ソフィテルリスボンリベルダーデ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,048 件のレビュー

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  • ロシオ、コメリシオ広場、歴史地区まで徒歩圏内です。

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ホテル所在地

ソフィテルリスボンリベルダーデ

Avenida Da Liberdade 127
1269-038 リスボン
ポルトガル

GPS:38.71891, -9.14508

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MATIZ LISBOA

エグゼクティブシェフのダニエル・シュライファーが手掛ける、地元の新鮮な食材を使用したこだわりのグルメをご堪能ください。好奇心と味覚を刺激する、ここでしか味わえないお料理をお楽しみいただけます。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,048 件のレビュー

トリップアドバイザーの評価  4.5/5  4,964 件のレビュー

2024エクセレンス認証

Great hotel within walking distance to Barrio Alto

トリップアドバイザーの評価 5.0/5

brianw553 ファミリー - トリップアドバイザー認証口コミ

This is a great hotel, on a nice tree lined street with plenty of high end stores. Staff was amazing and rooms were good size. To be honest a bit fancy for our family but we still enjoyed our stay and our kids had fun. Proximity to the subway made it easy to get around Lisbon by public transportation.

Service not great and certainly not to the usual Sofitel high standard.

トリップアドバイザーの評価 2.0/5

Kevin H Couples - トリップアドバイザー認証口コミ

I have used Sofitel in many countries around the world and was very surprised at the experience we have experienced in Lisbon. I hate to complain having been part of the Accor Group for many years but very disappointed on our stay which is so unlike the top service we usually experience within Sofitel hotels and wider Accor group brands. Firstly on check in queued and waited patiently which is fine but then noticed another couple arrive and the check in staff rush to serve and check them in leaving us waiting for a further 15 mins. Maybe I should have put my blazer and Panama hat on to be served a bit quicker. No apology or even explanation very strange. Secondly your staff on conceige don’t seem to have time to handle your enquiries. With the exception of the Filipino staff member who was awesome and saved the day the others barely give you the time of day. Lastly and cannot believe this but ordered an ironing board and iron twice over a period of 3 hours. Nothing arrived we needed to leave for dinner and checking with the reception staff on leaving was told they could not deliver an iron or ironing board for our return to the room unless we someone was in the room for safety reasons ? Not sure how an iron plugs itself in to be dangerous on its own and no hotel in the world would give you that kind of response ? Sorry but room was comfortable and to Sofitel standard but service levels 3 star at best. Disappointed long term Accor member will not return.

Excellent value for money - Great staff

トリップアドバイザーの評価 5.0/5

UTK1900 Couples - トリップアドバイザー認証口コミ

Stayed in Magnifique Suite, hotel is in an excellent location, walking distance to city centre (10 mins) . They have their own parking with valet service . Room was great , although living room can do with more lights.b Buffet breakfast is reasonable , hotel pickup service was excellent. all this at 450 Euro/night would result in me typically giving a 4 star Hotel staff tipped this to 5, our trip got off to a nightmare with floods in Dubai resulting in long delays, informed hotel I would arrive a day late , despite the booking being prepaid and hotel having no obligation to do anything , the hotel manager offered a 1 day refund in hotel credit, which was a nice gesture and set the right tone .staff , front desk, concierge were very welcoming. Driving tip: Tom Tom shows side street in front of hotel as two way ( it’s not) , use google map or waze. Valet service is recommended.

Dear UTK1900, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay in our Magnifique Suite and that you appreciated our excellent location and dedicated staff members. We are glad to have been able to assist you with the unexpected situation that arose due to your delayed arrival and that our team's gesture was well-received. Thank you for your recommendation! We look forward to welcome you in the near future. Yours sincerely, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Extraordinary service!

トリップアドバイザーの評価 5.0/5

Michiganmom45 Couples - トリップアドバイザー認証口コミ

I highly recommend this hotel. Filipe Silva was an amazing concierge and arranged dinners and drinks in our opera suite for us. I forgot my wedding ring in the room and he personally drove it to Cascais for me. I have never experienced such incredible service. David did a great job of setting up drinks/snacks in our room for 8 couples, and provided great service at dinner. Overall an amazing stay with a beautiful room, great food, and convenient location. And wheelchair accessible, which was incredibly helpful. Thank you to all!

Dear Michiganmom45, Thank you for sharing your wonderful experience with us. We are delighted to hear that you had an extraordinary stay at Sofitel Lisbon Liberdade. It is our priority to provide exceptional service, and we are thrilled that Filipe and David contributed to making your stay memorable. We are glad you enjoyed the beautiful room, great food, and found our location convenient. We appreciate your kind words and look forward to welcoming you back soon. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Make-A-Wish Portugal

トリップアドバイザーの評価 5.0/5

Rita C トリップアドバイザー認証口コミ

Make-A-Wish Portugal is very grateful for the way that Sofitel Liberdade welcomed our volunteer. All the care, quality and hospitality mark the identity of this hotel. We have a huge proud about this partnership. Thanks a lot, for being with us.

Dear Rita C, Thank you for your kind words regarding your experience at Sofitel Lisbon Liberdade. We are delighted to have partnered with Make-A-Wish Portugal and are glad to hear that our hospitality and care have left a positive impression. We look forward to welcoming you back soon. Warm regards Fátima Rana Sofitel Lisbon Liberdade

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 742 件のレビュー 9.7/10 ロケーション
  • 917 件のレビュー 6.8/10 客室
  • 1,288 件のレビュー 8.7/10 サービス
  • 11 件のレビュー 7/10 インターネット
  • 463 件のレビュー 5.7/10 快適さ
  • 346 件のレビュー 8/10 朝食
  • 246 件のレビュー 8.3/10 料理
  • 215 件のレビュー 7.9/10 清潔さ

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