Pullman Cannes Mandelieu Royal Casino 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 640

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605 Avenue du Général de Gaulle, BP 50049, 6211 MANDELIEU LA NAPOULE, France

Opis

O hotelu

  • Spacious rooms measuring 323 sq. ft. (30 m²) with private terrace

  • Mediterranean restaurant with terrace facing the sea

  • Royal The Institute: a new well-being space with Thalgo treatments/massages

  • Kids club (supplement) for children staying at the hotel (July & August)

  • Free public car park and private car park with valet parking

Nasze pokoje

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Lokalizacja hotelu

Pullman Cannes Mandelieu Royal Casino

605 Avenue du Général de Gaulle, BP 50049
6211 MANDELIEU LA NAPOULE
France

Pozycja GPS:43.529999, 6.948199

Telefon
Faks +33 4 93 49 51 50

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Blue Lemon

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Ocena ALL  4.4/5  Liczba opinii: 2 640

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 209

Certyfikat Doskonałości 2024

Don’t stay here

Ocena na stronie TripAdvisor 2.0/5

sssssssss6 Opinia zatwierdzona w TripAdvisor

Don’t stay here. Staff did not share any information upon check in (when breakfast, which is included, ends, where it is, where other amenities are). Constant noise, especially in the morning. Staff pushing into elevator with carts every time. Doesn’t say anywhere on the website that you have to PAY to sit by the included pool - you can go in for free but dare not sit. Plus the shower leaked.

Dear Guest, Thank you for taking the time to share your thoughts with us. Although we would have preferred your experience to be more enjoyable, your comments and impressions are very important to us, as they help us improve our services on a daily basis. The satisfaction of our guests is our priority, but apparently we didn't succeed this time. In addition, even if it does not excuse us in any way, I must tell you that we have just strengthened the teams for the season with new people at the reception and in fact, our "processes" are not yet assimilated and effective. I can assure you that we are doing everything we can to bring you the great experience that we are known for. Thank you for your patience and understanding. Indeed, the beach prices in English have not been updated on our site, thank you for warning us. However, you can find displays of this service in the hotel. To answer the point you raise, this service is paid as in all 4* hotels on the French Riviera. Of course, as a hotel guest you benefit from a preferential rate in high and low season. Nevertheless, we are lucky to benefit from an exceptional location "on the edge of the sea" which allows you, if you prefer, to sit on the side of the public beach and then enjoy the swimming pool and the beach with free access. If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience that our guests look forward to every day at Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

Pullman Hotel, Cannes: Disappointing Experience for Loyal Customers

Ocena na stronie TripAdvisor 3.0/5

749ianaa Friends getaway - Opinia zatwierdzona w TripAdvisor

My family and I have been staying at the Pullman Hotel in Cannes for the last seven years. As loyal Accor members, we expected the privileges and benefits promised to regular customers, but our recent experiences have been increasingly disappointing. Last year, we were reassured by a new owner that our concerns would be addressed, and we would have the best experience moving forward. Trusting this, we returned this year, hoping for improvements. Unfortunately, nothing has changed. We were advised last year to email our room preferences and request sunbeds a week ahead of our arrival. We followed these instructions meticulously, yet upon arrival today, we discovered that all our emails had gone to the spam folder, and no arrangements were made. Despite booking two rooms, only one was ready at 2:30 p.m. Adding to our frustration, the gym was out of service. As avid gym-goers, this was a significant letdown. The overall experience was marred at every step, starting our stay far from enjoyable. We sincerely hope that the management will address these issues to restore the quality and reliability that loyal Accor members expect from the Pullman Hotel.

