Customer review rating 4.3/5 9,861 reviews
ALLSAFE approved hotel
Free WiFi, work space, LCD TV, mini fridge, espresso maker (only in upgraded rooms)
Naturally lit indoor pool, gym, sauna
8 flexible rooms for events that work
Rideau Shopping Centre (including one of the only Nordstrom in Canada)
Across the street from the Shaw Centre , 2 blocks from the Byward Market, 10min to Parliament
Check-in from 15h00
Check out up to 12h00
Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV, laptop size safe, mini fridge, hair dryer, alarm clock, tea/coffee. Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, laptop safe, tea/coffee, fridge, & hair dryer.
Standard Room with 1 King Bed, 210 sqf - 19.5 sqm
Standard Room with 1 King Bed, 240 sqf - 22.3 sqm
Superior Room with 1 King Bed - Single Sofa bed on request and upon availability
Superior Room with 1 king Bed and 1 Pull-out Sofa - Up to 4 people
Superior Room with 2 Double Beds (Dimension: 53"x 80" / 135 x 200cm)
Number of meeting rooms: 8
Maximum size: 167 m²
Maximum capacity: 180 people
Maximum banquet capacity: 140 people
100% genuine reviews from our guestsFind out more
Excellent Locations, Nicely Renovated Room
Erika B. Couples - 14/09/2021 Confirmed reviews ALL
We had a great stay at the Novotel last weekend. We were offered a nicely renovated room with a good view, friendly hotel staff and location is walking distance to the market. We will absolutely stay here again!
Diane Families - 14/09/2021 Confirmed reviews ALL
Location was great, very clean, and the service was excellent. We would definitely stay there again!
great location, comfortable stay.
Patsy Families - 14/09/2021 Confirmed reviews ALL
I'm a longtime customer and have always enjoyed staying at this hotel.
Great hotel for weekend away
Bas Couples - 13/09/2021 Confirmed reviews ALL
Great hotel, very friendly staff. However, room was not serviced while we stayed 3 nights. That despite other Accor hotels I have stayed in, in the past months who do service guest rooms. When I called for new towels and coffee, housekeeping brought those item to my room within 5 minutes, which was great. I loved that the bar was open again, made the lobby lively. Amanities like the pool were open too, by appointment only, but the staff immidiately informed me which timeslots were available. All in all a great hotel to spend time when in Ottawa.
Jiteye Families - 13/09/2021 Confirmed reviews ALL
Asked for my room to cleaned and nobody did. Asked for clean towels and I was told to come get it from the lobby. Very poor service.
Our most recent 20 reviews
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