ママ シェルター ボルドー 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,864 件のレビュー

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説明

ホテルのその他の情報

  • 繁華街での理想的な立地

  • 360度の景色を望むボルドーの屋上ビュー

  • カラフルなデザイン

  • さまざまなダイニングエリア:レストラン、テラス、屋上

  • 柔軟性のあるモジュール式のカンファレンスルーム

当ホテルの客室

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ホテル所在地

ママ シェルター ボルドー

19 Rue Poquelin Molière
33000 ボルドー
フランス

GPS:44.839901, -0.577184

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,864 件のレビュー

トリップアドバイザーの評価  4.2/5  1,657 件のレビュー

MS Bordeaux was a bad experience

トリップアドバイザーの評価 1.0/5

Eduardo R トリップアドバイザー認証口コミ

I made 3 different reservations for Mama. First one for 3 nights at MS Toulouse, then 2 nights a Bordeaux and finally 1 night again at MS Toulouse. The Toulouse part was excellent, however, at Bordeaux , I never got an e mail for the booking confirmation btw, I arrived to the front desk and the guy told me that my reservation was made for 11-13 of February not for 11-13 March that I obviously needed it. I asked to talk to the management staff and the front desk guy told me that nobody was available to talk to me and that my reservation was expired and charged, and that the hotel was fully booked to take me even if I was willing to pay for the reservation again. I am sorry but this was not ok. I made the 3 reservations, I got booking confirmation for the 2 reservations of Toulouse but nothing from the one in Bordeaux...strange, then how could it be that nobody from the management of the hotel was reachable? I paid 298 Eur for nothing and I could not confirm that what you told me that happened, it really happened...I am very disappointed, I stayed at MS LA first when I knew the brand in October 2024, then Toulouse, they are great experiences, but Bordeaux was extremely disappointing!

Central location but strange atmosphere

トリップアドバイザーの評価 3.0/5

anirishartist Couples - トリップアドバイザー認証口コミ

Central location, close to the tram and shopping area. Friendly reception staff. Nice contemporary room. However, stayed on the first floor and loud music late at night and early breakfast sounds kept us awake. Breakfast bar area was dark, more like a night club, found it hard to find breakfast items. The corridors were dimly, overall a strange atmosphere in the hotel. Probably wouldn’t recommend the hotel for a solo traveller or a family.

Great Location!

トリップアドバイザーの評価 5.0/5

JO W Couples - トリップアドバイザー認証口コミ

We enjoyed our 3 night stay. Great staff, well located hotel. Lovely breakfast. Huge Room with rooftop views. Only complaint was as it was cold the sunny/ warm side of rooftop bar was closed. Manager advised it was due to only one bar staff . It didn't make sense that everyone was forced to sit in the cold. Regardless which table we sat at, still the same amount of people. Maybe next Spring, reserve half of each side so options are available. This obviously wouldn't be an issue in Summer. Other than that it was a great hotel.

Hello JO W, quel bonheur de découvrir votre commentaire ❤️ Vous avez vécu l'expérience Mama telle que nous la souhaitons pour chacun de nos invités ! À très vite, MAMA LOVES YOU!

The usual

トリップアドバイザーの評価 3.0/5

Trueparisian トリップアドバイザー認証口コミ

Stayed there for 2 nights. The usual Mama Shelter hype of which I am not a big fan to say bluntly. Rooms are decent but the buidling feels like an office re-furbished into a hotel. There was no shampoo or conditioner and the soaps were really tiny. Breakfast was nice but the staff at the breakfast was really rude and unhelpful.

Just fine, but the vibe was a bit weird…

トリップアドバイザーの評価 3.0/5

George B トリップアドバイザー認証口コミ

Honestly, everything was fine, but this was the horniest hotel I have been in, which made for a weird vibe to be there with family. The room was fine, but this whole place, like quite a few places in Bordeaux it seems, felt like it was trying to hard to go viral on tiktok. I refer here to the unrequested plastic masks and writing in lipstick on the mirrors…. Nice looking breakfast though. Roof bar was closed for private event the night we were there.

Dear Georges, I am sincerely sorry to hear that you experienced an uncomfortable atmosphere during your stay. Even if the sexy vibe still present within our concepts, I would like to assure you that we place great importance on the comfort and satisfaction of our customers, especially those with families. We take note of your comments regarding the atmosphere of the hotel and will work to ensure that our facilities and decorations better reflect the ambiance desired by our guests. I am delighted to hear that you enjoyed the breakfast and I apologize for the exceptional closure of the rooftop bar due to a private event. We hope to have the opportunity to welcome you again in more pleasant circumstances in the future. Mama Still Loves You! Sacha, F&B Director

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 629 件のレビュー 9.1/10 ロケーション
  • 1,028 件のレビュー 6.6/10 客室
  • 1,125 件のレビュー 8.4/10 サービス
  • 521 件のレビュー 8.4/10 雰囲気
  • 336 件のレビュー 8.8/10 朝食
  • 282 件のレビュー 7.5/10 バー&飲料
  • 202 件のレビュー 7.2/10 清潔さ
  • 187 件のレビュー 4.1/10 お値打ち度

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