ソフィテルリスボンリベルダーデ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,064 件のレビュー

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ホテル所在地

ソフィテルリスボンリベルダーデ

Avenida Da Liberdade 127
1269-038 リスボン
ポルトガル

GPS:38.71891, -9.14508

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MATIZ LISBOA

エグゼクティブシェフのダニエル・シュライファーが手掛ける、地元の新鮮な食材を使用したこだわりのグルメをご堪能ください。好奇心と味覚を刺激する、ここでしか味わえないお料理をお楽しみいただけます。

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お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,064 件のレビュー

トリップアドバイザーの評価  4.5/5  4,959 件のレビュー

2024エクセレンス認証

Make-A-Wish Portugal

トリップアドバイザーの評価 5.0/5

Rita C トリップアドバイザー認証口コミ

Make-A-Wish Portugal is very grateful for the way that Sofitel Liberdade welcomed our volunteer. All the care, quality and hospitality mark the identity of this hotel. We have a huge proud about this partnership. Thanks a lot, for being with us.

Dear Rita C, Thank you for your kind words regarding your experience at Sofitel Lisbon Liberdade. We are delighted to have partnered with Make-A-Wish Portugal and are glad to hear that our hospitality and care have left a positive impression. We look forward to welcoming you back soon. Warm regards Fátima Rana Sofitel Lisbon Liberdade

not a sofitel- more like a Mecure Product with a Sofitel price tag.

トリップアドバイザーの評価 3.0/5

michaeldI5401JC トリップアドバイザー認証口コミ

not your typical Sofitel- more like a Mecure! They try hard, but i dont think they understand the Sofitel product handbook. The rooms are not very nice = certainly not Sofitel Quality more mecure. Staff are friendly and try hard., however it needs a re think! of a re branding. We certainly would not stay there again, as so many other options for same price or cheaper. If your a sofitel client. this one will disappoint.

Dear Michaeldl5401JC We appreciate your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations. At Sofitel Lisbon Liberdade, we strive to provide the highest level of service and comfort to all our guests. We will take your comments into consideration as we continuously work to improve our services. We value your input and will use it to ensure a more consistent experience for all our guests. Thank you for highlighting the friendliness of our staff. We hope to have the opportunity to welcome you back and demonstrate the true Sofitel experience. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Short break at the wonderful Sofitel Lisbon

トリップアドバイザーの評価 5.0/5

Mikey10000 トリップアドバイザー認証口コミ

The hotel is very well located for Lisbon sights a few metres from the Metro and a short walk into the city. The staff were amazing and they took great care to give my wife and I the best service. Our room was very comfortable and well equipped, we have to say that the bed is the best of any hotel we have experienced. On the evening of the 7th March we ate in the hotel restaurant, the kitchen was very busy that night and the service we were told could be a little delayed. The Maitre D and his team were wonderful and gave us free drinks and a beautifully presented small dessert plate by way of an apology. To be honest we did not really notice the delay due to the service and lovely atmosphere in the restaurant but the team were amazing and made our evening. We will be back for another stay!

Dear Mike, Thank you for sharing your positive experience at Sofitel Lisbon. We are delighted to hear that you enjoyed our convenient location, comfortable room, and exceptional service provided by our staff. It's wonderful to know that you appreciated the special gestures from our team during your dinner at the hotel restaurant. Your kind words motivate us to continue delivering memorable stays to all our guests. We look forward to welcoming you back for another fantastic experience. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Simply Magnifique

トリップアドバイザーの評価 5.0/5

york1000 Solo travel - トリップアドバイザー認証口コミ

A simply amazing hotel. Top staff, great food, great location - even 2m from the metro station so you can go green by metro to the airport. Some room issues sorted out brilliantly by Ines, the Customer Experience Director, and Mayka, the GM. All the staff are amazing ambassadors for Lisbon and Portugal.

Dear york1000, Thank you for your kind words about your recent stay at Sofitel Lisbon Liberdade. We are delighted to hear that you enjoyed our top staff, great food, and convenient location near the metro station. It's fantastic to know that Ines and Mayka were able to assist you promptly with any room issues. We take pride in being ambassadors for Lisbon and Portugal. Looking forward to welcoming you back soon. Best regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Disorganized

トリップアドバイザーの評価 3.0/5

Wilsolam Couples - トリップアドバイザー認証口コミ

This Sofitel was not the most accompanying or organized. Messed up my reservations, gave me breakfast for 2 days and then took it away. My sink was leaking water and did not fix right away. Very small rooms with no dressing cabinets. Overall, I’m not very happy with this place and might not stay at Sofitels again. They also had construction noise on our first day there. Very loud drilling on the walls.

Dear Wilsonlam, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon. We sincerely apologize for the inconveniences you faced during your stay. We regret the issues with your reservations, breakfast, and the maintenance delay. Please rest assured that your feedback will be shared with the relevant teams for improvement. At Sofitel Lisbon Liberdade, guest satisfaction is our priority, and we strive to provide a seamless experience. We hope you reconsider and give us another opportunity to exceed your expectations in the future. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 731 件のレビュー 9.7/10 ロケーション
  • 926 件のレビュー 6.8/10 客室
  • 1,272 件のレビュー 8.7/10 サービス
  • 13 件のレビュー 6.4/10 インターネット
  • 469 件のレビュー 5.5/10 快適さ
  • 348 件のレビュー 7.9/10 朝食
  • 248 件のレビュー 8.3/10 料理
  • 216 件のレビュー 7.6/10 清潔さ

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