Novotel Orléans St Jean de Braye 4성

고객 평점 (ALL 평가) 4.4/5 1,000 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Orléans St Jean de Braye - Image 1
Novotel Orléans St Jean de Braye - Image 2
Novotel Orléans St Jean de Braye - Image 3
Novotel Orléans St Jean de Braye - Image 4
145 Avenue de Verdun, 45800 SAINT JEAN DE BRAYE, France

호텔설명

호텔 추가 정보

  • Lina Restaurant

  • 8 minutes from the A10/A19 highways

  • Heated outdoor swimming pool with terrace

  • 250m² of renovated lounges

  • Free private car park

숙박

호텔 위치

Novotel Orléans St Jean de Braye

145 Avenue de Verdun
45800 SAINT JEAN DE BRAYE
France

GPS:47.922455, 1.988765

전화
팩스 +33 2 38 84 66 61

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LINA RESTAURANT

Come and discover our GourmetBar, where Italy takes center stage. Our chef offers home-cooked dishes as well as a selection of burgers. Simple and authentic cuisine in a relaxing and stylish setting.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,000 리뷰

TripAdvisor 평가  3.5/5  818 리뷰

Quitet, specious and even a pool!

트립어드바이저 평점 4.0/5

MaxMeij TripAdvisor 인증 리뷰

Great beds, specious rooms and easy to reach from the motorways. Keep in mind the location is on the east side of Orleans. Comfy beds, bath, shower, tea/coffee facilities, minibar with complementary spring water. Perfect beds. Even a pool in the garden. Though surround by a few roads, the site itself is quiet. We slept with open windows. Restaurant is conveniënt but seems a bit overprices. Though it is a bit furter from the nort soutn Motorways, we liked this site better than the Accor hotels in other Orleans suburbs such as Saran.

Dear Max, We are pleased to hear you enjoyed your stay with us and we are looking forward to welcoming you again soon. Warmest Regards

Terrible communication !

트립어드바이저 평점 1.0/5

nigel w TripAdvisor 인증 리뷰

I booked this hotel for my wife and I for 29th of April so we could attend a nearby car show . Unfortunately three days before my wife was admitted to hospital . The booking was non refundable , but given the circumstances , I thought a voucher for a future stay might be possible . On the Saturday morning I rang the hotel to inform them that we wouldn't be coming and a very helpful member of staff informed me a voucher /credit may be possible . I would have to speak to the general manager , but being a weekend and a public holiday on the Monday ... could we ring back Tuesday . We did this to be yold he was in a meeting . Could we ring back in two hours . We rang back in three . Still in a meeting (? ) We were asked our full details so he could ring us back . A week later .. absolutley nothing !. I've tried to message them but it takes you to the main company website . So I messaged them .... nothing ! Put a post on their facebook page ... nothing . Not the first time I've had a bad experience with Novotel . Six years ago I booked the one near Montlucon after a four hour drive to attend a big camping show. After returning to the hotel at 10pm on a Saturday night we were told the bar was shut .....due to lack of staff to man it (!!) I'm afraid that's it ... will never consider a Novotel again .. and I'm 148 Euros out of pocket !

Dear Mr. PLOD NIGEL, We thank you for your review. I'm sorry to hear that there was a health problem with your wife before your stay in our hotel, I hope everything is better now. I didn't receive any information regarding your issue, could you please send us an email to the GM adress : h1075-gm@accor.com. I think we can try to find an understanding because it is an exceptionnal reason. Looking forward to your mail. Best regards, Bernardo MENDES Front Office Manager

Inadequate Hotel and Service

트립어드바이저 평점 1.0/5

Nicola s TripAdvisor 인증 리뷰

No air conditioning as advertised. Apparently the whole hotel AC system has been set to warm and the man who deals with it has gone on holiday. No help offered by staff other than to turn the AC system off to regulate to itside which is currently 24 degrees. No fans. The rooms are boiling hot. Having to use cold towels to cool the dog and children and take cold showers due to prickly heat. Despite it being unbearable for us adults, we have 2 children and a dog with us. No one can sleep and the only way to ventilate the room is to open the main room door or windows which fully open with no restriction at waist height which are the full length of the room. Unsafe for children and adults and mosquitos are everywhere. The whole restaurant has been empty since we arrived at 12:30pm. Told there’s no availability due to an event. Still at 10pm there has not been a single person seated in the restaurant. Service very slow stand at the bar for a while before even being acknowledged. Report to be able to speak multiple languages yet English and Dutch is not possible. Very disappointed. The hotel is beautiful but staff and service let it down massively. Shower filthy with yellow/orange dirt. Mini bar in room is warm. My guess is the hotel is highly booked and wanting save money with AC, fridge and cooking. Don’t know why else the facilities should be so inadequate with no assistance from staff to rectify the problem.

Dear Mr. NICOLAS, We thank you for your review of your last stay. We are sorry to hear that it didn't work out like it should have, regarding the room's A/C that could have been changed to make you feel better. We had an event that day that needed the restaurant staff, so the dinning area for other guests was not available, but our bar was open until 00:00pm. We hope we can welcome you back in the near future and everything will be better ! Best regards, Bernardo MENDES Front Office Manager

Quite disappointed ! The quality of the Accor group is getting down

트립어드바이저 평점 3.0/5

A1613DHcyrilb TripAdvisor 인증 리뷰

I am a good client of the Accor group since many year, I had the Diamond card ! Last time we went in a Mercure in Rambouillet ; we shorten our stay. So this time I chose to go in a Novotel hopping we will not have the same problems It is not possible to sleep with opened windows, you could hear the trucks on the main road, if you have to go there you better try a room facing the swimming pool Breakfast is as disappointing too : over cooked croissant, fruit salad with preservatives (not cut on the premises), horrible scramble eggs Is that the French way ! it's a shame Before the croissant where always very very good Next time I am going to try another group

Mr. HCYRILB, We thank you for your comment regarding your last stay. We are sorry that breakfast didn't quite please you, despite the large choice that we have; with local pastries and other types of viennoiseries available. We hope you can come back, our friendly staff will be glad to serve you again ! Best regards, Bernardo MENDES Front Office Manager

Sweet dreams.

트립어드바이저 평점 5.0/5

Alshehabi 가족 - TripAdvisor 인증 리뷰

One of the best Novotel we stayed at. Slept one night on our way to Paris from Barcelona. Fantastic rooms. Nice staff. Typical Novotel breakfast. Gets full ticks. Value for money. Very close to Paris. Better than staying in Amboise. The design of the rooms is one of the nicest. We stayed in two rooms. Family of five.

We thank you for your comments and are delighted that your stay went well. We remain at your disposal for any new reservation among us. Happy 2023.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 198 리뷰 8.8/10 위치
  • 596 리뷰 7.1/10 객실
  • 499 리뷰 8.4/10 서비스
  • 7 리뷰 7.5/10 인터넷 가격
  • 280 리뷰 8.4/10 조식
  • 225 리뷰 5.8/10 청결도
  • 150 리뷰 9/10 수영장
  • 6 리뷰 5/10 Sustainability

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Saint Jean De Braye 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.