Mercure Hotel Hannover City 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 2.366 beoordelingen

Beste prijs
garantie
Mercure Hotel Hannover City - Image 1
Mercure Hotel Hannover City - Image 2
Mercure Hotel Hannover City - Image 3
Mercure Hotel Hannover City - Image 4
Willy Brandt-Allee 3, 30169 HANNOVER, Duitsland

Omschrijving

Extras van het hotel

  • Internationale duurzaamheidscertificaten GREENKEY en BREEAM

  • U hebt met onze BRITA-waterdispensers op elk moment toegang tot onbeperkt gratis water.

  • De historische "Marienburg ruimte" uit 1889 - het interieur is een geschenk van Queen Mary

  • 2022-2023 Nieuwe tapijten, meubels, verf en verlichting in kamers en gangen

  • Centrale, rustige en groene locatie bij Maschpark en gemeentehuis tussen Maschsee en stad

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169 HANNOVER
Duitsland

Gps:52.366829, 9.740032

Telefoon

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

RELAX - FOOD, DRINKS & YOU

ONTSPAN - Eten, drinken en u. Geniet van de ontspannen loungesfeer van ons restaurant: Black Angus burger, caesar salade of iets veganistisch? Je vindt wat je zoekt!

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  2.366 beoordelingen

Avis-klantbeoordeling 0.5/5

Vergauwen V. Gezinnen - ALL bevestigde berichten

Dear V., Thank you for taking the time to share your feedback regarding your stay in Hannover. We are sorry to learn that your experience did not meet your expectations, particularly regarding the interactions with our team, which you found unfriendly. Providing courteous and attentive service is important to us, and we take your comments seriously. We also regret that the breakfast selection, WiFi speed, and overall value for money did not meet your expectations. Your feedback helps us identify areas where improvements are needed and allows us to focus our efforts accordingly. At the same time, we appreciate your positive ratings for cleanliness and the check-out experience. Although these aspects were satisfactory, we understand that they were not enough to compensate for the disappointments you experienced during your stay. Thank you again for sharing your comments. We will review your feedback internally and hope to have the opportunity to provide you with a better experience in the future. Kind regards, Damian Hildebrandt

Avis-klantbeoordeling 4.5/5

Jan H. Vrienden - ALL bevestigde berichten

Dear Mr. H., thank you very much for your wonderful review and kind words. We’re very pleased that you enjoyed your stay with us and especially appreciated the friendliness of our team and our central location. Being close to the New City Hall, the Maschsee, and the subway does indeed make it easy to explore Hanover comfortably. We look forward to welcoming you back soon. Kind regards, Finja Brett (Event Coordinator)

Avis-klantbeoordeling 3.5/5

E.c. V. Gezinnen - ALL bevestigde berichten

Beste heer V., Hartelijk dank dat u de tijd heeft genomen om uw ervaringen van uw gezinsverblijf met ons te delen. We zijn blij te lezen dat u tevreden was over de netheid van ons hotel en de service van ons team. We nemen uw feedback over de capaciteit van de lift en de ruimte in de ontbijtzaal zeer serieus. Vanwege de historische structuur van ons gebouw zijn de architectonische mogelijkheden helaas beperkt, maar we begrijpen volkomen dat dit tijdens drukke momenten voor ongemak kan zorgen. We verontschuldigen ons voor het ongemak dat dit voor u en uw gezin heeft meegebracht. Als ALL Accor Classic lid waarderen wij uw loyaliteit enorm. We hopen u in de toekomst nogmaals te mogen verwelkomen om u een comfortabeler verblijf te bieden. Met vriendelijke groet, Damian Hildebrandt Assistant Front Office Manager Dear Mr. V., Thank you for taking the time to share your feedback following your recent family trip. We are pleased to know that you found our hotel clean and were satisfied with our team's service. We sincerely appreciate your constructive feedback regarding our single elevator for five floors and the space in the breakfast room. Due to the structural layout of our building, our architectural options are unfortunately limited, but we completely understand that this can lead to wait times and crowding during peak hours. Please accept our apologies for any inconvenience this caused you and your family. As a valued ALL Accor Classic member, your loyalty is highly important to us. We hope to welcome you back in the future for a more comfortable stay. Warm regards, Damian Hildebrandt Assistant Front Office Manager

Avis-klantbeoordeling 3.5/5

D.f. R. Gezinnen - ALL bevestigde berichten

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location and staff. We acknowledge your concerns regarding the bathroom layout and the building's design. Your comments will be taken into consideration for future improvements. Best regards, A.Koch Rooms Division Manager

Avis-klantbeoordeling 4.5/5

Manuel D. T. Stellen - ALL bevestigde berichten

Dear Guest, Thank you very much for your positive feedback. We are delighted to hear that you enjoyed your stay. We are especially pleased to read that we were able to assist you in retrieving your forgotten razor and that you were satisfied with our service. We greatly appreciate your praise for our friendly front desk team and will be happy to pass it on. We look forward to welcoming you again on your next trip to Hanover. Best regards, Chantal Klattenburg Project Manager

Andere internetgebruikers beoordelen ons hotel

  • 782 beoordelingen 8.6/10 Locatie
  • 970 beoordelingen 6.9/10 Kamer
  • 955 beoordelingen 8.9/10 Service
  • 15 beoordelingen 7.1/10 Wifi
  • 623 beoordelingen 8.3/10 Ontbijt
  • 465 beoordelingen 5.8/10 Comfort
  • 334 beoordelingen 8.2/10 Netheid
  • 170 beoordelingen 5.3/10 Voorzieningen

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