Hotel Mercure Beaune Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 2 648

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Hotel Mercure Beaune Centre - Image 1
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Hotel Mercure Beaune Centre - Image 4
7 Avenue Charles de Gaulle, 21200 BEAUNE, Francja

Opis

O hotelu

  • 5 minut spacerem od zabytkowego centrum miastai słynnego Hospices de Beaune

  • Bezpłatny strzeżony parking ze stacjami ładowania aut elektrycznych

  • Restauracja i bar M7 z tarasem: tylko świeże, sezonowe produkty

  • Podgrzewany i odnowiony basen

  • ALL SAFE: już wkrótce.

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Beaune Centre

7 Avenue Charles de Gaulle
21200 BEAUNE
Francja

Pozycja GPS:47.017036, 4.83775

Telefon
Faks +33 3 80 22 91 74

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

M7 RESTAURANT

Zapraszamy do restauracji M7 w Beaune. Przyjdź i odkryj dopracowane do perfekcji tradycyjne regionalne dania, które zachwycą zarówno dorosłych, jak i dzieci.

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Ocena ALL  4.6/5  Liczba opinii: 2 648

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 518

Certyfikat Doskonałości 2023

Can do wheat/gluten free - just!

Ocena na stronie TripAdvisor 4.0/5

Eucryphia Opinia zatwierdzona w TripAdvisor

Finding wheat/gluten free places in France seems to be quite difficult. This hotel's restaurant does have "gluten free options" listed on the website so we after contacting them to make sure, we decided to book for our stopovers. Yes, they can provide gluten free bread, but you will have to ask for it and you may need to remind them (at our first breakfast they forgot we had asked for it, but on the second stopover the bread arrived very quickly). There are a couple of gluten free options for dinner, but again you may need to be a little bit persistent and double check what is on offer. Breakfast is a buffet, which can cause problems with cross contamination, but you can boil your own egg and the cheese options were possible. Not sure about the meat items as there was no description of what they contained. Butter, yogurt, fromage blanc etc are not in separate containers, but the bread is displayed on the opposite site of the room, so should reduce the chance of cross contamination. There is also fruit available. There are rice cakes and a few small gluten free biscuits - but it would be better to display them away from the gluten containing items. to sum up, it is possible to eat with a little care.

Dear customers, First of all, thank you for your trust and for taking the time to share your experience with us. All opinions from our guests are taken very seriously and so is your health. We will also work with our colleagues to ensure that you have a service that meets your expectations. We have no shortage of ideas about gluten-free dishes and your opinion will help us understand what remains to be improved for ever greater transparency regarding the quality of our dishes and their compositions but also their preparations. Sincerely Mederic FAUCHILLE Directeur général

Be warned

Ocena na stronie TripAdvisor 1.0/5

FrederickWentworth Opinia zatwierdzona w TripAdvisor

Stayed July 30-31, fully paid suite. We are Diamond. My wife was in great pain and walking on crutches and went to the reception while I was parking our car. The receptionists were totally indifferent and didn't offer her a seat. They are totally useless. We know the suites, they are OK though the bed is rather narrow. The amenities are fine, everything is clean. The really shocking part is the behaviour of the head barman about whom we already complained 2 or 3 years ago. When we asked what was available on the drink voucher he became so rude and even violent that we walked off. That is NOT ACCEPTABLE. We complained to the receptionists who just looked bored which is NOT ACCEPTABLE either. The dinner and breakfast were OK and the waitresses are an exception in this establishment because they are absolutely adorable. We will never stay there again. F.W.

Mr. PICHARDIE, First of all, we are sincerely sorry to read such feedback. Please know that your feelings have been taken very seriously because the real ambition of our house is to always improve and the customer experience is essential. Allow us to clarify certain elements that we believe are important to mention for total transparency with all our guests who follow us on the networks and who know the quality of the services of our establishment. Following our debriefings and research to understand what could have led you to an experience such as you relate, we understood that the bubbles of the bottle of crémant graciously placed in your room did not make your stay sweeter and lighter. However, we regret that your experience was not up to what we are used to offering. We took stock with all our teams present, who were more astonished by your remarks in our lobby, because MR PICHARDIE the silence they had in the face of your conduct and remarks, was not synonymous with boredom but with astonishment. For your full information and all as our bar manager tried to explain to you, the Welcome drinks offered in our SOFITELs may be different from those offered in our Mercures. At ACCOR we give a real meaning to hospitality. Once again, Mr PICHARDIE, we offer you our most sincere apologies for not having succeeded in making you live the real Mercurian experience that is ours. Best regards

Pleasant stay en route to South of France

Ocena na stronie TripAdvisor 4.0/5

muzza_ten Rodziny - Opinia zatwierdzona w TripAdvisor

We recently stayed at this hotel when travelling to and from the south of France. the hotel is located only a couple of minutes from the autoroute and very easy to find. Its only a 5 minute walk into town which is also a bonus. The hotel pool and surrounding area was a good, very clean and heated! The bar manager, Jean-Francois was very knowledgeable on local wines etc. As we had two younger children in the group we decided against the M7 restaurant and enjoyed the bar menu that was on offer. The suite we had was a little tired but very clean, bed comfortable, even the sofa bed was comfortable. Breakfast was good however on the return leg there was a large coach party in the hotel and this did cause a shortage on certain items.

Dear Customers, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good hotel

Ocena na stronie TripAdvisor 4.0/5

seasonedvisitor Opinia zatwierdzona w TripAdvisor

The rooms are quite comfortable and very quiet. Personnel are friendly and helpful but they lack English skills. Parking is easy and ample. It is a little irony that we were entitle toa welcome drink, and been three guets we only get a voucher for one.

Dear Customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Great for an overnight stay

Ocena na stronie TripAdvisor 4.0/5

KentishMole Couples - Opinia zatwierdzona w TripAdvisor

Stayed as an overnight stop en route to the Swiss Alps. Liked the location (close to autoroute but a short pleasant stroll to the city centre, service (friendly and efficient) and room (nicely furnished and spacious). €21 each for breakfast is too steep though. Outdoor pool looked popular but we didn’t have time to use it.

Dear Customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 817 Liczba opinii 9.6/10 Lokalizacja
  • 1 050 Liczba opinii 7.1/10 Pokój
  • 1 397 Liczba opinii 9.3/10 Obsługa
  • 13 Liczba opinii 6/10 Internet
  • 492 Liczba opinii 8.8/10 Śniadanie
  • 275 Liczba opinii 8.1/10 Czystość
  • 153 Liczba opinii 9.2/10 Napoje
  • 112 Liczba opinii 8.8/10 basen

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