Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 950 reviews

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Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  950 reviews

TripAdvisor Rating  4.0/5  1,013 reviews

Certificate of excellence 2024

I thought it was a 4 stars hotel.

TripAdvisor rating 2.0/5

Angfrank TripAdvisor review

Checked-in late April 2024 on the week-end, the hotel clearly had vacant roonmss since it was availabvle on hotel resaervation apps. At check-in I was told that I had to pay an extra 2000thb for a room as the hotel was close to fully booked, I reached for my phone to book online to get that upsale removed to get the price closer to what it was online. The breakfeast was an extra 700thb, that I happily paid. The room was small with a very simple bathroom with no bathtub and it was clearly not worth the 7xxxthb, especiually for a room with no ocean view. Service overall was poor, no minibar offering and a room that I could easily find at a fraction of this price. The pools and overall park are vwery nice eventho I had to ask 5 people to get a pool towel. The worst part was the breakfeast that was, in my opinion, not on-par with a 4 stars standing. The bread and various pastries were clearly several days old and overall service was poor, I went to another bih Rayong hotel the next day and the difference in service was night and day for a cheaper price to boot. That was my first and very probably last time staying at Novotel since I had better stays at 3 stars or less in Thailand.

Very happy

Customer review rating 5.0/5

Kasem Families - Confirmed reviews ALL

I cannot recall the last time my wife and I visited the beach together. I observe the joy in her eyes, which makes me very happy too. I would like to sincerely thank "Novotel Rayong Rim Pae Resort" for helping me fulfill this commitment.

Sound proofing issues

Customer review rating 1.5/5

Florian Families - Confirmed reviews ALL

We got upgraded to the suite (room 280) which we very appreciated. The room looks nice and renovated. BUT there is huge sound proofing issues due to engineering/structure problems. We could hear every time the neighbor on top of us go to the toilet or open the water tap. Also the AC is doing some strange noise. In short we had the worst quality of sleep in a long time

Good place to stay

Customer review rating 4.5/5

Veevie Solo - Confirmed reviews ALL

Really good bed. Renovated room with satisfied facilities. Quiet and spacious beach to chill out. One weak point is that all visitors need private transportation cause you cannot find any public vehicle on your way back to the city. The local Taxi will charge you around 800 - 1000 per trip.

Dear Ms.Veevie, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services; therefore your feedback is very important to us. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benz and ALl Staff from Novotel Rayong RimPae Resort

Good

Customer review rating 5.0/5

Chatchanan P. Business - Confirmed reviews ALL

Hotel was very nice , all the staff were great.

Dear Khun Chatchanan, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benz and All Staff from Novotel Rayong RimPae Resort

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Other web-users rate our hotel

  • 319 reviews 7.7/10 Location
  • 607 reviews 7.2/10 Room
  • 566 reviews 7.9/10 Service
  • 21 reviews 3.6/10 WiFi
  • 370 reviews 8.8/10 Beach
  • 294 reviews 7.6/10 Breakfast
  • 287 reviews 8/10 Cleanliness
  • 281 reviews 5.6/10 Comfort

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