Hôtel Mercure La Grande-Motte Port bintang 4

overall Hotel ok . Parking is far too small and despite reception commitment I had no place when I arrived after outside diner around 10PM. Having said that it seem s the parking policy is first in first served. That's ok as long as it is stated upfront.

This Hotel fits into the core of La Grande Motte and its very special architecture. All rooms have a fantastic view. The staff was efficient and very friendly. The room was very clean and larger than in many other hotels of the same price range. Everything works well. Like other Hotels of the Mercure or Novotel brand, there are those carpets, that don‘t look good and give the wrong idea of the hotels standards of cleanliness. We have not been there for the first time and we will go there again

This hotel is located just a few miles outside the Sothern French town of Montpellier. Although the hotel is a bit dated it has beautiful ocean views, a courteous staff and well maintained. The views will cost you a bit more...but worth it. Montpellier is a gorgeous Southern French town...with a rich history, both Roman and domestic, and a very "typical' Southern French flavor. I love this area...and appreciate the warm welcome during my stay.

This was a return visit to La Grande Motte, after some 7 years the hotel has greatly improved and had we known we would have arranged our stay for more than two days. The restaurant was excellent and the food quality and service first rate. Room with balcony overlooking the port was comfortable and cosy in the cold evening. Will be calling again next winter

Enjoyable one-night stay. Wish the internet connection were more rapid: for business this is crucial. Otherwise everything was fine. No ice machine on the floor but the fellow in the bar gave me a bucket full.

Nicely located and good breakfast are the good things here. Otherwise highly expensive compared what you get, rock hard beds, wifi functioned only in bathroom and at room entrance. With these prices very, vedy bad. Also the hotel tried to charge for parking at the prebill though did not have a car!

We were on the 9th floor and could still hear the music from the bar opposite the hotel Did not get to sleep before 1am on any night ruined our holiday not mentioned anywhere about the local noise reception staff not interested will not stay here again

Overall we were happy with our stay; room was excellent, clean and well appointed and very comfortable. We were disappointed that the restaurant was not open from Friday to Sunday and we were not told this would be the case until after we had booked and paid. Felt the parking was rather expensive at 10 euros/day when it was off season and were very unhappy to be left waiting at the gate to the car park in the pouring rain because the receptionist was alone on duty mid afternoon on a Saturday and she had a queue of people checking in so was unable to attend to the non-functioning car park gate for some 10 to 15 minutes. Eventually we had to reverse the car from the main entry gate and enter by the exit gate in a torrent of rain. We do not hold the receptionist to be at fault here; there should have been someone responsible she could call upon in this situation. Overall, the staff were very polite and helpful. Breakfast was excellent; empty dishes being refilled immediately, etc. There was plenty of choice and quality was good. Again, the staff were polite and efficient.

The only "niggles" that I had on this stay, were 1) due to low seasonal demand, they were closing the restaurant at weekends, and 2) the chamber maid forgot to supply me with the dosettes of cream when she left new supplies for the in-room tea and coffee facilities. The restaurant closure was not a problem, because there are plenty of good restaurants within waking distance. I did not consider the absence of the dosettes, was sufficiently serious to warrant a complaint. All rooms at this hotel have good sea views. However, west facing rooms on high floors, get a magnificent sunset view. However, in summer these rooms get hot in the afternoon, so the air conditioning will be essential. Anybody who has negative reactions to air conditioning, should avoid west facing rooms in summer.

From the reservation to checking out, this hotel is 1st class in customer service. Everyone there was very friendly and helpful. Even when I left the "Do Not Disturb" sign on throughout the day, the housekeeping left a bag of amenities for me. The view was GREAT, and this hotel is in a great location for walking to shops, along the boardwalk, and the beautiful beach. Keep up the great work!

On the Marina and beautiful restaurants/bars on both sides. Short walk to supermarket and 10 minutes to the beach strolling past great restaurants and bread shops. Great spot for a quality relaxing foodie break.

The hotel was tired in places and bedrooms need a refurb!! Views from the bedrooms lovely with the harbour and boats, had a lovely picnic on the balcony one night with France's lovery produce and wine of course!! No bar area as such and nobody seems to man this! no atmosphere in restaurant seems that they do not try to promote this and menu is only in French. Breakfast was lovely really enjoyed the fresh orange juice.

Excellent facilities, room and food. Location in centre of town with all rooms overlooking marina and pool. Safe , secure car park and very comfortable room with one of the best showers we have found. Obviously one of the stars of the Accor group chain.

Lovely hotel, with fantastic views of the marina, comfortable rooms, queen size bed, in a great location, with friendly helpful staff and good food. Overall excellent value. Couldn't fault it. Job well done Mercure.

This is a great holiday hotel. The manager is one of the World's good guy's. He and all the staff are very very friendly and cannot do enough to help you. The hotel has only one " Accor" step and small lifts but normal size wheelchairs can manage it.