イビスボルドーサントルメリアデック 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 3,017 件のレビュー

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イビスボルドーサントルメリアデック - Image 1
イビスボルドーサントルメリアデック - Image 2
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イビスボルドーサントルメリアデック - Image 4
35, Cours du Marechal Juin, 33000 ボルドー, フランス

説明

ホテルのその他の情報

  • 新しいデザイン、改装済みのスペース

  • 屋外有料駐車場公共交通機関に隣接

  • 市中心部の立地

  • バー、レストラン、屋上、24時間のケータリングサービス

  • モジュール式ラウンジとオフィス、コワーキングスペース、オフィスベッドルーム

当ホテルの客室

ホテル所在地

イビスボルドーサントルメリアデック

35, Cours du Marechal Juin
33000 ボルドー
フランス

GPS:44.836012, -0.5834

電話番号
ファックス +33 5 56 96 33 15

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Le Bistrot de Mériadeck

リラックスした心地よい雰囲気の「Bistrot le Mériadeck」でグルメ料理をご堪能ください。館内で季節のさまざまなグルメメニューをお召し上がりいただけます。ベッドルームや屋上、またはガロンヌ川のほとりでお楽しみください。どうぞ召し上がれ。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  3,017 件のレビュー

トリップアドバイザーの評価  3.5/5  2,733 件のレビュー

Wet floor in bedroom

トリップアドバイザーの評価 2.0/5

SteveAEdwards Couples - トリップアドバイザー認証口コミ

We have stayed many times at this hotel. Sadly, when we woke up on the last morning the carpet was soaking wet over most of the floor area. Because of this, we packed up and left the room early. The staff on reception, when we told them about this, simply said "we know about this" but we got NO apology. VERY disappointing.

Dear Guest, Thank you for your loyalty and for sharing your experience. We deeply regret the incident with the wet carpet and the way it was handled at reception. Please accept our sincerest apologies for the inconvenience caused and for the lack of appropriate acknowledgment from our team. This does not reflect the level of service we strive to provide. We are investigating the issue to ensure it is fully resolved and will remind our staff of the importance of addressing such matters with empathy and professionalism. We truly hope to have the opportunity to welcome you back and provide you with the high standards of service you deserve. Best regards, Clément, The reception team

Bring a travel kettle!

トリップアドバイザーの評価 3.0/5

Wendy H Friends getaway - トリップアドバイザー認証口コミ

Great location, clean but slightly dated room, but lacking in some basics like facilities to make a hot drink - no kettle & no hope of getting one from reception despite asking & being told they would resolve it. Bar staff were pleasant & helpful.

Good Afternoon, Thank you for your detailed feedback. We're glad you enjoyed the location, cleanliness, and the friendliness of our bar staff. We sincerely apologize for the inconvenience regarding the kettle. Please note that kettles are available in our superior rooms if you want to choose this type of room fo a next stay. We hope to have the pleasure of welcoming you back for an even better experience! Best regards, Clément, The reception team

One of The best hotels

トリップアドバイザーの評価 5.0/5

Aleena-Ray33 トリップアドバイザー認証口コミ

We stayed for 6 days, I was a little tensed after reading the last 2 reviews also asked them to kindly not give us room 1121 and more than 1 towel and a bug free room , it was clean done cleaning daily with reasonable breakfast and very friendly /helpful staff , I have no complaints , would highly recommend , the plus was the location right in front of the tram station

Thank you for your wonderful feedback! We're thrilled that you enjoyed your stay and that our team could meet your expectations, especially with cleanliness, breakfast, and service. It's great to know that our location and convenient tram access added to your experience. We truly appreciate your recommendation and hope to welcome you back soon for another excellent stay! Julien

BED BUGS

トリップアドバイザーの評価 1.0/5

Pioneer23530134122 トリップアドバイザー認証口コミ

***BED BUGS*** we stayed for 3 nights, the bed bugs bites all over from the first night. They changed our room, still bad bugs. Please avoid this garbage “hotel”. The staff is rude, no AC, the rooms are old , very dirty and on top we got bed bugs. We asked to talk to a manger they said come ask in the afternoon and that was all three days so we didn’t see a managers. They know they have a bed bugs and clean all these review from Google. Stay elsewhere…total disappointment

Sewer smelling room

トリップアドバイザーの評価 1.0/5

casualcommenter Couples - トリップアドバイザー認証口コミ

we have just returned from a 3 night stay st this hotel, we travelled for my birthday weekend to bordeaux, upon arrival all seemed OK, it was when we returned to the hotel after a day of sight seeing the issues started room 1121 smelt like a sewer, the smell was so bad it made my wife vomit multipe times, we asked at reception ti speak with a manager, however no managers work on Saturdays or Sundays according to "Leo and Pauolo" on reception who initially found our issues amusing with comments like " it's really not going to be that bad" I inveted Leo to see for himself and he refused, after 15mins of been told the hotel is full another room was offered, whilst this was acceptable the level of service was not! it took untill Monday 26th August at check out to finally speak to a manager who knew nothing of tje issues we had faced despite Leo "adding notes to our booking" 24hrs later and I'm still awaiting any form of update from this manger as promised, thus "hotel" Is run more like a hostel than a hotel owned by a global brand! this experience ruined both mine and my wife's experience. I wonder if the manager will honour their promise and make direct contact with me on the details I left on check out??

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 12 件のレビュー 9.2/10 インターネット
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  • 707 件のレビュー 6.5/10 清潔さ

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