Le Grand Hôtel de Cabourg - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.7/5 1,654 评论

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Le Grand Hôtel de Cabourg - MGallery Collection - Image 1
Le Grand Hôtel de Cabourg - MGallery Collection - Image 2
Le Grand Hôtel de Cabourg - MGallery Collection - Image 3
Le Grand Hôtel de Cabourg - MGallery Collection - Image 4
Les Jardins du Casino, 14390 卡堡, 法国

描述

酒店其他优惠

  • 海景房

  • 卡堡海滩旁的餐厅

  • 面朝大海的美食大餐

  • GH Côté Bien Être 双人水疗小屋

  • 距巴黎仅 2 小时

我们的客房

酒店位置

Le Grand Hôtel de Cabourg - MGallery Collection

Les Jardins du Casino
14390 卡堡
法国

GPS:49.293813, -0.115614

电话
传真 +33 2 31 24 03 20

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,654 评论

TripAdvisor 评级  4.5/5  2,446 评论

卓越奖 2025

Not a 5-Star Hotel

Tripadvisor 评级 2.0/5

dgmonty 经 TripAdvisor 认证的评论

We stayed here because it was a five star hotel. We found locating the hotel entrance tricky. Once in, the staff were pleasant and friendly. However, the room was mediocre. Dinner was long due to the lack of attention from staff. I ordered the duck, which was cold and veiny, difficult to chew. Breakfast again lacked attention from staff, and waited an age just to get tea/coffee, which was only gained by gaining the attention of staff ourselves whilst a waiting member of staff, chose to instead spend half an hour standing talking to two other guests at their table. Overall, food for both breakfast and dinner was extremely poor and the service from restaurant staff was equally poor. However, the turndown service was good and the service and attention of all other staff, including the housekeeping staff, was friendly and attentive.

Dear Guest, Thank you for taking the time to share your experience with us. We are glad to hear that you found our staff friendly and that the turndown and housekeeping services met your expectations. However, we sincerely regret that the quality of the food and restaurant service did not reflect the standards we strive to maintain. Your comments regarding the meal and the attentiveness of our restaurant staff have been shared with the team for immediate improvement. We appreciate your feedback as it helps us enhance our guest experience. We hope to have the opportunity to welcome you again and provide a stay that fully meets your expectations. Kind regards,

Excellent!

Tripadvisor 评级 5.0/5

John R 经 TripAdvisor 认证的评论

Alice and her team were excellent. Quan was superb: a great help in every way. The private secure car park was a reassurance, and the staff taking care of the car were first rate.

Dear M Renelagh, Thank you very much for your wonderful feedback. We are delighted to hear that we provided you with excellent service, and that Quan was such a great help throughout your stay. We’re also pleased that our private secure car park gave you peace of mind and that our staff took great care of your car. We look forward to welcoming you back to the Grand Hôtel de Cabourg soon. Warm regards,

Disappointed!

Tripadvisor 评级 2.0/5

Monterialer 经 TripAdvisor 认证的评论

Even though Cabourg is an extra charming place and the hotel location is very convenient. I would never stay there at all. The high rate of the rooms doesn’t match with the cleanliness ( Cobwebs and spiders crawling on both lamps on the side tables ! ) All the reception’s employees are rude , except the lady with short black hair 3 nights with NO internet and no compensation for all the work that we missed because of the internet absence!! If you’re a diamond member of All Accor . Do not expect any benefit. Literally nothing .

Dear Guest, Thank you for sharing your feedback. However, we do not have any reservation under your name in our system. We would appreciate the opportunity to discuss your experience in person or by phone to better understand your concerns and assist you accordingly. Please feel free to contact us directly at your convenience. We remain at your disposal. Kind regards,

Avoid

Tripadvisor 评级 1.0/5

mingachimp 经 TripAdvisor 认证的评论

Dirty run down hotel smells awful in corridors need a full refurbishment Air con does not work in room so boiling hot no sleep can’t open window as bugs fly in Brown coloured toilet paper why ! Carbourg itself is a bit of a dump and full of day trippers and is dirty the casino in very small and from the 1970s compared to deauville or la baule it’s a place to avoid !

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to read that your experience did not meet your expectations. The comfort and satisfaction of our guests are of the utmost importance to us, and we regret that several aspects of your stay left you disappointed. Please rest assured that your comments regarding cleanliness, air conditioning, and the condition of certain areas have been shared with our teams for careful review and immediate attention where needed. We also understand your surprise regarding the color of the toilet paper – it is actually an environmentally friendly choice, though we understand it may not suit everyone’s preference. As for your impressions of Cabourg, we regret that the town did not meet your expectations. Many of our guests appreciate its charm, historical heritage, and seaside atmosphere, but we understand that tastes and experiences can vary. We do hope you might consider giving us another opportunity in the future to offer you a more pleasant and restful stay. Kind regards,

Classic style & Elegance

Tripadvisor 评级 5.0/5

Footprints1971 经 TripAdvisor 认证的评论

Hotel Cabourg is a grand old fashioned but fully renovated hotel with large stylish rooms (we had one with stunning sea view) and comfortable bed. The breakfast and dinner were of excellent quality and the staff was polite and helpful.

Dear Guest, Thank you very much for your kind words. We are delighted that you appreciated the classic style and elegance of the Grand Hôtel de Cabourg, as well as the stunning sea view from your room and the comfort of your bed. It is wonderful to hear that you enjoyed our breakfast and dinner offerings and found our staff polite and helpful. We look forward to welcoming you again for another memorable stay. Best regards,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 394 评论 9.4/10 位置
  • 642 评论 7.6/10 房间
  • 903 评论 8.8/10 服务
  • 272 评论 8.7/10 早餐
  • 90 评论 2.9/10 性价比
  • 88 评论 4.9/10 清洁度
  • 17 评论 1.4/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。