Mercure Metz Centre Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 372

Mercure Metz Centre Hotel - Image 1
Mercure Metz Centre Hotel - Image 2
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Mercure Metz Centre Hotel - Image 4

Opis

O hotelu

  • In the city center, 300m from SNCF station

  • Close to the Robert Schuman Convention Center

  • Homemade dishes and room service options

  • 4 fully renovated meeting rooms and workspace certified "Wojo Spot"

  • Restaurant-Bar Emile & Lola. Renovation of restaurant, bar, meeting rooms.

Nasze pokoje

Lokalizacja hotelu

Mercure Metz Centre Hotel

29 Place Saint Thiebault
57000 METZ
Francja

Pozycja GPS:49.112824, 6.177082

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

EMILE & LOLA

Discover local bistronomic cuisine in a warm setting with a bold design. Our chef creates an à la carte menu, a daily set menu Mon to Fri lunch time using local and seasonal products.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 372

Ocena TripAdvisor  3.8/5  Liczba opinii: 1 031

Well located hotel, good breakfast,we paid for it, bad customer service

Ocena na stronie TripAdvisor 3.0/5

vprager Opinia zatwierdzona w TripAdvisor

We r platinum Accor members and when requesting an upgrade which is supposed to be guaranteed they were rude and said they are full, when we asked if they instead maybe could provide complementary breakfast they also responded rudely not.

Dear Customer, Thank you for taking the time to share your experience with us. We are sorry to hear that our service did not fully meet your expectations. Your feedback is valuable and helps us identify areas for improvement to provide our customers with an ever more enjoyable experience. Please note that the upgrade is specified in the Accor terms and conditions as "subject to availability". We would be delighted to welcome you back on your next visit, and we will do our best to provide you with a stay that exceeds your expectations. Sincerely, Rosalie

Good location for visiting Metz

Ocena na stronie TripAdvisor 4.0/5

The-Grand-Sophy Opinia zatwierdzona w TripAdvisor

Good location to visit Metz. Secure car park (paid) behind the hotel and a very short walk into the town centre - 5 minutes. Good decently priced bar breakfast of hot drink, juice & pastries.

Dear Sophy, Thank you very much for your feedback! We are delighted to learn that you had a pleasant stay with us and that our services met your expectations. Your comments are a real source of motivation for our entire team, who strive every day to make each experience unique and memorable. We would be delighted to welcome you again on your next visit to Metz Do not hesitate to contact us directly for any request or reservation, we will be happy to assist you. See you soon, Laura

Central location. Not quite up to usual Mercure level

Ocena na stronie TripAdvisor 3.0/5

rcspeirs Opinia zatwierdzona w TripAdvisor

The location is central, but if you are relying on a parking spot, get there early as there are limited spaces. The room was scrupulously clean with decent bathroom. What let things down was breakfast - even at 0730 all sorts of items had run out. What made that worse was that staff ignored this and only thought to replace items when customers complained. (No cups, no lids for teapots, no bread, no scrambled egg). The Mercure brand aren't five star but they're usually more organised than this.

Thank you Nina and staff for your help

Ocena na stronie TripAdvisor 5.0/5

Mark S Friends getaway - Opinia zatwierdzona w TripAdvisor

Excellent friendly and helpful staff. A group of three we had messed up our booking. We’re dealt with by young Nina. She appeared to be at the end of her shift but could not have been more helpful and accommodating to sort out our mess. Great rooms in a good location. Have been before and would recommend

Not great,close to City Center,ok for 1night.good breakfast

Ocena na stronie TripAdvisor 3.0/5

zethf2022 Opinia zatwierdzona w TripAdvisor

Miscommunication with parking. Parking in hotel is 12euros. Room is old, torn curtains. You get extra pillows but are very think. No cable TV. No phone in the room,old ,cheap furniture.Team was competent . Close to City Center and train station.Good for a night or 2.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 629 Liczba opinii 9.2/10 Lokalizacja
  • 753 Liczba opinii 6/10 Pokój
  • 763 Liczba opinii 9.3/10 Obsługa
  • 11 Liczba opinii 4.3/10 Internet
  • 441 Liczba opinii 7.9/10 Śniadanie
  • 184 Liczba opinii 7.7/10 Czystość
  • 5 Liczba opinii 4/10 Zrównoważony rozwój

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