Mercure Hotel Den Haag Central bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.402 ulasan

Jaminan Harga
Terbaik
Mercure Hotel Den Haag Central - Image 1
Mercure Hotel Den Haag Central - Image 2
Mercure Hotel Den Haag Central - Image 3
Mercure Hotel Den Haag Central - Image 4
Spui 180, 2511 BW DEN HAAG, Belanda

Deskripsi

Keistimewaan hotel

  • Di jantung kota, terdapat banyak toko dan kafe di dekatnya. Hanya 15 menit dari Scheveningen.

  • Mudah dicapai baik dengan mobil maupun transportasi umum

  • Tepat di pusat budaya Den Haag

  • Restoran, Bar, dan Teras

  • Hotel hanya menerima pembayaran dengan kartu, tidak menerima uang tunai

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Lokasi hotel

Mercure Hotel Den Haag Central

Spui 180
2511 BW DEN HAAG
Belanda

GPS:52.076229, 4.317884

Telepon
Fax +31 70 363 9398

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

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Peringkat ALL  4.5/5  1.402 ulasan

Peringkat TripAdvisor  4.0/5  1.142 ulasan

Sertifikat keunggulan 2023

Good – could have been great

Catatan Tripadvisor 3.0/5

ESS123 Ulasan TripAdvisor tersertifikasi

Pros: Very centrally located: 10 minutes walk from central station, 5-10 minutes to the main city centre Nice, quite spacious room with a nice view. Bed was OK Large flat screen TV Huge shower, and with a view Complimentary breakfast delivery to the room – however, se cons… Fridge Cons: Breakfast room service: Day 1, filled out the form and delivered personally to staff at the reception. They messed it up, and no breakfast came next morning. Day 2, this time an absolutely enormous breakfast was delivered to the room – great. There was, however, no butter, jam or juice as advertised, and they were a little late. Day 3 – another enormous breakfast (which is nothing to complain about, really), but once again they were a little late, and this time lacking juice and milk for the coffee. If you choose not to have delivery to the room: breakfast buffet is OK, but not impressive. None/few international TV channels, no CNN, BBC etc. Make-up mirror in the bathroom barely hung on the bathroom wall. Seemed like it would fall down if I barely looked at it, which is sketchy because of electrical wires. Did not try the bar. To summarize: most is very good, but they really need to look into their routines for breakfast delivery to the rooms. This may, however, not matter to you at all.

Dear Guest, Thanks for your review about our hotel. We are glad that you had a pleasant stay with us. Please know that we have noted your comments regarding TV channels for future improvements. We are hoping to welcome you back in the future. All the best. Sara Abdelhalim, Front Office Supervisor

Centrally located from every perspective

Catatan Tripadvisor 4.0/5

Gerry_W_Reisenberger Solo travel - Ulasan TripAdvisor tersertifikasi

The hotel is within walking distance from 2 major train stations, and tram stop as well. So it’s easy to get around. Despite being centrally located, the rooms are really quiet and peaceful which was a very positive surprise. The rooms come with a decent sized desk, allowing you to do some work. Staff are friendly and helpful. I was offered a welcome amenity as ALL Gold member, and some other perks in lieu of an upgrade due to the unavailability of larger rooms. Downside are the very firm beds, which may not be to everyone’s liking. There also was a minor issue with my sink not properly draining. While the staff were very helpful in trying to organise a fix, including a plumber coming out, the problem never was completely solved (although it improved a bit). This might indicate some bigger issues with the plumbing which may lead to issues for future visits. Also housekeeping needs some eye for detail. It can’t be that piles of laundry and cleaning equipment get forgotten and are left in the corridor until the next day (see picture) But in general, good value for money. Due to the central location, many restaurants and bars are within walking distance, as well as the touristic sites.

Dear Gerry, Thank you for taking the time to share your review. We are delighted you had a pleasant experience and appreciated our team members who strive to ensure our guests have the best experience possible. We have taken note of your comments and apologize. We will be assessing the situation. We hope we will have the opportunity to see you again in the future. Best regards, Sara Abdelhalim, Front Office Supervisor

Customer care at its best!

Catatan Tripadvisor 5.0/5

Mahesh M Ulasan TripAdvisor tersertifikasi

I stayed at the Hotel Mercure Den Haag from 2nd to the 7th of June 2024. I would like to commend the professional approach of the staff at the Hotel who have been extremely prompt & supportive with all my requests. While departing from the hotel, I even forgot my travel adaptor, which was immediately traced & retained in their safe custody, till it was collected for dispatch. Everyone from the staff at the reception to the crew at the cafe where breakfast was being served were very warm & welcoming. My best wishes to the entire team at Hotel Mercure!

Dear Aniko, Thank you for such a positive review. We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments. It would be our pleasure to have you return on another occasion. Very best wishes, Sara Abdelhalim, Front Office Supervisor

Lovely Hotel

Catatan Tripadvisor 4.0/5

markhY4279WX Couples - Ulasan TripAdvisor tersertifikasi

This is a lovely hotel, which is ideally located a short walk from the shops, bars & restaurants in the centre. There is also a tram stop a short walk away, which is perfect fo getting anywhere. The hotel staff were very welcoming & couldn't do enough for you. The room itself was clean & spacious with everything that you needed. The bed & pillows were the comfiest I've ever had in any hotel I've stayed in, so I slept extremely well. The only negative I could find is that breakfast was extremely expensive.

Dear Markhy, Thank you for taking the time to review your stay. We are delighted that our location was so suited to your needs and that you appreciated the quality service and the high standards which we strive to uphold. We're always looking for ways to make your stay better and will definitely be taking your suggestion into consideration. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

Partner of choice for our business meetings

Catatan Tripadvisor 5.0/5

Bart T Bisnis - Ulasan TripAdvisor tersertifikasi

Our meeting returned to the Mercure Den Haag Central for the fourth time since 2017, based on our excellent experiences at prior events. The staff of the Mercure delivered again! The event was very well organized. The hotel is well situated, easily accessible for business travelers, and offers all the facilities for our gathering. The meeting room is spacious and well laid out, the audio system works flawless. Meeting breaks and lunches offered an attractive, well thought-out and fresh daily variety ("voor elk wat wils"). To sum it up: happy to return to the Mercure Den Haag Central. Totally satisfied, our experiences confirm once again that staff at this property knows how to cater to business meetings. If you are planning a meeting, this is your hotel!

Dear Bart, Thank you for this high rating. We're thrilled to hear that our hotel continues to be the partner of choice for your business meetings and that our staff has consistently delivered exceptional service. Your appreciation for the well-organized event, spacious meeting room, and the variety of our lunch offerings during breaks is truly encouraging for our team. It's also great to know that our central location and ease of accessibility have contributed positively to your experience. We look forward to seeing you again. Best regards, Sara Abdelhalim, Front Office Supervisor

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 820 ulasan 9.3/10 Lokasi
  • 987 ulasan 7.5/10 Kamar
  • 870 ulasan 8.7/10 Pelayanan
  • 24 ulasan 4.6/10 Internet
  • 472 ulasan 8.2/10 Sarapan
  • 396 ulasan 5.9/10 Kebersihan
  • 10 ulasan 1.7/10 Kebugaran/olah raga

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