Hotel Mercure Lyon l'Isle d'Abeau 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 4.377 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

Hotel Mercure Lyon l'Isle d'Abeau
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+ 16 Serviços

Extras do hotel

  • Situado a 15 minutos do aeroporto de Lyon Saint-Exupéry

  • Acesso ao centro de fitness Ikebana e à piscina exterior

  • Apartamentos familiares no centro de uma zona arborizada

  • 7 instalações modulares para reuniões com capacidade para até 250 pessoas

  • Restaurante tradicional La Belle Époque e Brasserie Le New Sunset

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Hotel Mercure Lyon l'Isle d'Abeau

Parc Technologique
20 rue Condorcet
38090 villefontaine

Fax: (+33)4/74944370

Check-in desde as 12h00

Check-out até às 12h00

  • De avião

    CHAMBERY A 80 km / 50 milhas

  • De avião

    LYON SAINT-EXUPERY A 18,7 km / 11,62 milhas

  • De carro

    ISLE D'ABEAU VILLEFONTAINE A 0,5 km / 0,31 milhas

  • De comboio

    LA VERPILLÉRE A 3 km / 1,86 milhas

  • De comboio

    ST EXUPÉRY A 20 km / 12,43 milhas

GPS:45.627242, 5.166419

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas opções de alojamento

O hotel Mercure Lyon l'Isle d'Abeau combina charme e conforto. Opte entre as várias categorias de quartos confortáveis e elegantes, todos com um ambiente acolhedor. Desfrute do conforto dos nossos quartos Standard ou tire proveito da ampla variedade de serviços proporcionados pelos nossos quartos Superior. Também dispomos de estúdios para quando necessitar de um pouco mais espaço.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 14

  • Tamanho máximo: 260

  • Capacidade máxima: 240 pessoas

  • Capacidade máxima para banquetes: 160 pessoas

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Avaliações dos nossos clientes sobre o
Hotel Mercure Lyon l'Isle d'Abeau

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Classificação ALL 4.1/5

4.377 comentários

Classificação do TripAdvisor 3.5/5

689 comentários

A basic stay

Nota Tripadvisor 3.0/5

basilezinis Family - 09/09/2021 Avaliação com certificação TripAdvisor

We only liked the breakfast, after arriving late night the food was basic we did like the service and the staff were excellent; The room we had for the price charged needs a big renovation. I would recommend the during covid-19 period the hotel should communicate the rules applied in advance of arrival

Dear basilezinis, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon L'Isle-d'Abeau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about the room and food. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Don't hesitate to reserve for your next stay our Superior renovated room! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anita

Boa localização, mas com os serviços de fraca qualidade

Nota clientes Avis 3.0/5

Joao M. Negócios - 15/01/2020 Comentários confirmados de ALL

O Hotel está bem localizado, mas as instalações são velhas, e o serviço também não corresponde aos standards da marca Mercure

Excellent stay when travelling to the alpes

Nota Tripadvisor 4.0/5

Paradise608901 Family - 31/12/2019 Avaliação com certificação TripAdvisor

We stayed here with our family when travelling to the alpes. Very good choice. Very well located. Nice big rooms. Good beds. We received an upgrade to a duplex room. Free parking. Very close to outlet villagr

Good Morning, Thank you for sharing your expérience in our hotel. I am pleased to read you enjoyed your stay with us ! We hope to welcome you again ! Best Regards,

Quality hotel with quality staff

Nota Tripadvisor 4.0/5

tonymP6951NA Family - 02/11/2019 Avaliação com certificação TripAdvisor

A great hotel with quality staff that helped make our stay very enjoyable. Rooms excellent food good quality well positioned ample parking but the jewel in the crown was the staff who were very welcoming and helpful and understanding of our poor French

Service and Internet have room for big improvement

Nota Tripadvisor 3.0/5

Discover19574201589 Business - 25/03/2019 Avaliação com certificação TripAdvisor

The breakfast service at the morning was far away from being good. Only one forth of the restaurant was used but the staff didn't make it to refresh the food. The internet connection interrupts every 30 to 60 min the connection. This is terrible and a no-go for a hotel like the Mercure. If the ineternet connection doesn't work I would never come back again.

