Mercure Hotel Tilburg Centrum 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 309

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Mercure Hotel Tilburg Centrum - Image 1
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Mercure Hotel Tilburg Centrum - Image 4
Heuvel 37, 5038 CP TILBURG, Netherlands

Opis

O hotelu

  • Swimming pool and infrared sauna for ultimate relaxation

  • GreenKey 'Gold' certified

  • Efteling Partner Hotel

  • Right in the middle of downtown

  • Several family rooms

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Lokalizacja hotelu

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

Pozycja GPS:51.557116, 5.090865

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 309

Ocena TripAdvisor  4.0/5  Liczba opinii: 887

Too bad they do not clean the floors well.

Ocena na stronie TripAdvisor 3.0/5

Robert C Opinia zatwierdzona w TripAdvisor

Room floor is dirty. I mentioned it a few times but they did not address it. The floors of the room and hallways is not properly vacuumed. For the rest, it was well situated and one can easily go around town from this location. The food and service at the hotel bar was good.

Dear, Thank you for sharing your feedback. We're glad to hear that you appreciated the hotel's location, as well as the food and service at the bar. We sincerely apologize for the cleanliness issue you experienced with the floors. This is not the standard we strive for, and we regret that your concerns were not addressed properly during your stay. We will certainly investigate this matter and ensure it’s resolved. We hope you’ll consider staying with us again in the future, and we’ll make sure your next experience meets your expectations. Kind regards, Ganna El Khatib, Customer Service

This Hotel is Terrific You Will Enjoy Everything About Your Visit

Ocena na stronie TripAdvisor 5.0/5

N8257IRlynnm Friends getaway - Opinia zatwierdzona w TripAdvisor

From its prime location in the center of all the action in Tilburg, to the comfortable rooms with all the extras to make your visit easy, to the incredible breakfast buffet and other meals and drinks in the bar. Mercure is THE place to stay in Tilburg. Mercure is a quick walk from the train station, just down the street from the concert venue, in the plaza with lots of shopping and some of the best restaurants we have ever dined in. The views are wonderful as well. You will not be disappointed!

Dear, Thank you for your enthusiastic review! We're thrilled to hear that you thoroughly enjoyed your stay at Mercure Tilburg Centrum. It's fantastic to know that you appreciated our prime location, comfortable rooms, and the wide array of amenities available to make your visit effortless. We take great pride in offering a delightful breakfast buffet and a diverse selection of meals and drinks at our bar. It's wonderful to hear that you found them to your liking. Our central location, within walking distance from the train station and close proximity to the concert venue, indeed makes us a convenient choice for travelers. We're delighted that you were able to explore the nearby shopping plaza and experience some of the best restaurants in the area. Thank you for highlighting the wonderful views as well. We aim to provide our guests with a memorable experience, and we're delighted that we succeeded in doing so during your visit. We look forward to welcoming you back to Mercure Tilburg Centrum in the future for another fantastic stay! Warm regards, Ganna El Khatib, Customer Service

Noisy... new restaurant in hotel is bad

Ocena na stronie TripAdvisor 3.0/5

Walther P Opinia zatwierdzona w TripAdvisor

It was 4 stars (noisy location), but now it is 3 stars. The rooms are the same (still noisy, bring plugs), but the restaurant has changed. Very slow service, inexperienced staff who are not visible (nor a manager), and cold food. Fortunately, there are many other nice restaurants in the area. Breakfast good.

Dear, We deeply regret to learn that your experience with us did not meet your expectations, resulting in a downgrade from 4 stars to 3 stars. I apologize for the disappointing experience you had at our restaurant during your recent stay. Your feedback is invaluable to us as we continuously strive to improve our services and ensure that all our guests have a pleasant stay with us. Providing attentive service and quality meals are priorities for us, and we regret that we fell short on this occasion. I would like to personally assist you further with the issues you encountered during your restaurant visit, as this does not meet the standards we aim to uphold. Could you please provide me with the date and time of your reservation at the restaurant? You can send your response via email to customerservice@mercure-tilburg.nl, and I will ensure that your feedback is addressed promptly and appropriately. Regarding the noise issue, we apologize for any inconvenience this may have caused. As a 4-star hotel nestled in the heart of Tilburg, we are committed to providing our guests with an exceptional experience. For those seeking a tranquil and comfortable retreat, we offer our spacious Privilege rooms located at the rear of our hotel. Our Privilege rooms are thoughtfully designed to offer our guests a serene environment away from any potential noise disturbances. With added amenities such as a filled minibar, , bathrobe and slippers, a bottle of Chaudfontaine water, a premium WiFi voucher, a selection of magazines, and complimentary access to our gym, our guests can relax and enjoy all the conveniences our accommodation has to offer. Once again, I apologize for any inconvenience caused, we value your patronage and hope to have the opportunity to regain your trust in the future. Kind regards, Ganna El Khatib, Customer Service

Mercure restaurant

Ocena na stronie TripAdvisor 5.0/5

Michelle P Opinia zatwierdzona w TripAdvisor

I ate in the Mercure restaurant and had a lovely truffle pasta dish and warm bread with tapenade and garlic butter sides. The Italian red wine came recommended by Robin, (who served me in the restaurant and made me feel so welcome and comfortable), and the wine was as good as he said it would be. Great friendly staff, good food and wine, enjoyable evening all round. I recommend the hotel and its restaurant and I'll dine there again.

Dear. Thank you so much for sharing your wonderful dining experience at our Mercure restaurant! We're thrilled to hear that you enjoyed our delicious truffle pasta dish and the warm bread with tapenade and garlic butter sides. It's fantastic to know that the Italian red wine recommended by Robin complemented your meal perfectly. We'll be sure to pass along your kind words to Robin, who will be delighted to hear that he made your dining experience welcoming and comfortable. Our team takes great pride in providing friendly and attentive service, and it's fantastic to hear that they contributed to making your evening enjoyable. We're delighted that you had such a positive experience with us, and we truly appreciate your recommendation of both the hotel and the restaurant. We look forward to welcoming you back for another delightful dining experience, and please don't hesitate to let us know if there's anything we can do to make your next visit even more memorable. Kind regards, Ganna El Khatib, Customer Service

Rewelacja

Ocena klientów 5.0/5

Weronika Jedna osoba - Opinie potwierdzone ALL

Jestem zadowolona. Obsługa miła, hotel piękny

Dear Weronika Jadwiga B., We're thrilled to hear that you enjoyed your stay and our service! Thank you for your kind words. If there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to our beautiful hotel. See you soon! Kind regards, Ganna El Khatib, Customer Service

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 979 Liczba opinii 9/10 Lokalizacja
  • 1 237 Liczba opinii 6.8/10 Pokój
  • 911 Liczba opinii 8.4/10 Obsługa
  • 22 Liczba opinii 6.9/10 Internet
  • 624 Liczba opinii 5.1/10 Komfort
  • 614 Liczba opinii 8.1/10 Śniadanie
  • 471 Liczba opinii 6.9/10 Czystość
  • 246 Liczba opinii 2.5/10 Dobra oferta cenowa

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