Catatan tamu Avis (Peringkat ALL) 4.5/5 3.303 ulasan
25 avenue Charles de Gaulle
Akses: 500 m / 0.31 mi 1 min drive
Akses: 3 km / 1.88 mi 25 min walk / 5 min drive
Akses: 4 km / 2.49 mi
Akses: 40 km / 25 mi 30 min drive
Check-in dari - Check out sampai
Come enjoy the culinary delights of our chef at Wine Please. A simple tasty cuisine, both healthy and balanced. During the season, enjoy a quiet meal on the terrace near our swimming pool
Spacious, modern and perfectly flexible, the Novotel bedroom is a real living area, and adapts to all needs. Perfectly soundproofed, all bedrooms in the hotel are 24m2, and air-conditioned with Individual adjustment. Minibar and courtesy tray, made up of teas and coffees, are available. Concerned about the environment? The hotel also offers eco-labelled complimentary items.
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Superb Customer Service
Catatan Tripadvisor 5.0/5
fastm Friends getaway - Ulasan TripAdvisor tersertifikasi
We were 4 travellers from UK on Motorcycles, who had been let down on at 21:00 arrival at another hotel. I phoned the Novotel in Beaune who in minutes sorted out 2 twin rooms for 3 nights. No fuss and superb customer courtesy. I would like to Name Alexandra and Lexane, who are a great asset to this Hotel. They even allowed us to get a meal while they checked us in! This hotel is truly customer focussed and I would stay here again as a first choice. I also recommend it to other visitors to Beaune. The town is an easy 15-20 minute walk to the town centre.
Bonjour "Rapide", La direction et moi-même vous remercions pour ce merveilleux commentaires. Alexandra et Lexane également qui ont été ravies de le lire. Nous serons extrêmement heureux de vous revoir parmi nous. A très vite Bonne journée ERTZ Alexane Chef de réception
OK Hotel but staff very unhelpful
Catatan Tripadvisor 2.0/5
ozytiger2017 Couples - Ulasan TripAdvisor tersertifikasi
We pre-paid the hotel and when we arrived they still took a 500 Euro deposit off my credit card. When queried I was told it should have been 50 Euros but the staff member admitted to making an error. When asked for a refund I would told it would all come off at the end of my stay. Worse we asked for an extra luggage holder but were told no. So we asked for an extra chair for the room and was told no again. So we asked if we could take a stool and had to do it ourselves. We were very disappointed with the treatment. Especially as an Accor club member!
Good morning, sir, Thank you for your feedback. It is thanks to your opinions that we can improve a little more each day. We are sorry for the inconvenience caused and it should not have happened like this. It is in no way our way of doing things and our will to dissatisfy you during your stay. On the contrary. We will make sure that this does not happen again. We hope to see you again to prove to you that we are a very nice hotel to live in. See you soon I hope. Have a nice day. ERTZ Alexane
Stay here every summer
Catatan Tripadvisor 5.0/5
Dubblewubble Keluarga - Ulasan TripAdvisor tersertifikasi
This is a great hotel. Really well situated near the motorway but far enough away to be quiet. Has a good pool and restaurant. Location is ideal to stop off at on the way to the south or heading back to the UK. Always busy but never had any issues getting a table for food or using the pool. Rooms are clean and well equipped. Has a secure car park which is a bonus. Staff speak loads of languages. Carrefour petrol station nearby is ideal for filling up before onward journeys. Really recommend this hotel. I plan to return to visit local area but haven't as yet.
Bonjour cher client, Je vous remercie pour votre séjour parmi nous. Votre satisfaction et votre message sont notre plus belle récompense et nous vous en remercions grandement. Nous espérons vous revoir très vite. Bonne journée ERTZ Alexane Chef de Réception
A Nice Hotel
Catatan Tripadvisor 4.0/5
joshh958 Ulasan TripAdvisor tersertifikasi
Stayed here for 4 nights in July. It is in a good location for Beaune and not too far to Dijon It is very close to lots of Vineyards which are nice to cycle through. I stayed with 2 adults 1 3 year old and a dog in a Junior Suite. The room was very nice and clean. The restaurant food was ok, but the portions were small and the prices high. The pool is ok, but does need a clean more often. Finding a clump of hair wasn't nice. Also on the paving slabs from around the pool was very loose.
Bonjour, Nous vous remercions pour votre retour. Nous sommes ravies que votre chambre et la qualité du nettoyage vous ai satisfait. Nous prenons en compte nos points à améliorer tel que la piscine et la restauration. Vos retours nous permettent de nous améliorer un peu plus chaque jour et nous sont donc précieux. Au plaisir de vous revoir très vite au Novotel de Beaune, Cordialement
Excellent, as Always
Catatan Tripadvisor 5.0/5
Ian M Couples - Ulasan TripAdvisor tersertifikasi
Exactly what one would expect from a 4* motel: clean, well equipped, good food, friendly and helpful staff, comfortable (air-conditioned) room. The motel is close to the autoroute but soundproofed from external sounds. If I have one reservation, it's that unusually the bathroom is separate from the WC, which seems rather unhygienic.
Bonjour, Nous vous remercions pour cette superbe notation, et nous sommes heureux d'apprendre que votre séjour vous ai plu. Votre satisfaction est notre plus belle récompense. Nous prenons note de votre recommandation, nous avons quelques chambres avec les toilettes dans la salle de bain, la prochaine fois n'hésitez pas à nous les demander et nous nous ferons un plaisir de vous installer dedans. A très bientôt parmi nous, Cordialement,
Dalam Kemitraan dengan TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price