Dear Guest, thanks to sharing your comments. The problem is solved now for us. Regards, Anita-Room Division Manager

Great overnight stop on way to Alps

Nota Tripadvisor 5.0/5

lesleyfox200 Family - 05/04/2018 Avaliação com certificação TripAdvisor

Great location. Spacious room with bed set up for my daughter. Food was excellent and good value. Wide range of delicious breakfast choice. Bonus of being able to have a swim on arrival in the adjoining gym and leisure complex. Will stay again.

Rather 3 stars than 4 stars

Nota Tripadvisor 3.0/5

444sergea Family - 21/08/2017 Avaliação com certificação TripAdvisor

Ok for one night, but some experience that are not guestfriendly : - stayed for about 10 minutes before the entrance gate that was closed. Only after calling by phone the gate was opened - in the bistro, staff refused to serve dinner on the terras. So we had dinner inside while outside it was beautiful weather and the temperature was about 28°C. Still don't understand why!

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon l'Isle d'Abeau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sandrine Jacquin Front Manager

Overnight stop

Nota Tripadvisor 3.0/5

668nigela Family - 20/06/2017 Avaliação com certificação TripAdvisor

Booked for night only as a stop off from uk to Italy. Will use it again as it is just off the motorway. Room was great for three, everything clean. Food was basic and ok but will stick to a main meal and water next time as we felt it was overpriced for what we got and the service was poor.

Adequate hotel let down by the brasserie

Nota Tripadvisor 3.0/5

Nath0406 Family - 11/04/2016 Avaliação com certificação TripAdvisor

We stayed over for one night on our way to the Alps. We had a family comfort room which was absolutely fine. Small touches like a Nespresso machine in the room were great. However we had one of the worst meals in the brasserie. Out of 8 people, not one of us finished their plate. All dishes were bland, some of them cold and others rather odd (let's just say presentation was not very appetising and I've never come across a restaurant that can mess up a bolognaise!). Anyway, we pointed it out to the waiter who seemed completely unfazed and did not offer any apology or compensation. If you are planning on staying, make sure you eat out first.

Chère Cliente, Cher Client, Je suis vraiment désolée que les prestations n'aient pas été à la hauteur de vos attentes. Je reste à votre disposition et à votre écoute pour toutes vos remarques, Cordialement, Chantal Barone, Directrice

clean and close to Lyon airport

Nota Tripadvisor 5.0/5

sdines Business - 17/10/2013 Avaliação com certificação TripAdvisor

clean hotel with helpful stuff, easy check in and check out. internet with good reception in the room. great breakfast served with great value for the money hotel was quite and enough parking outside. free parking

Excellent hotel

Nota Tripadvisor 5.0/5

1940janet Couples - 12/09/2013 Avaliação com certificação TripAdvisor

We have stayed regularly at this hotel over the past few years and have always been perfectly satisfied, especially when staying in the more expensive "superieur" rooms. This last time we accepted a discount offered on the internet and were disappointed to find the room small, the mattress less comfortable and the bathroom old and in need of a new washbasin. We shall continue to stay at this hotel because of its convenience and excellent service, but will book the more expensive rooms again as this "Discounted rate" gave us a lower quality of room, which we found disappointing.

Restaurant Closed

Nota Tripadvisor 3.0/5

ombWV Couples - 18/08/2013 Avaliação com certificação TripAdvisor

Everything was fine, except that the hotel didn't bother to let us know in advance that the main restaurant was closed and that there was only a bistro- style restaurant with a limited menu available.

pit stop en route to alps

Nota Tripadvisor 4.0/5

Billym5555 Family - 31/03/2013 Avaliação com certificação TripAdvisor

we stopped off late friday night. parking was securish, the hotel was easy to find near peage toll, had the requested interconnecting rooms ready, night receptionist was nice and coped well with our bad french/his equivalent english, breakfast was excellent (kids loved the orange pressing machine and glass croissant oven!), and there was tennis/squash/pool free on site if we'd had time. couldn't get a 'family room', but interconnecting although fairly expensive was good. 8hours from essex via chunnel was tiring but this place is reasonable to break the journey to alps for skiing. dijon would be ok too.

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