Dear Guest, Thank you for taking the time to share your thoughts with us. Although we would have preferred your experience to be more enjoyable, your comments and impressions are very important to us, as they help us improve our services on a daily basis. The satisfaction of our guests is our priority, but apparently we didn't succeed this time. To ensure that your request is processed quickly and efficiently, I recommend that you use the email address of our reservations department directly: h1168-re@accor.com or h1168-re1@accor.com. The gym is currently closed for renovations in order to offer you the best possible conditions in the future. In the meantime, we invite you to enjoy the many race tracks located around the hotel. We also provide you with a free tennis court for hotel guests. You can get balls and rackets at the reception. If you give us the opportunity to regain your trust, I can assure you that we will do our best to give you the great experience you have at the Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

bad night

Ocena na stronie TripAdvisor 1.0/5

Passport60899427590 Rodziny - Opinia zatwierdzona w TripAdvisor

the hotel has a very bad service it’s lower than what i expected they have unprofessional staff who are not able to help us with anything we keep asking for an adapter for many times and they have nothing! how come?! this a hotel which means they have clients from the whole world

Dear Guest, Thank you for taking the time to share your thoughts with us. Although we would have preferred your experience to be more enjoyable, your comments and impressions are very important to us, as they help us improve our services on a daily basis. The satisfaction of our guests is our priority, but apparently we didn't succeed this time. If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience that our customers look forward to every day at the Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

PERFRECT

Ocena na stronie TripAdvisor 5.0/5

gerritjoke Opinia zatwierdzona w TripAdvisor

Visit this hotel for the eleventh time. Perfect location, very friendly staff, clean rooms and extensive breakfast buffet, beautiful beach and sunbeds, private parking place. Very nice view over the golfcourse and mountains . On to the twelfth time.

Dear Gerrit, Many thanks for your "perfect" message, which touches us sincerely. Our ambition is to offer you an unforgettable stay every time you visit us and we are delighted to read that we always succeed in doing so. What's more, we're lucky enough to have a hotel built right on the sea, offering a unique and exceptional panorama with beautiful terraces to enjoy all year round! Thank you for your loyalty and trust. See you soon in your holiday home: the Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

Great Location but not value for money

Ocena na stronie TripAdvisor 3.0/5

Stuart F Opinia zatwierdzona w TripAdvisor

Pros: Great location Cons: Charge between €30 and €45 for sunbeds per day per person (No alternative apart from beach) Room was tired. Not been decorated in a while. Balcony paint peeling Lots of business conferences Food average for price Trying to be fair but apart from its great location it’s not the greatest value for money. I’m not sure when they started charging for the sunbeds as we’ve been before in 2016. I felt really sorry for the staff having to apologise to guests about charging them. I think Pullman/Joa should review their policy as the beds were empty. Empty beds means no one is ordering food and drinks ! Also if they are going to charge, how can they justify €80 for 2 beds when guests check in at 3pm Would I stay again? I absolutely love the location but there’s far nicer on the Riveria. Please factor in sunbed charges if you want to use the hotel during the day.

Dear Guest, Thank you for taking the time to share your feelings with us. Please note that we maintain the hotel throughout the year according to the activity and our retroplanning. We will do the necessary in the room as soon as possible, thank you for informing us. Also, the deckchair service is paid as it is in all 4* hotels on the French Riviera. Of course, as a hotel guest you benefit from a preferential rate in low and high season. Nevertheless, we are lucky to benefit from an exceptional location "on the edge of the sea" which allows you if you prefer to sit on the public beach and enjoy the swimming pool with free access and the beach. Nevertheless, we thank you for your compliment on the location of our hotel, we benefit from a unique location on the French Riviera, with direct access to the beach and the entire seaside. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our guests look forward to every day at the Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 518 Liczba opinii 9.1/10 Lokalizacja
  • 1 040 Liczba opinii 7.9/10 Pokój
  • 1 162 Liczba opinii 8/10 Obsługa
  • 15 Liczba opinii 4.6/10 Internet
  • 356 Liczba opinii 8.4/10 Śniadanie
  • 335 Liczba opinii 4.4/10 Udogodnienia
  • 233 Liczba opinii 2.7/10 Dobra oferta cenowa
  • 220 Liczba opinii 5.9/10 Czystość

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