IBIS BRUSSELS AIRPORT 3 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 789

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Opis

O hotelu

  • bar serving snacks and quality belgian beers

  • Private parking

  • W całym hotelu jest darmowe Wi-Fi

  • Hotel wyłącznie dla niepalących

  • Szybkie śniadanie

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Lokalizacja hotelu

IBIS BRUSSELS AIRPORT

Bessenveldstraat 17b
1831 DIEGEM
Belgia

Pozycja GPS:50.881647, 4.437962

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

IBIS KITCHEN RESTAURANT

Pro

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Ocena ALL  3.9/5  Liczba opinii: 789

Ocena TripAdvisor  3.5/5  Liczba opinii: 828

The rooms were really clean and the hotel was near the airport which was very convenient for me.

Ocena na stronie TripAdvisor 4.0/5

Wanderer33882997557 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

My travel companion and I needed a hotel to stay in for one night in Brussels. We looked up Ibis hotel and we drove there without making prior hooking and good enough, they he two rooms available for us. The rooms were clean and the receptionist was very welcoming. We love our stay there.

Dear Wander, Thank you very much for this positive review. We are delighted to hear that you found our rooms to be clean and appreciated the proximity of our hotel to the airport, which is indeed just a few minutes away, ensuring convenience for our guests with early flights or late arrivals. Your kind words about the warm welcome you received from our reception team are especially heartening. Our staff strives to provide a friendly and efficient service, and it's rewarding to know this has positively impacted your stay. All of the team very much hope that we will have the chance to see you again very soon. Kind regards, Karim Haraké, General Manager

Convenient Airport Hotel

Ocena na stronie TripAdvisor 5.0/5

Xuanyi 绚 Opinia zatwierdzona w TripAdvisor

We stayed at a Double Bed Room for 1 night (no breakfast) and find the hotel to be of the expected Ibis standard. Check-in was smooth and easy. Although the Receptionist charged me the wrong amount, the extra payment was promptly credited back to my credit card a few days later. There are plenty of spaces to park right outside the hotel, and the overnight parking charge of €12 is reasonable. We didn't eat at the restaurant, so we cannot comment of the quality of the food. We are very happy with our stay, and have no hesitation in recommending this hotel to others who need to stay near the Airport for convenience purposes.

Optymalna lokalizacja

Ocena klientów 5.0/5

Janusz K. Pobyt służbowy - Opinie potwierdzone ALL

Miła obsługa

if you have allergies, bring your own food

Ocena na stronie TripAdvisor 1.0/5

Cameron G Opinia zatwierdzona w TripAdvisor

So, if you have any allergies best avoid this hotel, they have no care for anyone with allergies. I am a celiac, on my first day we got there we were all informed the restaurant was on a small menu due to staff issues, so there was nothing at all for me on this small menu (I have come to expect this) what I didnt expect was to be totally ignored at breakfast. I took a sign that explained my allergies in the local dialect, I took 3 different cards to avoid any issues. I gave the sign to the receptionist who took me to the breakfast buffet and said there was nothing for me. Come the 2nd day, I did the same as the receptionist was different, he took the sign to the chef who informed him there was nothing they could make me. So at €120 a night for bed and breakfast, I couldn't have any breakfast, 3 nights I stayed and I didnt have a single item of food from the hotel. I asked to speak to a manager who obviously ignored me as she didn't want the hassle. When I got home I emailed the company who own ibis (it was a pain to find an email in the first place) they said it wasn't correct and would email the hotel to investigate the issue. After 2 days I get an email back from the manager of the hotel, the email said there was actually something I could eat bar the ham and cheese her receptionist stated. She also explained there was no cross contamination even though I was watching her staff contaminate all the food she claimed I could have. I emailed back and obviously she couldn't be bothered to reply. I tried to email the initial company who now ignored me and refuse to solve this issue. I have never experienced anything like this before, I had nothing to eat for breakfast and as we were on the spa f1 trip when we all got to the track again there was nothing for me so I ended up loosing alot of weight due to this. At €120 a night its ridiculous to think there was no breakfast for me, its even worse to think the hotel refused to dp anything about it. They have a sign above the buffet that had all the allergies on it but clearly this is just a facade as if you ask the staff they have no clue and just stand there going well you can't have any food, it's a shame. Please bare in mine this hotel is in the middle of an industrial estate and there are no other restaurants or takeaways nearby so if you can't eat at the hotel you have to travel to Brussels to get something. So the hotel its self. As stated the staff are all useless and have no care whatsoever The room was small, cold, dirty and unsuitable. There was no safe, the tv didn't work, the window wouldn't close properly, the room was always cold but they provided massive duvets to counter this. One night at 4am there was some kid in the hall having a shouting match with himself, this wouldn't have been the hotel's issue, but I was the first room on the ground floor next to reception, so when this guy was shouting and waking up the whole hotel, he was 5meter away from the receptionist who didn't do anything about this man. After waking me up and him not stopping for 5 min I finally had to get out of bed to tell him to shut up. About 30min later I got up and went past reception and he was stood having a chat to the receptionist so this is clearly a normal thing as the receptionist did nothing about this person. I wouldn't ever recommend this hotel, it was poor in every aspect and the staff were undertrained and useless. I cant comment on the breakfast as they refused to cater for me. The staff are rude, the location is rubbish, they charge to park overnight on top of hotel cost, the window in the room was broken and I didnt feel safe during my stay.

find a better hotel

Ocena na stronie TripAdvisor 3.0/5

DougPegg Opinia zatwierdzona w TripAdvisor

The beds are really good but that were it ends, No restaurant just bar food and rooms very dated need referb and the most miserable receptionist ever wont be staying again. the beds were very good though.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 321 Liczba opinii 6.5/10 Lokalizacja
  • 476 Liczba opinii 5/10 Pokój
  • 399 Liczba opinii 6.7/10 Obsługa
  • 27 Liczba opinii 5.9/10 Internet
  • 245 Liczba opinii 4.1/10 Komfort
  • 199 Liczba opinii 5.3/10 Czystość
  • 172 Liczba opinii 3.7/10 Dobra oferta cenowa
  • 153 Liczba opinii 6.8/10 Śniadanie

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