Hotel Mercure Rouen Centre Cathedrale 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 2 148

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Hotel Mercure Rouen Centre Cathedrale - Image 1
Hotel Mercure Rouen Centre Cathedrale - Image 2
Hotel Mercure Rouen Centre Cathedrale - Image 3
Hotel Mercure Rouen Centre Cathedrale - Image 4
7 rue Croix de Fer, Parking - Rue des Arsins, 76000 ROUEN, France

Opis

O hotelu

  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer, Parking - Rue des Arsins
76000 ROUEN
France

Pozycja GPS:49.441372, 1.095359

Telefon
Faks +33 2 35 89 41 46

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

CUISINE LOUNGE

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 2 148

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 091

Certyfikat Doskonałości 2023

Good Location

Ocena na stronie TripAdvisor 3.0/5

warywarcry Rodziny - Opinia zatwierdzona w TripAdvisor

Mediocre hotel in the middle of Rouen centre. I couldn't use the parking facility since all the roads were closed for the traffic. I didn't know that I required a pass code to open the barriers. The parking directions were not clear on the website. The related information was sent on the reservation day and I was unable to check my emails.

Basic with good location

Ocena na stronie TripAdvisor 3.0/5

Lynda T Opinia zatwierdzona w TripAdvisor

This Mercure hotel offers basic amenities in a good location. The rooms are a reasonable size but looking rather tired. The bed is good but the pillows are small and lumpy - really need to be replaced. The bathroom is fine, tub with shower, good accessories, big towels. Breakfast is extensive - many hot and cold choices. Coffee from the self-serve machine is quite good. The staff are ok but not overly helpful. Easy walks to all the sights and restaurants.

Dear guests, Thank you for taking the time to share your review. Although we would have liked your experience to have been more pleasant, your feedback and impressions are very important to us, as the comfort of our customers is essential to us. The whole team is committed to improving our customers' stay and meeting their expectations. Concerning the state of the rooms and the equipment, this begins with taking your comments into account. The Mercure Rouen Center Cathedrale hotel was completely renovated in 2017 and I regret that it did not meet your satisfaction. Regarding pillows they are all new, but to having managed different hotels for several years, the comfort of a bed and pillows are very personal things. Other customers love our new pillows. I of course regret your dissatisfaction on this specific point. I see that you appreciated the sympathy and professionalism of the teams who work every day for your well-being. We hope to have the chance to welcome you again on a future trip to Rouen. Please accept our cordial greetings. Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

historical sights

Ocena na stronie TripAdvisor 4.0/5

jerjohnston Opinia zatwierdzona w TripAdvisor

Hotel in excellent position near Cathedral, large clock and Beau arts museum. Bed was very comfortable. Breakfast superb, but if you have disability there are 3 or 4 steps up to breakfast area and no ramp. Some rooms have better views than others. There were 2 lifts.Room had large television with plenty of channels. Unlimited water in refillable large glass bottles in reception area.

Great location, mediocre hotel

Ocena na stronie TripAdvisor 3.0/5

Brian W Couples - Opinia zatwierdzona w TripAdvisor

Not sure I would stay at this hotel again. It's a nice hotel with some good parts but the rooms (or ours did) really let it down. The public parts of the hotel are really nice as is the food & drink. The staff are great. They just seem to have no inspiration in the rooms. Small bedside tables with no drawers, nowhere to put the things you want close at hand. Paper cups for your tea and coffee. Tea and coffee satchets were hit and miss, only one sachet of coffee whitener and no milk. These might seem small issues and I suppose they are but you expect decent facilities in your room.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

Great little hotel.

Ocena na stronie TripAdvisor 4.0/5

Chris B Opinia zatwierdzona w TripAdvisor

We enjoyed our stay, very nice room, if a bit small, bathroom was gleaming and spotless, although the fixed soap dispenser made the shower a little impractical, friendly staff, superb situation, good breakfast, even has its own car park in the middle of the historic centre, excellent value overall. But sshhh... don't tell anybody...

Dear clients, Thank you for your comments following your stay at Hôtel Mercure Rouen Center Cathédrale. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. The location is a great added value of our hotel. Indeed, you find yourself immersed in the heart of Rouen whose wonders you can discover, while remaining in the immediate vicinity of the hotel. Your satisfaction is our priority, the most rewarding for our staff who work day after day to offer you impeccable service. We will be delighted to welcome you back to our establishment. Do not hesitate to introduce yourself that I greet you. Please accept our sincere greetings. Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 623 Liczba opinii 8.3/10 Lokalizacja
  • 1 345 Liczba opinii 7.1/10 Pokój
  • 1 353 Liczba opinii 9.2/10 Obsługa
  • 14 Liczba opinii 8.7/10 Internet
  • 872 Liczba opinii 9.1/10 Śniadanie
  • 363 Liczba opinii 7.4/10 Czystość
  • 290 Liczba opinii 6/10 Klimat
  • 227 Liczba opinii 5.5/10 Udogodnienia

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