Sofitel Lisbon Liberdade 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,050 件のレビュー

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Avenida Da Liberdade 127, 1269-038 リスボン, ポルトガル

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  • ロシオ、コメリシオ広場、歴史地区まで徒歩圏内です。

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ホテル所在地

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
1269-038 リスボン
ポルトガル

GPS:38.71891, -9.14508

電話番号
+351 21 322 8300

国内固定電話網へ電話

ファックス +351 21 322 8310

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MATIZ LISBOA

エグゼクティブシェフのダニエル・シュライファーが手掛ける、地元の新鮮な食材を使用したこだわりのグルメをご堪能ください。好奇心と味覚を刺激する、ここでしか味わえないお料理をお楽しみいただけます。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,050 件のレビュー

トリップアドバイザーの評価  4.5/5  5,056 件のレビュー

2025エクセレンス認証

Only my favorite room 905 keeps me connected with Sofitel Lisbon

トリップアドバイザーの評価 4.0/5

Frank21040 トリップアドバイザー認証口コミ

As before spent a wonderful long weekend in my favorite room 905 - even it is probably the smallest one at hotel but for sure with the best view from own terrace. The hotel itself is fine but not a 5* because is without sauna and pool. The breakfast is extremely limited; much better ones you could get in any other Accor hotels including Mercure, Novotel and MGallery (check also Epic Sana or Tivoli and learn from them). After renovating the lobby and restaurant look fabulous; however, service is very slow but professional.

Dear Frank, Thank you very much for your continued patronage of Sofitel Lisbon Liberdade and for sharing your thoughts. We are thrilled to hear that you enjoyed your stay in your favorite room 905 and appreciated the lovely view it offers. We acknowledge your feedback regarding our amenities and breakfast selection. While we aim to provide a unique experience, we understand the importance of diverse offerings and take your comments seriously. Furthermore, we appreciate your observations about the service speed, which we will consider as we strive to enhance our guest experiences. Your insights are invaluable to us as we continue to improve. Thank you once again for your feedback, and we look forward to welcoming you back soon. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Great stay

トリップアドバイザーの評価 5.0/5

veronicamA2572SA トリップアドバイザー認証口コミ

Beautiful hotel!! Good location and great staff Nearby transport area and shopping I totally recommend this hotel….❤️❤️❤️

Dear Veronica, Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear your kind words. We hope to have the honour of hosting you again soon for yet another enjoyable visit. Best regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

One week in September at Sofitel Lisboa

トリップアドバイザーの評価 4.0/5

seimonau トリップアドバイザー認証口コミ

We are Accor Plus Platinum members so often try to book Accor Hotels when ever we can. Arrival at the Hotel from Lisbon airport was pleasant : we used the Hotel Pick up service. It was mildly concerning that the driver called us to say that the waiting time of 1 hour was up and he would leave or the hotel will need to charge extra! it was 55 mins from the stated arrival time but it appears he arrived at 12 noon for a flight scheduled to arrive at 12.35. Lisbon Immigration is absolutely chaotic : took us over 1 hour to get out. 6 E-gates for around 400 people ! It was a very expensive ride in excess of AU$125 and Bolt Ride Share took us back on our departure for AU$20! Arriving at the hotel our room was ready and we were grateful for early check in. The Hotel is located in one of the most central areas of Lisbon with beautiful tree lined streets. There was no acknowledgement of our platinum status. We had room 509: facing the beautiful trees of the Avenue. Triple glazed windows kept the noise out mostly . The rooms are well appointed but small. Suitcases were on the floor with almost no space to walk. The Bathroom has been renovated and was clean and functional. An Illy Coffee machine in the room and complimentary drinking water. The amenity that was delivered to the room was less than impressive having stayed at many Sofitel Hotels in the Asia Pacific including Australia and New Zealand. We were not offered an upgrade and on inquiry were told that the booking was made under an Accor Classic membership which is hard to explain since my App showed the booking was made using the Accor platinum membership account. The generic letter of greeting from the GM suggested that they did not know our tier status since the letter encouraged us to join Accor !. The Hotel was fully booked. The location is likely one of the most convenient with walking access to many sights and restaurants. We had dinner at Matiz Lisboa the Hotel restaurant. Excellent service and a genuine effort to showcase Portuguese cuisine. Thank you. Breakfast was an amazing affair with a Buffet to satisfy every taste and an A la Carte menu from which you could order as well. Notable was the quality of the produce from the juices , fruit, the patisserie items and the cheeses. The service from Rita who waited on us most of the mornings and Helena was exceptional. Attentive but unobtrusive.THANK YOU. The only weak link might have been the coffee ( latte ) which was machine made and inconsistent. The overall experience was excellent with exceptional staff. Thank you Duarte ( Guest Relations Manager) for speaking with me regarding some of our concerns. Extending a little Goodwill may no doubt earn The Sofitel some accolades and sincere gratitude, especially given the cost ( approx Euro 600) of the lowest tier room, rather than relying on its location and Brand Recognition for returning guest bookings.

