宜必思亚琛玛希尔特酒店 3 星

客户意见评级 (ALL 评级) 4.5/5 941 评论

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Friedland Strasse 6-8, 52064 亚琛, 德国

描述

酒店其他优惠

  • 酒店获得绿色环保标志和"安心悦界"认证

  • 酒店自有停车场

  • 完全无烟

  • 免费无线网络覆盖整个酒店

  • Sky Sports 酒吧

我们的客房

酒店位置

宜必思亚琛玛希尔特酒店

Friedland Strasse 6-8
52064 亚琛
德国

GPS:50.767747, 6.085763

电话
传真 +49 241 4788110

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

IBIS KITCHEN RESTAURANT

Indulge yourself at our ibis kitchen Restaurant, open daily from 6pm. Whether you enjoy international dishes or regional specialties, our restaurant offers a wide selection to satisfy virtually all culinary tastes.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  941 评论

TripAdvisor 评级  3.9/5  791 评论

Good location, comfortable room, very quiet

Tripadvisor 评级 5.0/5

RalphGMWilliams 经 TripAdvisor 认证的评论

I only stayed here for one night. It was a good location, ten minutes easy walk from the railway station. Very nice room, no noise, a good buffet breakfast. On a hot day I appreciated the water available in the reception.

Dear Mr. W, Thank you very much for your positive feedback. We are pleased to hear that you enjoyed the location of the hotel as well as our quiet room and the breakfast. We place great importance on providing our guests with a pleasant experience, and we greatly appreciate your compliments regarding the water at the reception. We hope to welcome you back with us soon. Best regards, Your Team ibis Aachen Marschiertor

Inefficient check-in, otherwise OK

Tripadvisor 评级 3.0/5

NautiusMaximus 经 TripAdvisor 认证的评论

I didn't get off to a great start at this hotel. They seemed to be having a problem with not one, but both of their card machines at reception, so it took ages to pay for my room. Eventually we managed by the receptionist doing a manual over-ride and getting me to sign for the transaction (nothing wrong with my card, it worked fine everywhere else before and after this hotel on my trip). But apart from that, I have no complaints. The room, as your would expect for a hotel in this price range, is not the greatest luxury, but it is clean, adequate, and everything works. Breakfast was similarly perfectly good for a hotel of this class. I stayed here to break a long train journey, and the location was good for that, only about a 5 minute walk from the station.

Dear NautiusMaximus, Thank you for taking the time to evaluate your stay at our hotel. We are sorry to hear that you encountered technical difficulties during check-in. We understand that a smooth arrival is important for the first impression, and we regret that the issues with our card devices led to delays. Your feedback is extremely valuable to us, and we will address it in our internal meetings to improve our processes. We are pleased to hear that you were satisfied with the cleanliness and amenities of your room, as well as with the breakfast. Our goal is to provide our guests with a pleasant and comfortable experience, and we are glad that we were able to achieve this in your case. Your positive remarks are a wonderful confirmation of our team's efforts. We are also delighted to hear that the location of the hotel was suitable for your travel plans. The proximity to the train station is a significant advantage for many of our guests, especially during longer journeys. We hope that you will visit us again in the future to gain an even better impression of our service. Thank you once again for your valuable feedback. Sincerely, Your Team ibis Aachen Marschiertor

Overpriced and issues

Tripadvisor 评级 2.0/5

CR2015BXL 经 TripAdvisor 认证的评论

Friendly and clean hotel. Very comfy beds. Pillows a bit hard. One towel was dirty and it took 20mins and 2 calls for someone to come to change it. Despite Gold status they wanted 4,50 Euro for a water bottle! Sweets in the reception area for free. Beautiful Christmas tree. Sights within walking distance. Train station 5mins away. But 169 Euro for one night (Saturday-Sunday) are too much for an Ibis and should include the breakfast. But the breakfast here costs 15 Euro extra per person.

Worst Ibis ever.

Tripadvisor 评级 2.0/5

JANETDENISE Couples - 经 TripAdvisor 认证的评论

The most unwelcoming unhelpful Ibis ever. Check in we were kept waiting. Then the room had faulty lighting. Just a miserable team. Room poky Cleaning adequate but no more than that. Rooms on 4th floor small. Aachen is a lovely city. Well worth a visit.

Dear Janet Denise, Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, Your ibis Aachen Marschiertor Team

Nice Place!

Tripadvisor 评级 4.0/5

jbd47 经 TripAdvisor 认证的评论

I was a bit worried about this, because my last Ibis hotel experience was a disaster - admittedly, twenty years ago. However, this was fine. Clean rooms, their own carpark, nice restaurant nearby, within walking distance of the city centre.

Dear jbd47, Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel and that we were able to exceed your expectations, especially after your previous experience with our brand. Your satisfaction is our best motivation. We hope to have the pleasure of welcoming you back in the future. With kind regards, Your staff ibis Aachen Marschiertor

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其他网络用户评价我们的酒店

  • 593 评论 9.3/10 位置
  • 619 评论 6.7/10 房间
  • 560 评论 8.8/10 服务
  • 12 评论 6.4/10 上网
  • 436 评论 8.9/10 早餐
  • 359 评论 5.1/10 舒适度
  • 253 评论 8.9/10 清洁度

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