Hôtel La Citadelle Metz - MGallery 4 gwiazdki

Located facing a park next to the 'Governor's Residence' and the Arsenal cultural centre, it was only a short walk to the commercial centre of Metz and then on down to the river and islands. Our room was huge, almost a suite, with separate bathroom, toilet and entrance hall. Although overlooking a through road, the traffic was minimal and the only noise we vaguely noticed was the (usual in most cities !) noise of the garbage collection (too !) early in the morning. For dinner we ate an enjoyable meal in the restaurant paired to a great local red wine sugggested by the sommelier. The restaurant personnel were very friendly and attentive and the chef was kind enough to bid us farewell.

Room ok. Breakfast ok. Bathroom ok EXCEPT shower arrangement. It was practically impossible to take a shower without splashing water all over the room. A simple curtain would have helped but the showerhead kept turning in its mount so that should posssibly be looked at too.Surroundings and position very good. Service also good.

Superior double room was freezing. No heating. Meal in bistro was awful...sent back twice and staff totally disinterested. Obviously the hotel restaurant is being used to train staff. This really needs to be addressed.

Lovely hotel but inattentive staff (had to wait 10 minutes to check-in, whilst staff were distracted on the computer, but certainly not their guests) and very rude and arrogant barman, who's only contribution was to say "COMPLETE", when we asked about a table in the bistro. No suggestion that we might dine in the A La Carte restaurant or there might be a table in the Bistro, later in the evening. So, if you like inattentive and rude staff, stay here! The receptionist did try to "calm stormy waters" with the barman's attitude, but his behavior had destroyed our wish to dine at the hotel.

A very cosy hotel within the city centre, if your are in to delicious food, it has a great Michelin star restaurant. The room was so spacious as well as the bathroom. The breakfast was awesome, wide choice!

We visit Metz two or three times a year to see family. This hotel was our best experience yet. Lovely rooms; great location near a beautiful park. We could walk everywhere. The staff was terrific: professional and helpful. We will definitely stay again.

great location, very close to town centre - just 100 meters to the main town centre. A high standard of room and overall around the hotel is excellent. Friendly staff and good food all add up to a very enjoyable stopover in Metz, also well worth a visit.

We stayed here for the last part of our journey from Italy and Switzerland. This hotel is not 4 star. The reception staff were rude and the room was awful. Toilet in the room smelled like a urinal. Yuk!

Loved the hotel! I would actually give it a 4.5 due to the wireless difficulty we had in our room. It worked fine in the hallway and the lobby. Staff was very friendly and accommodating. The restaurant was a Michelin 1 star that was super!! None compared in France. We ate at others in Beaune and Paris.

The hotel is well located, a little bit difficult to find with the car, beacause of the one way Streets. The rooms are large and well equiped. The breakfast has a very large choise. We had dinner in the brasserie, because the restaurant was closed that day. It was a correct meal.

The Citadelle is a very nice building in a very nice town. Everything was good with the exception that it was impossible to sustain a WiFi connection in our room and there was no access to any English speaking TV channels that actually worked. We ate in the Brasserie; the food was excellent and good value for money.

I had to stay unexpectedly in Metz, and checked for a hotel. THis hotel as the grandeur of a 5 star hotel for the price of a 3 star. Very nice restaurant with exquisite cuisine for a very affordable price. maybe a bit dated, but certainly not deteriorated!

Hotel OK. Very difficult getting there.Should advise their clients on the best way to get to the hotel by car.My navigation system could not find the road nor the hotel.Your website is not up to date.

Beautiful building in a very central location in Metz, not more then half a mile from any of the town's attractions. Pleasant attentive staff and nice rooms making our overnight stop very pleasant. Only one criticism and that was that despite the fact that they present the restaurant menu on a tablet, this was only in French, not great for my 87 year old father. Surely very simple to be able to present the menu in as many languages as you need with some software.

This is a very nice hotel. We had a large room with a very nice view of the park. The room had every amenity and the staff were very helpful. My only negative comment is that the room itself was very dark. I could not see in the closets & was worried that I would not remove all of my belongings when leaving. There could be more lights. We ate in the hotel's casual restaurant, and the food was perfectly prepared, and served with every courtesy.