process. I booked the hote for September, they made me pay immediately, but after i paid my sex was changed to female from male for some reason, and they started to correspond with me in German that i do not understand. I requested a receipt several times, and they were reluctant to even reply to my requests, When I called them, they were extremely rude and not able to help.

Dear Neumanp, Thank you for taking the time to share your experience with us. We are very sorry to hear about the issues you encountered during the reservation process. Please accept our sincere apologies for the incorrect personal data displayed in your booking and for any inconvenience this may have caused. This should not happen, and we fully understand how frustrating this situation must have been for you. We also apologize if our communication was not delivered in a language you understand. It is important to us that every guest receives clear and helpful information, and we regret that we did not meet this expectation in your case. Regarding the receipt you requested, we are sorry for the delays and for any unprofessional interaction you may have experienced when contacting us. This does not reflect the level of service we strive to provide. We would be happy to personally assist you in resolving the matter promptly. Please contact us directly at H1374@accor.com , and we will ensure you receive the correct documentation and that all your details are properly updated. Thank you again for bringing this to our attention. Your feedback helps us improve, and we hope you will give us the opportunity to offer you a much better experience in the future. Kind regards, Daniyil V. Vilenkin Back Office Manager Mercure Hotel München Süd Messe E. daniyil.vilenkin@mercuremuenchen.com T. +49 89 6327 - 0

wszystko było super - bardzo udany pobyt

Ocena klientów 5.0/5

Rafał Pobyt służbowy - Opinie potwierdzone ALL

Wszystko było bardzo dobrze przygotowane w tym upominek powitalny, napój powitalny itd. Pokój bardzo czysty, odświeżony, duży sejf !, lodówka, ekspres do kawy, cicha strona...Na mały minus: kawa na śniadaniu - nie do picia, ale problem rozwiązywał ekspres w pokoju z pyszną kawą. Pozwolono mi wziąć mleko z ekspresu przy recepcji więc OK. Fajnie by było aby w lodówce było mleko. Zastanawia mnie klucz doboru kanałów telewizyjnych przez Accor....Zastanawiam się ilu gości ma np. ten hotel z Polski - brak kanału polskojęzycznego, a ilu z Kuby i Uzbekistanu...kanały z tych krajów znalazły się w dostępnej sieci...Ale to temat dla Accor, a nie dla hotelu, który naprawdę oceniam bardzo wysoko, podobnie jak serwis na recepcji. Pełen profesjonalizm zarówno podczas zameldowania jak i wymeldowania.

Dear Guest, Thank you very much for your detailed and positive review of your recent stay at the Mercure Hotel München Süd Messe. We are delighted to hear that you appreciated the cleanliness and comfort of your room, the welcome amenities, and the professionalism of our front desk team during both check-in and check-out. It is always rewarding to receive such praise for the efforts our team makes to provide our guests with a warm and pleasant experience. We also thank you for your constructive comments. We regret that the breakfast coffee did not meet your expectations, but we are glad that our in-room coffee machine and the option to take milk from reception served as a satisfying alternative. Your suggestion to offer milk in the minibar is appreciated and will be reviewed internally. Regarding the TV channel selection, we understand your point and have forwarded your feedback to the relevant department at Accor. We strive to ensure that our international guests feel welcome and represented, and your input helps us reflect more accurately on guest demographics in future offerings. Thank you once again for your kind words and your helpful suggestions. We truly hope to welcome you back soon. With kind regards, Daniyil V. Vilenkin Front Office Manager

Bar and restaurant closed with no excuse

Ocena na stronie TripAdvisor 2.0/5

X386ZPlaurentd Opinia zatwierdzona w TripAdvisor

On the 6th of March I booked two rooms for March 7th and selected the Mercure because it has a restaurant. Guess what, when we arrived both bar and restaurant were closed… ‘ not enough guests..’. Yeah, right…. But why was that not mentioned on the website? Very, very disappointing, also because the walk to the nearest restaurant takes you through not exactly the best neighbourhood! I could have booked a cheaper and more modern Ibis for less money. Poor Accor performance!

Dear Guest, Thank you for taking the time to share your feedback. We are very sorry to hear about the disappointment caused by the closure of our bar and restaurant during your stay. We understand that this impacted your experience, especially as you specifically chose our hotel for these facilities. Please allow us to clarify that, unfortunately, the restaurant and bar sometimes operate with limited hours based on occupancy levels. We regret that this was not communicated more clearly at the time of booking and will take your feedback on board to improve information provided to our future guests. We appreciate your comments and hope to have the opportunity to welcome you back and provide a stay that fully meets your expectations. Kind regards, Daniyil V. Vilenkin Back Office Manager E. daniyil.vilenkin@mercuremuenchen.com T. +49 89 6327 - 0

Very Good stay with Family

Ocena na stronie TripAdvisor 5.0/5

anurag900 Rodziny - Opinia zatwierdzona w TripAdvisor

Stayed for 4 nights with Family. Hotel Is good with neat and clean rooms. Housekeeping is very good and prompt. Staff was polite. Room size was very good and decent. Tea coffee maker and electric kettles are provided. The location is a pure residential area so supermarkets, restaurants are at a distance of 1-1.5 km. Bus stop is 100 m from the hotel. Bus no 197 connects to the metro and all supermarkets, restaurants & Pep Mall at Neuperlach Zentrum within just 5 min so no issues on convenience. Pl note the hotel is slightly far from main station (Hauptbahnhof) and the city centre (Marien Platz) so take the time margin even while travelling by Bus / Metro. Overall it was a very good stay and I would recommend the Hotel.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 366 Liczba opinii 7.4/10 Lokalizacja
  • 673 Liczba opinii 6.9/10 Pokój
  • 647 Liczba opinii 8.8/10 Obsługa
  • 12 Liczba opinii 5.4/10 Internet
  • 335 Liczba opinii 8.6/10 Śniadanie
  • 330 Liczba opinii 7.4/10 Czystość
  • 198 Liczba opinii 4.9/10 Jedzenie
  • 87 Liczba opinii 5.5/10 Napoje

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Monachium - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.