Dear Seimonau, Thank you very much for choosing to stay with us at Sofitel Lisbon Liberdade and for taking the time to share your detailed feedback. We are truly pleased to hear that you appreciated our central location, early check-in, and the quality of your dining experiences at Matiz Lisboa. We sincerely regret that your arrival experience was marred by the communication regarding the airport transfer and that your Accor Platinum status was not acknowledged as expected. At Sofitel, we continuously strive to offer our guests an exceptional level of comfort, and it is disappointing to learn that we fell short in this regard. Your comments regarding the room amenities and the coffee quality have been noted for future consideration. We truly value your insights and will ensure they are shared with our team, as we are committed to enhancing our guests’ experiences. Thank you once again for your thoughtful remarks, and we hope to welcome you back in the future. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Perfect Stay - Again and Again

トリップアドバイザーの評価 5.0/5

MosheTHR トリップアドバイザー認証口コミ

We stayed at the Sofitel Lisbon two years ago, came back this time with the kids, and will be returning again in two months - that says it all... Perfect location, wonderful staff, excellent breakfast, spotless rooms, and truly the most comfortable bed in the world. The kids loved it. There’s a warm yet elegant atmosphere throughout the hotel, and the bar is excellent.

Dear Moshe, Thank you for your kind feedback regarding your recent stay at Sofitel Lisbon Liberdade. We are delighted to learn that you and your family enjoyed our prime location, attentive staff, and the comfort of our accommodations. It is particularly rewarding to hear that your children had a wonderful experience with us. Your compliments about our breakfast and bar are greatly appreciated. We look forward to welcoming you back in two months for another exceptional stay. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Great stay and perfect location

トリップアドバイザーの評価 5.0/5

Listyawati O トリップアドバイザー認証口コミ

We really enjoyed our 4 nights stay at Sofitel Lisbon. The hotel is in a super convenient location, right across from the subway station and close to many shops, cafes, and main attractions. The staff were friendly and helpful, always ready to assist with anything we needed. Our room was clean, cozy, and comfortable. Overall, it’s a lovely hotel with great service and location — perfect for exploring Lisbon.

Dear Listya, Thank you for your kind feedback regarding your recent stay at Sofitel Lisbon Liberdade. We are delighted to hear that you enjoyed our convenient location, as well as the cleanliness and comfort of your room. It is wonderful to know that our staff met your expectations with their helpfulness and friendliness. Your satisfaction is our priority, and we appreciate your positive remarks about our service. We look forward to welcoming you back for another lovely experience in Lisbon. Best regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 793 件のレビュー 9.7/10 ロケーション
  • 886 件のレビュー 6.6/10 客室
  • 1,378 件のレビュー 8.8/10 サービス
  • 9 件のレビュー 5.3/10 インターネット
  • 424 件のレビュー 5.5/10 快適さ
  • 337 件のレビュー 8.4/10 朝食
  • 298 件のレビュー 8.8/10 料理
  • 201 件のレビュー 7.7/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。