호텔 머큐어 파리 15 포르트 드 베르사유 4성

고객 평점 (ALL 평가) 4.5/5 579 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
호텔 머큐어 파리 15 포르트 드 베르사유 - Image 1
호텔 머큐어 파리 15 포르트 드 베르사유 - Image 2
호텔 머큐어 파리 15 포르트 드 베르사유 - Image 3
호텔 머큐어 파리 15 포르트 드 베르사유 - Image 4
6, rue Saint Lambert, 75015 파리, 프랑스

호텔설명

호텔 추가 정보

  • 가족을 위한 새단장한 객실

  • 파리 엑스포 포르트 드 베르사이유에서 도보 12분 거리

  • 컨벤션(M12) 및 부시코트(M8) 역에서 547야드 거리

  • 안전한 전용 주차장

  • 5개의 회의실 및 코워킹 공간

숙박

호텔 위치

호텔 머큐어 파리 15 포르트 드 베르사유

6, rue Saint Lambert
75015 파리
프랑스

GPS:48.838385, 2.290459

전화
팩스 +33 1 45 54 10 43

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LE XV

쾌적하고 밝은 분위기의 Le XV 바는 WIFI를 갖추고 있어 비즈니스 미팅이나 친구들과의 아페리티프에 이상적입니다. 함께 즐거운 시간을 보내거나 아늑한 분위기에서 휴식을 취하세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  579 리뷰

TripAdvisor 평가  4.0/5  640 리뷰

A bitter experience

트립어드바이저 평점 1.0/5

Relax11801605261 TripAdvisor 인증 리뷰

A hotel completely lacking empathy and humanity – a bitter experience We had a reservation at this hotel for a long-awaited vacation, but unfortunately, just one week before our departure, we received a medical diagnosis that made it absolutely impossible for us to travel. In these extremely difficult circumstances, we contacted the hotel and explained the situation, even providing medical documents that justified our inability to make the trip. We repeatedly requested to cancel the reservation and receive a refund – either full or partial, with a reasonable penalty. I should mention that Booking supported our request and confirmed that the hotel would not have to pay any commission if the refund was granted. We did everything humanly possible, explaining that the funds were urgently needed for expensive medical treatments. However, the hotel refused any form of cooperation. Not only did they show no understanding, but they also completely disregarded any sign of empathy. It became clear that they care nothing about people, only about profit. It is especially frustrating knowing we informed them in advance and they most likely rebooked the room – meaning they essentially got paid twice for the same service. I strongly encourage anyone planning to visit Paris to think twice before booking this hotel. You won’t be treated as a guest, but as a source of income, regardless of your circumstances or suffering. A hotel that ignores the fundamental values of hospitality and humanity does not deserve your money – and certainly not your trust.

Dear Relax11801605261, Thank you for sharing your feedback regarding your recent experience with us. We are truly sorry to hear about the circumstances that prevented you from traveling and understand how challenging this situation must have been for you. Unfortunately we couldn’t respond favorable at your requested of free cancelation of your booking - reserved on the travel agency website with prepaid rate. We encourage our guests to review our cancellation terms at the time of booking, which are outlined to ensure transparency. Our cancellation policy is designed to balance the needs of our guests with operational requirements, and we understand that unexpected events can arise. While we regret any frustration this may have caused, we must adhere to these policies consistently. We appreciate your understanding that our procedures are in place to ensure fairness across all reservations. Due to operational reasons, contrary to what you may think, 3 days before arrival is not enough time to inform us about the cancellation of a reservation that is non-refundable and non-changeable. At the same time, we did not appreciate your threatening to leave us a bad review if we did not accept the free cancellation - and that's exactly what happened. We sincerely wish you all the best in this difficult time. Kind Regards, Monika - Front Office Shift Leader Mercure P15 Porte de Versailles

Everything good except the lift is not working

트립어드바이저 평점 4.0/5

artsalgoa TripAdvisor 인증 리뷰

The hotel is prominently located in a quiet semi residential area. Room and washroom is clean. Breakfast is very good and quiet a spread. Only think missing is the lift is not working....We had to lift and carry our suitcases through the staircase. Otherwise no complaints...

Dear Artsalgoa, Thank you for taking the time to share your feedback. We are glad that you like our localisation, our room and our breakfast. We sincerely apologize that your stay with us was disrupted by our elevator issue. We did our best to quickly get the elevator back up and running. Unfortunately, it took our maintenance department several days to resolve the issue. We assure you that the problem has been resolved and a complete elevator diagnosis has been performed. We are truly sorry for the inconvenience. We hope to welcome you back to our hotel very soon! Kind Regards, Monika - Front Office Shift Leader Mercure P15 Porte de Versailles

청결한 호텔

고객 평점 3.5/5

익명 커플 - 전체(All) 통지 확인

청결도 면에서 가장 만족스러운 호텔이었습니다. 다만, 일부 제공되는 서비스에서 실망한 경험이 있어 높은 점수를 줄 수 없었습니다. 저의 파리 여행 일정에 변동이 생겨서, 먼저 예약된 건 외에 추가로 1박 별도 예약이 잡혀 있었는데, 이 과정에서 매끄럽지 못한 서비스를 받게 되었습니다.

Good morning, Thank you for taking the time to tell us about your experience at the Mercure P15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Monika - Front Office Shift Leader Mercure P15 Porte de Versailles

Great experience overall

트립어드바이저 평점 5.0/5

Shreyas A B TripAdvisor 인증 리뷰

Very helpfull staff , spacious rooms and great breakfast. Shout out to Ms Violeine and Ms Monika who were great at their work , also the 2 people that manage the restaurant . Liked the location as well, close to 2 metro lines and easy way to eifel tower

Dear Shreyasab, We would like to thank you for your comment regarding your stay in our hotel. We are happy that you like your hotel and our staff. We hope to welcome you very soon. Kind Regards,

good experience

트립어드바이저 평점 5.0/5

john c TripAdvisor 인증 리뷰

I stayed with my wife at Mercure Paris 15 Port de Versailles on the weekend of the Ireland v South Africa game in the Rugby World Cup. Unfortunately I forgot my suit on leaving. Upon contacting the hotel they could not have been more helpful in having my suit posted home. A beautiful hotel with fantastic staff that make our break even more memorable best wishes John

Dear John we are glad you had a memorable stay with us see you next time in Paris best regards

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 209 리뷰 8.7/10 위치
  • 342 리뷰 6.3/10 객실
  • 363 리뷰 8.8/10 서비스
  • 10 리뷰 4.5/10 인터넷 가격
  • 145 리뷰 7.3/10 조식
  • 143 리뷰 7.3/10 청결도
  • 58 리뷰 5.6/10 레스토랑
  • 42 리뷰 4.4/10 가격 대비 가치

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파리 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.