hotelF1 Metz Centre Devant les Ponts

Ocena klientów (Ocena ALL) 3.6/5 Liczba opinii: 296

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9 Rue Périgot, 57050 METZ, France

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hotelF1 Metz Centre Devant les Ponts

9 Rue Périgot
57050 METZ
France

Pozycja GPS:49.129227, 6.161357

Telefon
Faks +33 3 87 34 24 46

Dojazd i transport

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Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Wi-Fi

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100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.6/5  Liczba opinii: 296

Ocena TripAdvisor  2.0/5  Liczba opinii: 89

Stressful

Ocena na stronie TripAdvisor 1.0/5

Jane S Couples - Opinia zatwierdzona w TripAdvisor

I left an item in the room and tried to call hotel and customer services to report the loss .No answer on every attempt . The gadget was compromised by someone trying to get into it . My map shows the gadget is still in Metz whether in the hotel or not . Fortunately it was insured and I had the receipt etc for the stay of one night.

bardzo słaba jakość, brak utrzymania czystości, pluskwy

Ocena klientów 0.5/5

Rafał Pobyt służbowy - Opinie potwierdzone ALL

Hotel po prostu nie jest sprzątany, jest brudny, zostałem pogryziony przez pluskwy, mam zdjęcia pogryzień.

Worst experience ever

Ocena na stronie TripAdvisor 1.0/5

Anne Birkefeldt T Opinia zatwierdzona w TripAdvisor

This is by far the worst hotel experience I have ever had. This incident occurred in October 2020. We arrived late at night and got our rooms (numbers and codes) When we went to our rooms it smelled like someone was smoking weed. We had booked three rooms for the night. One could not open with the code we got, one could not lock the door and one was already occupied. I went to the front desk to get it sorted out, but the person who checked us in had left for the night. So without ever having used the rooms we left the ‘hotel’. I wrote a complaint and asked for our money back. It was a matter of €120. It took 20 mails over a period of 2 years before I finally got a refund.

Don't. Just don't.

Ocena na stronie TripAdvisor 1.0/5

BeeEss69 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Coronavirus wouldn't choose to infect this hovel. And that is not a typo. Do yourself a favour, sleep on the streets, its cleaner and you'd save €40. The word "grim" would be a compliment. If you dont take illegal substances then you will be the odd one out. You probably will catch diseases/be bitten by lice/come out in a rash if you sleep here. Avoid like the plague. It probably thrives here too!

horribly dirty rooms and santary facilities, bad service

Ocena na stronie TripAdvisor 1.0/5

larala00 Solo travel - Opinia zatwierdzona w TripAdvisor

My recommendation as a low budget traveler: Do not go there! Even though it’s cheap – rooms and sanitary facilities are just horribly dirty and it’s really worth paying more for having a clean room somewhere else. Furthermore, such a bad service should not be supported at all. Here’s my story: I am used to not have much comfort and I haven’t expected a lot from this hotel due to the bad reviews. But this was too much! I arrived and checked in at the self-check-in machine. No hotel staff was there. The machine printed two receipts. I stored my luggage at the room that was indicated at one of the receipts and left to explore Metz. When I came back, I realized that on the second receipt another room number and door code was indicated. I asked the reception if I had to change the room tomorrow. She could not speak English (only a few words) and explained to me (in French) that I was in the wrong room, the room would belong to another guest. I was confused and ask, why then the machine had printed this receipt (including door code), if it was not my room. No answer... so I changed the room. (I still had the door code of the other guest's room and hoped that at least I was the only one with the door code for my room). Then I realized how dirty my room was. It’s not such a big deal for me, that the walls weren’t white anymore, but I really have a problem with horribly dirty bed sheets (bed sheets were full of tabacco, crumbs, and other dirt). I complained. The receptionist wiped away some crumps with her hand and was like: “now it’s clean”. I was like: “No it’s not. It’s still dirty everywhere. I don’t think that the bed sheets are fresh”. She was like: “There are fresh”. After a short discussion, she finally gave me new bed sheets. Still I had the feeling, that no one had cleaned the room after the last guest, and I felt disgusted and uncomfortable in this room. Then I went to the toilets: incredible dirty. Everywhere used toilet paper. Like dirty highway service station toilets. And the showers were dirty as well. I tried not to touch anything and felt disgusted. I warmed my food in the microwave (which was dirty as well of cause) and wanted to eat outside. But it was very dirty outside and there were many mice. The next day, I wanted to go exploring the city again – but the receptionist called me back. She said I had not paid yet. I told her that I had paid for both nights at the self-check-in machine. But she maintained her view and told me I either should leave my room or pay now (another guest translated this in English for me, so I was sure that this was really what she had said). I tried to explain her again (in French) that I had paid and even showed her the payments in my banking app. I phoned my bank and they confirmed the payments. After 1 hour! she suddenly said: ok, it’s ok. I was surprised and asked her if there is now no problem anymore. She was like: No. Then she even lied at me and said that she just had mistaken me and thought, I wanted to complain that I paid for one nights twice (again: she was the one who had called me back and told me I had to leave my room if I don’t pay…). At least, she said sorry.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 149 Liczba opinii 7.7/10 Lokalizacja
  • 403 Liczba opinii 4.5/10 Pokój
  • 282 Liczba opinii 8/10 Obsługa
  • 7 Liczba opinii 4.6/10 Internet
  • 261 Liczba opinii 4.7/10 Czystość
  • 108 Liczba opinii 8.4/10 Dobra oferta cenowa
  • 64 Liczba opinii 5.8/10 Śniadanie
  • 21 Liczba opinii 0.8/10 Jedzenie

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Metz - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.