Novotel Rotterdam Brainpark 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 480

Novotel Rotterdam Brainpark - Image 1
Novotel Rotterdam Brainpark - Image 2
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Opis

O hotelu

  • Wszystkie 210 pokoi hotelowych zostało odnowiony w 2023.

  • Łatwo dostępny samochodem i komunikacją miejską. Zaledwie 10 minut metrem od centrum miasta.

  • Bezpłatne pobyt i śniadanie oraz tani parking w przypadku podróży z 2 dziećmi do 16 lat życia.

  • Nieopodal Rotterdam AHOY, Maritiem Museum, Plaswijckpark i Diergaarde Blijdorp

  • Uwaga: jesteśmy hotelem bezgotówkowym. Nie przyjmujemy płatności gotówką.

Nasze pokoje

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Lokalizacja hotelu

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Holandia

Pozycja GPS:51.915489, 4.52958

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Restaurant The Bridge

Zapraszamy na posiłki o dowolnej porze. Zapraszamy na proste, smaczne, zdrowe i zbilansowane dania, które serwujemy przez cały czas. Zrelaksuj się w restauracji, na słonecznym tarasie i nawet w pokoju.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 480

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 399

Comfortable stay

Ocena na stronie TripAdvisor 4.0/5

Tinuke o Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for your review about our hotel. We are delighted that you found our hotel comfortable and that our staff's friendliness made a positive impact on your stay. It's also pleasing to hear that the availability of a microwave in the lobby added convenience to your experience. However, we regret to hear about your disappointment with the shower design and the inconvenience it caused with the floor mats. We understand that the details make a big difference, and we will take your comments into consideration as we continuously seek to improve our guest experience. Finally, we hope that despite the distance, the easy access to local attractions and the city center via nearby public transport provided a convenient solution during your visit to Rotterdam. We are hoping to welcome you back in the future. All the best. Twan Trapman, Front Office Supervisor

Poor selection of evening meal

Ocena na stronie TripAdvisor 3.0/5

Craig W Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Dear Craig, Thank you for taking the time to share your review. We are pleased that you found the room to your liking, with its comfortable furnishings and amenities designed to make your stay enjoyable. Our accommodations are thoughtfully equipped to provide both relaxation and functionality. We also acknowledge your concern regarding the desk space in the room, and we appreciate you bringing this to our attention. We strive to provide a complete work environment for all our guests and provide rooms with a desk in our executive and long-stay rooms. However, we regret to hear that our evening meal selection did not meet your expectations, and that you encountered delays with our room service. We understand how important timely and satisfying dining experiences are for our guests, and we apologize for any inconvenience this may have caused. Additionally, we are sorry to learn that the communication with our staff was not as attentive as we aim for it to be. Finally, it is great to hear that our breakfast was to your satisfaction. Our extensive breakfast buffet is crafted to offer a wide variety of choices to start the day right. We all hope that we will have the chance to welcome you back on another occasion. Kindest regards, Ryan Lala, Front Office Manager

Udany pobyt, pyszne jedzonko 😊

Ocena klientów 5.0/5

Tymon Rodziny - Opinie potwierdzone ALL

Drogi Tymon, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że pobyt w naszym hotelu Novotel Rotterdam Brainpark był dla Państwa udany i spełnił Państwa oczekiwania. Jesteśmy zachwyceni, że rodzina 2+2 znalazła u nas spokój i ciszę, której Państwo szukali. To dla nas ogromnie ważne, że nasze śniadanie z szerokim wyborem pieczywa, owoców i innych delikatesów przypadło Państwu do gustu. Rozumiemy, że elastyczne godziny serwowania śniadań od 7 do 11 są bardzo wygodne dla naszych Gości, którzy cenią sobie możliwość dłuższego pospania. Mamy nadzieję, że wkrótce będziemy mogli gościć Cię ponownie. Pozdrawiamy. Ryan Lala, Front Office Manager

To be avoided

Ocena na stronie TripAdvisor 1.0/5

K9500JNarnaudl Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Dear Arnaud, Thank you for taking the time to share your feedback. We are deeply concerned to read about the challenges you faced during your stay. Our goal is to provide a warm and welcoming environment, and it is apparent that we fell short in delivering this experience to you. Regarding the interaction with our staff, we are sorry to hear that you felt your presence was not properly acknowledged, particularly during breakfast and at the bar. We take pride in our service standards and what you describe is not reflective of our usual guest experience. Additionally, we would like to extend our apologies for the inconvenience you experienced with the room furnishings and the absence of a desk in your room. Our Longstay and Executive rooms typically feature a work-friendly environment, and we regret any oversight in this area. Your feedback as a Platinum guest is invaluable, and we are truly sorry that we did not meet your expectations for loyalty recognition including an upgrade or flexible check-in and check-out options. We appreciate your loyalty and it is disappointing to learn that we did not convey this during your visit. Furthermore, the disturbance from our housekeeping team, especially when the 'Do Not Disturb' sign was displayed, is a matter we take seriously. Please accept our sincerest apologies. We will review your comments thoroughly with our team to enhance our service and ensure that our guests feel valued and supported throughout their stay. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ryan Lala, Front Office Manager

If you need a desk book somewhere else

Ocena na stronie TripAdvisor 2.0/5

Usually C Opinia zatwierdzona w TripAdvisor

Dear Professor, Thank you for taking the time to share your feedback. We are sorry to hear about your dissatisfaction regarding the work amenities in our standard rooms. The table in the standard room is not ideal to work on for prolonged time. Our executive and long stay rooms only offer a full desk for those who require a dedicated workspace. We understand how important a comfortable and functional working area is for our business travelers. Your public feedback helps to inform guests who may not be aware or do not have access to more detailed information. Furthermore, we strive to offer competitive rates and amenities that cater to the needs of all our guests, whether they are staying for business or leisure. We regret that this aspect of your stay did not meet your expectations. Your personal email was well received and do not hesitate to contact us if we can offer assistance. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ryan Lala, Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 860 Liczba opinii 8/10 Lokalizacja
  • 1 863 Liczba opinii 7.2/10 Pokój
  • 1 140 Liczba opinii 8.2/10 Obsługa
  • 20 Liczba opinii 8.3/10 Internet
  • 857 Liczba opinii 8.4/10 Śniadanie
  • 712 Liczba opinii 7.9/10 Czystość
  • 333 Liczba opinii 8.8/10 Klimat
  • 32 Liczba opinii 2.6/10 Strefa wellness

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