Mercure Omaha Beach Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 662 件のレビュー

Mercure Omaha Beach Hotel - Image 1
Mercure Omaha Beach Hotel - Image 2
Mercure Omaha Beach Hotel - Image 3
Mercure Omaha Beach Hotel - Image 4

説明

ホテルのその他の情報

  • Green Key hotel restaurant (international sustainable tourism certificate)

  • Free outdoor parking with electric charging stations

  • Pool, well-being areas overlooking a 36-hole golf course, by the sea

  • "À l'Épicerie" home-cooked local cuisine and a variety of cheeses to savor

  • Contemporary meeting rooms including the Ciné lounge

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

Mercure Omaha Beach Hotel

Chemin du Colombier
14520 PORT EN BESSIN
France

GPS:49.341382, -0.768353

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

A L EPICERIE PORT-EN-BESSIN

Treat yourself to a fine-dining experience with authentic local cuisine by our chef, Florian Desetable. Brunch at lunchtime on Sundays.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  662 件のレビュー

トリップアドバイザーの評価  3.9/5  45 件のレビュー

Hotel ok, restaurant not!

トリップアドバイザーの評価 4.0/5

grovequinn Couples - トリップアドバイザー認証口コミ

Dear sir, Madam Thank you for taking the time to share your experience. We’re glad to hear that you appreciated the cleanliness of the hotel as well as the facilities such as the steam room and sauna. However, we’re truly sorry to learn that certain aspects of your stay did not meet your expectations. Regarding the temperature of the pool and hot tub, we apologize for the inconvenience. We will have these facilities checked immediately to ensure optimal comfort for our guests. We are also sorry to hear about your experience at the restaurant. What you described does not reflect the standards of quality and service we strive to uphold. Your feedback has been shared with our restaurant team so that corrective measures can be taken promptly. We hope to have the opportunity to welcome you again and provide you with an experience that better reflects the level of service we aim to deliver. Kind regards, Estelle COLLET, Quality Coordinator

Relaxing stay in a green spot with lovely pool

トリップアドバイザーの評価 4.0/5

Helen A トリップアドバイザー認証口コミ

Dear Guest, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed the comfort of your room with a balcony, the heated pool, and the friendliness and availability of our team. We understand your surprise regarding the absence of a minibar in your room. For ecological reasons, we have chosen to remove minibars from our superior rooms: the discontinuation of plastic water bottles made them largely unused. Instead, we now offer fresh water at all times via a fountain with reusable carafes. Additionally, as our reception is open 24/7, guests are welcome to store their drinks or food at the hotel bar under optimal conditions. We acknowledge that this information had not yet been updated on the Accor website at the time of your booking. Thanks to your feedback, we were able to escalate the issue to hotel management, who have since made the necessary corrections. We thank them for their responsiveness. Lastly, we’re sorry for the noise disturbances around the pool. We will continue to raise awareness among our guests to help preserve everyone’s peace and quiet. We hope to have the pleasure of welcoming you again for an even more enjoyable stay. Kind regards, Estelle COLLET, Quality Coordinator

Nice staying at the hotel

トリップアドバイザーの評価 5.0/5

Daniela C ファミリー - トリップアドバイザー認証口コミ

Dear Sir, Madam, Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay, appreciated the cleanliness of the rooms, and found our amenities and front desk service to your satisfaction. Your kind words mean a lot to our team. We sincerely apologize for the slow service at the restaurant and the language barrier you encountered. Your feedback is extremely valuable, and we are actively working on improving both the speed of service and the English proficiency of our staff to better serve our international guests. We hope to have the pleasure of welcoming you back soon for an even better experience. Warm regards, Estelle COLLET, Quality coordinator

Nothing to write home about except clean

トリップアドバイザーの評価 4.0/5

Mrblaw ファミリー - トリップアドバイザー認証口コミ

Dear Sir, Madam, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the cleanliness of our hotel and the kindness of our staff—especially Karine, who will be delighted to hear your kind words! We’re sorry to hear that your stay didn’t fully meet your expectations, especially with children. While our hotel is indeed a peaceful retreat ideal for golfers, we’d like to highlight that we are located just 1 kilometer from the charming village of Port-en-Bessin, where you’ll find shops, restaurants, and a lively harbor atmosphere. For families, there are several leisure parks and museums within a 15-minute drive, and our team at reception is always happy to provide a list of recommended activities for children. We also have an outdoor swimming pool on-site and are just 800 meters from a scenic cycling route. Bicycles can even be delivered directly to the hotel upon request. We hope to have the opportunity to welcome you again and help you discover more of what the region has to offer! Warm regards, Estelle COLLET, Quality coordinator, Hôtel Mercure Omaha Beach

Nice complex but rooms need renovations

トリップアドバイザーの評価 3.0/5

TripMember09202021 トリップアドバイザー認証口コミ

Dear Sir, Madam, Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your kind words about our complex and the lovely views during breakfast. We acknowledge your concerns about the need for renovations in the rooms and the dining experience. Your comments on the bathtub and the carpet are duly noted, and we will be sure to pass this information along to our management team for consideration in future improvements. We are pleased to hear that you found our location convenient for exploring the area. Thank you again for your insights, and we hope to welcome you back in the future. Best regards, Estelle COLLET, Quality Manager Hôtel Mercure Omaha Beach

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 410 件のレビュー 6.4/10 客室
  • 448 件のレビュー 9.2/10 サービス
  • 224 件のレビュー 8.7/10 朝食
  • 120 件のレビュー 6.5/10 清潔さ
  • 89 件のレビュー 9.1/10 プール

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