Mercure Hotel Den Haag Central bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.576 ulasan

Mercure Hotel Den Haag Central - Image 1
Mercure Hotel Den Haag Central - Image 2
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Mercure Hotel Den Haag Central - Image 4

Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Hotel bersertifikat ALLSAFE NSF Euro Consultants S.A.

  • Mudah dicapai dengan mobil dan angkutan umum

  • Di jantung kota dengan banyak toko dan kafe terdekat. Hanya 15 menit dari Scheveningen.

  • Restoran, Bar, dan Teras

  • Layanan resepsionis 24 jam sehari

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Lokasi hotel

Mercure Hotel Den Haag Central

Spui 180
2511 BW DEN HAAG
Belanda

GPS:52.076229, 4.317884

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.576 ulasan

Peringkat TripAdvisor  4.0/5  1.138 ulasan

Sertifikat keunggulan 2023

Partner of choice for our business meetings

Catatan Tripadvisor 5.0/5

Bart T Bisnis - Ulasan TripAdvisor tersertifikasi

Our meeting returned to the Mercure Den Haag Central for the fourth time since 2017, based on our excellent experiences at prior events. The staff of the Mercure delivered again! The event was very well organized. The hotel is well situated, easily accessible for business travelers, and offers all the facilities for our gathering. The meeting room is spacious and well laid out, the audio system works flawless. Meeting breaks and lunches offered an attractive, well thought-out and fresh daily variety ("voor elk wat wils"). To sum it up: happy to return to the Mercure Den Haag Central. Totally satisfied, our experiences confirm once again that staff at this property knows how to cater to business meetings. If you are planning a meeting, this is your hotel!

Dear Bart, Thank you for this high rating. We're thrilled to hear that our hotel continues to be the partner of choice for your business meetings and that our staff has consistently delivered exceptional service. Your appreciation for the well-organized event, spacious meeting room, and the variety of our lunch offerings during breaks is truly encouraging for our team. It's also great to know that our central location and ease of accessibility have contributed positively to your experience. We look forward to seeing you again. Best regards, Sara Abdelhalim, Front Office Supervisor

Would stay in another place next time

Catatan Tripadvisor 3.0/5

Piret P Ulasan TripAdvisor tersertifikasi

This hotel meets 3 star criteria. I'd try Novotel next time (close and more central). It's worse than some other Novotels. Old towels. Pillows very old and uncomfortable (exactly like in poor Ibis). Not freshly renovated, so room walls etc worn down. Hot dishes at breakfast at the quality of Ibis (oven baked egg dish was totally tasteless, for sure made from powder). they had boiled eggs though, which tasted like real eggs. coffee was ok (brewed on the spot). some fresh veggies (cherry tomato and cucumber and carrots). the room did not have amenities typical to 4 star hotel (shoe polish, cotton pads etc). the scent scent of air freshener in corridors did not improve the impression. It's a tourist hotel, not a business hotel. Very loud noice from hallway when other guests close their doors, walls seem too thin. Arrived at 10 am, but got room only at 3 pm (which is ok as ch-in starts at 3 pm).

Dear Guest, Thank you for letting us know that you had a pleasant stay. We are sorry to hear that you stay didn't meet your expectations and we regret any inconvenience caused. We have taken note of your comments and will consider them for future improvements. Please do not hesitate to inform our team of any issues or concerns you may encounter during your stay; they are always pleased to be of assistance. We very much hope that we may be able to welcome you back in the future. With very best wishes, Sara Abdelhalim, Front Office Supervisor

Well located

Catatan tamu Avis 5.0/5

Ardito S. Keluarga - Ulasan terverifikasi ALL

Saya sangat suka pemandangannya

Dear Ardito, Thank you for taking the time to share your opinion with us. We are delighted to hear that you enjoyed the location and the view from your room. Our hotel is indeed situated in the heart of the city, making it convenient for our guests to explore the shopping and entertainment areas. As a valued ALL – Accor Live Limitless loyalty programme member, we appreciate your continued support and are glad that you are satisfied with your membership benefits. We hope you had the opportunity to take advantage of our various amenities and services during your stay. We look forward to welcoming you back on your next visit. Kami berharap dapat segera bertemu dengan Anda lagi. Salam hangat. Ryan Lala, Front Office Supervisor

Best employees and service

Catatan Tripadvisor 5.0/5

Sabina K Ulasan TripAdvisor tersertifikasi

Super friendly staff assisting with all needs of the guests!! Special thanks to Aboud, best customer service was provided by him!!! Rooms are tidy and including all necessary things! We will come back again

Dear guest, Thank you for sharing the review of your stay with us. The satisfaction of our guests during their stay among us is very gratifying for our team and we are delighted to hear that everything about our hotel and its location were to your liking. We will relay your compliments to our esteemed colleague. We look forward to seeing you again soon, Kind regards, Ryan Lala, Front Office Supervisor

Bi Polar hotel

Catatan Tripadvisor 3.0/5

geraldlU6912QB Couples - Ulasan TripAdvisor tersertifikasi

This modern hotel has a split personality. Some elements rate 5 star some 0 or minus. My wife and I stayed for three nights in their only disabled access room in June, it costs about 200 euros per night excluding breakfast. We were delayed arriving so didn't check in until around 2300. Check in staff were very good and we went up to our room. It had been made up (maybe?) but not cleaned! Excretia in the toilet bowl, bits of second hand toothpaste in the sink (which was blocked up). Complained to the night porter who came up to the room just after midnight as was genuinely embarrassed. But, the hotel was full and this was the only accessable room in the hotel! The room was given a quick clean to get us through the night. The following morning met by the very good manager who again apologised cancelled the nights charge from the bill (we paid in advanced) and said he would rectify the situation. He (Jimmy) was ashamed and seemed quite frankly shocked. We went out for the day and came back to a very clean room. On our 2nd and final full day the room was not made up at all, beds not made, no towels no toilet roll coffee etc. Again complained to the two very nice young women on reception who were very nice and very apologetic. It was our last night and were given a free (and very good breakfast). Serving manager and staff could not have been more helpful. So, great location, really great staff, great breakfast, awful, awful housekeeping (apparently sub contracted out). Should you stay in the Mercure Den Hague? You choose! Incidently, I said I was going to put a review out and Jimmy the manager said " You must be truthful".

Dear Gerald, Thank you for your kind review. We are delighted to hear that you appreciated our great location, excellent breakfast, and friendly staff. Our team always strives to provide the best service to our guests, and it is rewarding to know that their efforts were recognized during your stay. However, we are truly sorry for the issues you encountered with the cleanliness of your room and the housekeeping service. We understand how important it is for our guests to have a clean and comfortable environment, and we apologize for any inconvenience this may have caused. We have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We appreciate your understanding and patience in this matter, and we are glad that Jimmy was able to assist you and make amends during your stay. Thank you again; we hope that you will return. All the best, Ryan Lala, Front Office Supervisor

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 803 ulasan 9.4/10 Lokasi
  • 984 ulasan 7.7/10 Kamar
  • 844 ulasan 9/10 Pelayanan
  • 19 ulasan 5.2/10 Internet
  • 472 ulasan 8.3/10 Sarapan
  • 399 ulasan 6.5/10 Kebersihan
  • 6 ulasan 0.7/10 Kebugaran/olah raga

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