Novotel Brussels Airport 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 2 798

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Opis

O hotelu

  • 24hours Check-in , 24hours reception team available.

  • Darmowa sieć WIFI, dużo miejsca do pracy

  • Spacious and soundproof rooms with separated toilet from bathroom

  • W barze serwowane są belgijskie piwa i przekąski

  • 9 modułowych sal konferencyjnych

Nasze pokoje

Lokalizacja hotelu

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg
1831 BRUKSELA
Belgia

Pozycja GPS:50.8931, 4.4616

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

FOODSQUARE

Zapraszamy na drinka lub posiłek do naszego baru.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 2 798

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 872

Great stay with reasonable pricing!

Ocena na stronie TripAdvisor 4.0/5

Magda B Opinia zatwierdzona w TripAdvisor

We spent one night only at this hotel and it was very lovely. Room was clean and staff was friendly. Shuttle to and from the hotel was very convenient. We also dine at the restaurant (very pricey and big plate). I wished it was less food and less costly.

Great Day room choice near Brussels airport

Ocena na stronie TripAdvisor 4.0/5

deathracer Opinia zatwierdzona w TripAdvisor

I stayed @ Novotel Brussels airport for several hours after an overseas flight (DAY ROOM RATE). Parking was easy. Staff were very friendly. The room was clean Bed very comfortable Air Con was very good Best part of all for a day sleeper; the room was extremely sound proof. One feature I really liked, upon entry to the room, you enter into an small alcove, then there is a 2nd door into the actual room. i.e. with both doors closed, you have 2 doors in between the actual room and the hallway. So even though I was sleeping during the day, I did not hear any noise from house keeping. This is a very good choice for a Day Room and probably for a stop-over as well.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our parking facilities met your expectations and provided ease and convenience upon your arrival. Our team is thrilled to receive your commendation for their friendliness; guest satisfaction is our utmost priority. Knowing that the cleanliness and comfort of the room, particularly the bed, contributed positively to your rest is gratifying for us. Moreover, it is reassuring to know that the air conditioning in your room functioned to your satisfaction, ensuring a pleasant atmosphere during your stay. Your highlight of the room's soundproofing and the unique double-door alcove design is especially appreciated, as we strive to create a tranquil environment for our guests. It is our pleasure to learn that these features allowed you to enjoy a serene and undisturbed rest during the day. At Novotel Brussels Airport, we are committed to the continual improvement of our services and facilities, and feedback such as yours is instrumental in that process. We hope to welcome you back. All the best. Your Novotel Brussels Airport Team

Clean and comfortable

Ocena na stronie TripAdvisor 4.0/5

Quest39016300965 Friends getaway - Opinia zatwierdzona w TripAdvisor

The hotel was clean and the rooms were comfortable, a little noise from the aeroplanes but not enough to disturb us. We arrived as a large group who had called ahead to let them know we were a large group and to check if the restaurant would be available when we arrived, we were told it would be. We dropped our bags in room then went to get something to eat for the restaurant manager to turn us away telling us no we are full, and not letting people in to use the bar. The young man on reception was very helpful in trying to open the breakfast room for us but he wasn’t allowed to. Restaurant manager rude and arrogant rest of staff pleasant and helpful

Dear Guest, Thank you for taking the time to give your opinion about your stay. We're delighted to hear that you found our hotel clean and the rooms comfortable. Our efforts to maintain these standards are ongoing and a core part of our service. We sincerely apologize for the inconvenience you faced regarding the restaurant availability upon your arrival. While we strive to accommodate all our guests, especially large groups who have informed us of their arrival, it seems on this occasion we were unable to meet your expectations. Rest assured, we are looking into this matter to ensure it remains an isolated incident. It's heartening to know that our reception staff were helpful during your stay. We take pride in the service provided by our team and are glad this was evident to you. We look forward to seeing you again in the future. Best regards, Your Novotel Brussels Airport Team

Satisfactory though pricey

Ocena na stronie TripAdvisor 3.0/5

Gordon R Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Food was okay, although pricey what it is. Similar to the hotel in general. Rooms were clean, quiet and well furnished. We asked for 4am wake-up call. It didn’t happen through lack of staff communication. Otherwise fine and close to airport.

Dear Sir, We thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our rooms to be clean, quiet, and well-furnished, reflecting our commitment to providing comfortable accommodations. Additionally, our proximity to the airport is indeed one of the conveniences we are proud to offer our guests. We regret to hear about the missed wake-up call and appreciate you bringing this to our attention; please rest assured that we value effective communication within our team and strive to ensure all guest requests are met with utmost care. While we understand concerns regarding value for money, we're glad to provide a range of amenities, including diverse dining options and a 24-hour reception to enhance our guests' stay. We hope you will change your opinion in the future and choose to revisit us. Best wishes, Your Novotel Brussels Airport Team

Shocking service

Ocena na stronie TripAdvisor 1.0/5

Beverley D Opinia zatwierdzona w TripAdvisor

Arrived very late as a group. Check in was solo manned. Our room keys were allocated behind check in but reception adamant and rudely pointed out we had our keys until I pointed them out. Not a friendly arrival experience. Had the same hotel booked for a week later for another over night stay. After a long journey went for food at the small on-site restaurant. Service was bad beyond belief. We ordered food and the order did not go to the kitchen. A mistake. However the staff are very rude and with out apology said you want to cancel. Terrible .. pick another hotel.. avoid this one.

Dear Beverley, Thank you for taking the time to share your feedback. We're glad you chose our hotel for your stay and appreciate the comments on our location. While we strive to offer the highest level of service, we sincerely apologize if your experience did not meet expectations. Our team is committed to providing a warm and efficient welcome to all our guests, and we regret if you felt that was not reflected during your check-in. We understand the importance of a satisfying dining experience, and it's disappointing to hear that there was a lapse in service at our restaurant. Rest assured, we value your input as it helps us to improve. Please know that we offer a variety of dining options, and our staff is trained to provide courteous service, even during busy periods. We hope to have the opportunity to better serve you in the future. We hope to have the opportunity of welcoming you back for a more memorable stay. Kind regards, Your Novotel Brussels Airport Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 670 Liczba opinii 9/10 Lokalizacja
  • 1 737 Liczba opinii 7.3/10 Pokój
  • 1 920 Liczba opinii 8.1/10 Obsługa
  • 25 Liczba opinii 8.7/10 Internet
  • 755 Liczba opinii 6.4/10 Dobra oferta cenowa
  • 700 Liczba opinii 7.6/10 Czystość
  • 661 Liczba opinii 5.5/10 Jedzenie
  • 660 Liczba opinii 6.9/10 Śniadanie

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