ibis Aachen Marschiertor (Aix la Chapelle) 3성

고객 평점 (ALL 평가) 4.5/5 941 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
ibis Aachen Marschiertor (Aix la Chapelle) - Image 1
ibis Aachen Marschiertor (Aix la Chapelle) - Image 2
ibis Aachen Marschiertor (Aix la Chapelle) - Image 3
ibis Aachen Marschiertor (Aix la Chapelle) - Image 4
Friedland Strasse 6-8, 52064 AACHEN, 독일

호텔설명

호텔 추가 정보

  • Green Sign and ALL Safe certified hotel

  • Hotel's own car park

  • 100% non-smoking

  • Free WIFI throughout the hotel

  • Sky Sports bar

숙박

호텔 위치

ibis Aachen Marschiertor (Aix la Chapelle)

Friedland Strasse 6-8
52064 AACHEN
독일

GPS:50.767747, 6.085763

전화
팩스 +49 241 4788110

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

IBIS KITCHEN RESTAURANT

Indulge yourself at our ibis kitchen Restaurant, open daily from 6pm. Whether you enjoy international dishes or regional specialties, our restaurant offers a wide selection to satisfy virtually all culinary tastes.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  941 리뷰

TripAdvisor 평가  3.9/5  791 리뷰

Good location, comfortable room, very quiet

트립어드바이저 평점 5.0/5

RalphGMWilliams TripAdvisor 인증 리뷰

I only stayed here for one night. It was a good location, ten minutes easy walk from the railway station. Very nice room, no noise, a good buffet breakfast. On a hot day I appreciated the water available in the reception.

Dear Mr. W, Thank you very much for your positive feedback. We are pleased to hear that you enjoyed the location of the hotel as well as our quiet room and the breakfast. We place great importance on providing our guests with a pleasant experience, and we greatly appreciate your compliments regarding the water at the reception. We hope to welcome you back with us soon. Best regards, Your Team ibis Aachen Marschiertor

Inefficient check-in, otherwise OK

트립어드바이저 평점 3.0/5

NautiusMaximus TripAdvisor 인증 리뷰

I didn't get off to a great start at this hotel. They seemed to be having a problem with not one, but both of their card machines at reception, so it took ages to pay for my room. Eventually we managed by the receptionist doing a manual over-ride and getting me to sign for the transaction (nothing wrong with my card, it worked fine everywhere else before and after this hotel on my trip). But apart from that, I have no complaints. The room, as your would expect for a hotel in this price range, is not the greatest luxury, but it is clean, adequate, and everything works. Breakfast was similarly perfectly good for a hotel of this class. I stayed here to break a long train journey, and the location was good for that, only about a 5 minute walk from the station.

Dear NautiusMaximus, Thank you for taking the time to evaluate your stay at our hotel. We are sorry to hear that you encountered technical difficulties during check-in. We understand that a smooth arrival is important for the first impression, and we regret that the issues with our card devices led to delays. Your feedback is extremely valuable to us, and we will address it in our internal meetings to improve our processes. We are pleased to hear that you were satisfied with the cleanliness and amenities of your room, as well as with the breakfast. Our goal is to provide our guests with a pleasant and comfortable experience, and we are glad that we were able to achieve this in your case. Your positive remarks are a wonderful confirmation of our team's efforts. We are also delighted to hear that the location of the hotel was suitable for your travel plans. The proximity to the train station is a significant advantage for many of our guests, especially during longer journeys. We hope that you will visit us again in the future to gain an even better impression of our service. Thank you once again for your valuable feedback. Sincerely, Your Team ibis Aachen Marschiertor

Overpriced and issues

트립어드바이저 평점 2.0/5

CR2015BXL TripAdvisor 인증 리뷰

Friendly and clean hotel. Very comfy beds. Pillows a bit hard. One towel was dirty and it took 20mins and 2 calls for someone to come to change it. Despite Gold status they wanted 4,50 Euro for a water bottle! Sweets in the reception area for free. Beautiful Christmas tree. Sights within walking distance. Train station 5mins away. But 169 Euro for one night (Saturday-Sunday) are too much for an Ibis and should include the breakfast. But the breakfast here costs 15 Euro extra per person.

Worst Ibis ever.

트립어드바이저 평점 2.0/5

JANETDENISE Couples - TripAdvisor 인증 리뷰

The most unwelcoming unhelpful Ibis ever. Check in we were kept waiting. Then the room had faulty lighting. Just a miserable team. Room poky Cleaning adequate but no more than that. Rooms on 4th floor small. Aachen is a lovely city. Well worth a visit.

Dear Janet Denise, Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, Your ibis Aachen Marschiertor Team

Nice Place!

트립어드바이저 평점 4.0/5

jbd47 TripAdvisor 인증 리뷰

I was a bit worried about this, because my last Ibis hotel experience was a disaster - admittedly, twenty years ago. However, this was fine. Clean rooms, their own carpark, nice restaurant nearby, within walking distance of the city centre.

Dear jbd47, Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel and that we were able to exceed your expectations, especially after your previous experience with our brand. Your satisfaction is our best motivation. We hope to have the pleasure of welcoming you back in the future. With kind regards, Your staff ibis Aachen Marschiertor

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 593 리뷰 9.3/10 위치
  • 619 리뷰 6.7/10 객실
  • 560 리뷰 8.8/10 서비스
  • 12 리뷰 6.4/10 인터넷 가격
  • 436 리뷰 8.9/10 조식
  • 359 리뷰 5.1/10 안락함
  • 253 리뷰 8.9/10 청결도

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