Mercure Omaha Beach Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 804 件のレビュー

Mercure Omaha Beach Hotel - Image 1
Mercure Omaha Beach Hotel - Image 2
Mercure Omaha Beach Hotel - Image 3
Mercure Omaha Beach Hotel - Image 4
Chemin du Colombier, 14520 PORT EN BESSIN, フランス

説明

ホテルのその他の情報

  • Green Key hotel restaurant (international sustainable tourism certificate)

  • Free outdoor parking with electric charging stations

  • Pool, well-being areas overlooking a 36-hole golf course, by the sea

  • "À l'Épicerie" home-cooked local cuisine and a variety of cheeses to savor

  • Contemporary meeting rooms including the Ciné lounge

当ホテルの客室

ホテル所在地

Mercure Omaha Beach Hotel

Chemin du Colombier
14520 PORT EN BESSIN
フランス

GPS:49.341382, -0.768353

電話番号
ファックス +33 2 31 22 36 77

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

A L EPICERIE PORT-EN-BESSIN

Treat yourself to a fine-dining experience with authentic local cuisine by our chef, Florian Desetable. Brunch at lunchtime on Sundays.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  804 件のレビュー

トリップアドバイザーの評価  3.9/5  52 件のレビュー

Thank you for such good, friendly service

トリップアドバイザーの評価 5.0/5

883christab トリップアドバイザー認証口コミ

We spent three nights here in October, 2025. The hotel is very clean and the rooms are comfortable and roomy. We enjoyed the restaurant on the property and thought their breakfast was quite good. The hotel service was excellent. We left some clothes in our room and they were shipped to us in the USA in less than a week. That’s great service!

Dear Guest, Thank you so much for your wonderful review and for sharing your experience with us! We’re delighted to hear that you enjoyed your stay — from the cleanliness and comfort of the rooms to the quality of our restaurant and breakfast. It’s especially rewarding to know that our team was able to assist you efficiently with your forgotten items. Providing excellent service is our priority, and your kind words mean a lot to us. We hope to welcome you back again soon! Warm regards, Estelle COLLET, Quality Coordinator

Overhaul needed in many areas.

トリップアドバイザーの評価 3.0/5

Laura W トリップアドバイザー認証口コミ

Reception staff very nice and helpful. Restaurant staff not so much..struggled to smile. Food left “a lot” to be desired. Buffet for breakfast ok but you cannot order anything à la carte. Dinner was just ok. Only at there once! Rooms are dated, flooring in “Superior” room super hard on your feet and they don’t provide slippers. Bathrooms were the worse! The smell of urine out of pipes, drains in both of our rooms was awful. Really made our stay unpleasant. Would it recommend or go back.

Dear Sir, Madam, Thank you for taking the time to share your experience. We’re pleased to hear that you appreciated the warm and helpful welcome from our reception team, who strive every day to provide attentive service. We’re truly sorry to learn that your stay did not meet your expectations, particularly regarding the restaurant service and the condition of the rooms. Your comments have been shared with the relevant teams so that necessary improvements can be made, both in terms of hospitality and comfort. We sincerely apologize for the inconveniences you encountered and hope to have the opportunity to offer you a much more pleasant experience in the future. Kind regards, Estelle COLLET, Quality Coordinator

Average

トリップアドバイザーの評価 3.0/5

100Frequent_Flyer ファミリー - トリップアドバイザー認証口コミ

Very average hotel, no additional towels available after we used our towels for the swimming pool, even after being told by the same receptionist to take our towels from the room and ask for more after swimming. Ok stay, did not stay for breakfast so can’t comment.

Dear Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not fully meet your expectations. It seems there may have been a misunderstanding regarding the availability of towels. Please allow us to clarify: additional towels are indeed available upon simple request at the reception, 24 hours a day. We regret if this was not clearly communicated during your stay. We appreciate your comments, as they help us improve our service. We hope to have the opportunity to welcome you again and provide you with a more seamless experience. Best regards, Estelle COLLET, Quality Coordinator Hôtel Mercure Omaha Beach

Hotel ok, restaurant not!

トリップアドバイザーの評価 4.0/5

grovequinn Couples - トリップアドバイザー認証口コミ

Hotel very nice and clean, the steam room was nice as was the sauna etc. The pool was supposed to be heated but still had a chill to it, however the hot tub was freezing!!! We went to the restaurant on the first night, appalling. The menu was extremely limited, veg in the pasta dish was non existent and my husband steak, salad and fries turned up without the steak!! The service was not good and neither was the food and very expensive, I advise not to use.

Dear sir, Madam Thank you for taking the time to share your experience. We’re glad to hear that you appreciated the cleanliness of the hotel as well as the facilities such as the steam room and sauna. However, we’re truly sorry to learn that certain aspects of your stay did not meet your expectations. Regarding the temperature of the pool and hot tub, we apologize for the inconvenience. We will have these facilities checked immediately to ensure optimal comfort for our guests. We are also sorry to hear about your experience at the restaurant. What you described does not reflect the standards of quality and service we strive to uphold. Your feedback has been shared with our restaurant team so that corrective measures can be taken promptly. We hope to have the opportunity to welcome you again and provide you with an experience that better reflects the level of service we aim to deliver. Kind regards, Estelle COLLET, Quality Coordinator

Relaxing stay in a green spot with lovely pool

トリップアドバイザーの評価 4.0/5

Helen A トリップアドバイザー認証口コミ

Picked this hotel for 4 nights near Bayeux because it had the things we like in a hotel - pool, safe, fridge, parking… only to discover that there was no fridge. I had to point out I had booked direct on the Accor website which had this information. At this point they were very apologetic and offered to put things in the bar fridge for us. This sort of worked ok. The staff here were unfailing lovely and helpful. Not all the hotel has a lift to it. The room was quite comfortable though not huge (small bathroom) and they kindly gave us a room with a balcony which I had not been able to choose on booking for some reason. On a 4 day stay in the summer we used it a lot. The beds were really comfortable and there was plenty hot water. The pool was heated and quite pleasant even on a grey day. It's a bit isolated but in fact it's possible to walk to the centre of Port en Bressin without walking along the road in about 20 minutes using footpaths. There are loads of restaurants there. The hotel does breakfast and dinner but we didn't use it. Some of the other guests were a bit noisy shouting at each other in the area around the pool without taking into consideration the fact that rooms overlooked the pool area.

Dear Guest, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed the comfort of your room with a balcony, the heated pool, and the friendliness and availability of our team. We understand your surprise regarding the absence of a minibar in your room. For ecological reasons, we have chosen to remove minibars from our superior rooms: the discontinuation of plastic water bottles made them largely unused. Instead, we now offer fresh water at all times via a fountain with reusable carafes. Additionally, as our reception is open 24/7, guests are welcome to store their drinks or food at the hotel bar under optimal conditions. We acknowledge that this information had not yet been updated on the Accor website at the time of your booking. Thanks to your feedback, we were able to escalate the issue to hotel management, who have since made the necessary corrections. We thank them for their responsiveness. Lastly, we’re sorry for the noise disturbances around the pool. We will continue to raise awareness among our guests to help preserve everyone’s peace and quiet. We hope to have the pleasure of welcoming you again for an even more enjoyable stay. Kind regards, Estelle COLLET, Quality Coordinator

との提携 TripAdvisor

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