Novotel Lille Centre Grand-Place 4 yıldız
Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.139 görüş
116 rue de l'Hopital Militaire
CHR B CALMETTE 4 CANTONS: 1 RIHOUR
CHR B CALMETTE 4 CANTONS.: 1 REPUBLIQUE
FORT DE MONS: 2/1 LILLE FLANDRES
LILLE LESQUIN 11km / 6,84 mil mesafede
FLANDRES / EUROPE 1km / 0,62 mil mesafede
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.
Spacious, contemporary, perfectly modular design. The Novotel room is a true space to live in, meeting all your needs. Big screen TV with Bein, RMC Sports, Chinese, Japanese, German channels and much more Benefit from a fiber optic WIFI connection in every room to surf the web faster. When you choose an Executive Room, enjoy superior comfort: bathrobe, slippers, Nespresso coffee and free minibar.
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlarDaha fazla bilgi edinin
Avis müşterileri puanı 4.0/5
Anonim İş - ALL için doğrulanmış yorumlar
Evim gibi gayet rahat, personel güler yüzlü ve yardımcı
Sayın ALI U., Novotel Lille Centre Grand-Place ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Marie Ange SAGNIEZ Responsable Réception
Good stay but will not remain in memories
Tripadvisor puanı 4.0/5
477Inspire598854 TripAdvisor onaylı yorum
Very good location but standard Novotel with no surprise (neither good or bad). Good: location breakfast Bad: pillows are so uncomfortable. Sink partially plugged. Good for the value but not unforgettable.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ
Booked for March
Tripadvisor puanı 1.0/5
RedRob49 Solo travel - TripAdvisor onaylı yorum
Stay cancelled by hotel due to Covid19, kept my money and refused refund and won't tell me if/when will reopen. Communication from hotel and HQ customer services poor. Claimed there is no address in UK to send legal papers.
Newly renovated and spotlessly clean
Tripadvisor puanı 3.0/5
K1369QHrichardp TripAdvisor onaylı yorum
Great location in centre of Lille. Room newly renovated and spotlessly clean. Was very quiet with no noise from street or corridor. Second bed in room was a sofa bed but still very comfortable. Bar was really good for a late night drink before bed. Large public car park a couple of minutes away (parking - Nouveau Siècle). The only downside was breakfast. In hindsight we should have taken them up on the offer of room service breakfast. The buffet was run down well before end of service - e.g on Saturday bacon was gone by 9.50 and not restocked despite breakfast ending 10.30 and staff periodically looking at the empty dishes. Sunday we went earlier but was still a bit hit and miss. The various warnings placed around the hotel (including on the beds) advising you to go to breakfast super early were not conducive to a relaxed weekend away. Not critical - but takes the shine off an otherwise good hotel. In a 4* hotel I hope to have breakfast when I choose not when the hotel wants me to! Would happily stay in the hotel again but probably skip the breakfast.
Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie Ange Sagniez
Helpful and attentive staff
Tripadvisor puanı 5.0/5
twofrancophiles Couples - TripAdvisor onaylı yorum
Located approximately 10 minutes walk from the Grand Place and from the Vieux Lille district, the hotel offers comfortable accommodation. Meals in the hotel, are copious and good value for money: we had an excellent evening meal on Christmas Day! The staff at Reception and in the Restaurant are extremely welcoming, friendly, helpful and efficient. This was our third stay and we hope to return.
We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Ange SAGNIEZ
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