노보텔 파리 보지라르 몽파르나스 호텔 4성

Dear family C., We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. I am glad to read you globally liked your stay in our hotel and specially location of the hotel and the cleanliness of your room 438. Be sure i will share your comment tomorrow morning with our team ! Our hotel is specialized in welcoming families and we are enjoyed to notice that yours liked to be here. You are satisfied by your stay and we are very pleased about that! However, even if excellence is impossible to reach, we try get as close as possible of it and therefore if you have any criticism about a service which could be improved, please do not hesitate sending me it. Indeed, we always try to improve our skills to satisfy our guests. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris. Feel free to send me a mail, if i have availability, i will upgrade you ! Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Dear Kijoo J., We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. I am glad to read you globally liked your stay in our hotel. Our hotel is specialized in welcoming families and we are enjoyed to notice that yours liked to be here. We strive to continuously improve the quality of our services and i am glad to realize we are on the right path. About the heat in your room i am sorry if the situation was not comfortable for you. In spite of it i hope you could well slept. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris. Feel free to send me a mail, if i have availability, i will upgrade you ! Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Dear HanShin C., We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. I am glad to read thanks to your comment that you globally liked your stay in our hotel. Our hotel is specialized in welcoming families and i am glad to notice that yours liked to be here. We upgraded you in an executive room for free and we really hope you liked this offer. We strive to continuously improve the quality of our services and i am glad to realize we are on the right path. However, I notice a lower rating about the breakfast. I am sorry if you have not experienced. Could you please tell me what you disliked about this service? The quality of products? The comfort of the breakfast room? A lack of products? I would send your feedback to Pierre, our food and beverage manager and she could find solutions. However, i also take into account your medium rating about your room 347. Be sure the whole staff, including Nadège, housekeeper, and Jean Michel, technical manager, do their best to maintain our aged rooms. For your information, the hotel will be completely refurbished from june 2019 ! Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Dear H. Sangyong, We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. It is always a pleasure to receive positive feedback, specially form loyal guests to our group, like you, who own the loyalty card LeClubAccorHotels silver status. I am glad to read you liked your stay in our hotel and specially the comfort of your room 201. We strive to continuously improve the quality of our services and i am glad to realize we are on the right path. I notice that you have not liked the courtesy of our team and i am really sorry about it. Indeed, our priority is to welcome each guest perfectly and i apologize if you have not felt it. Could you please tell me more details about it to know what you disliked, or what you would have liked, to know how to improve our quality of service. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris to better serve you again, Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Dear P. Kyoungjin, I am really but i do not speak Korean and therefore i will answer in English. We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. I am glad to read you liked your stay in our hotel and specially the kindness of our staff during your whole stay. Our hotel is specialized in welcoming families and i am pleased to read your family liked our hotel ! However i notice your comment about the breakfast. Please could you give me more details about what you disliked about the breakfast. Is it the breakfast room? The variety of products? The quality? I will send your details to Alison, our food and beverage manager and that will be useful for us to improve our quality. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Dear Park I., We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. I am glad to read you liked your stay in our hotel and specially the kindness of our staff. Our hotel is specialized in welcoming families and i am glad that yours like our hotel ! Be sure i take into account your remark regarding the frontage of the hotel. For your information, the hotel will be completely refurbished from november 2018 ! Moreover, i am really sorry if the quality of the breakfast has not met your expectations. Could you please tell me more details about it? Indeed that would be very helpful for Alison, food and beverage manager, to improve the quality of this service. Thank you again for sharing your experience and as you say, i hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Dear Eunyeong C., We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. It is always a pleasure to receive positive feedback, specially form loyal guests to our group, like you, who own the loyalty card LeClubAccorHotels, classic status. I am glad to read you globally liked your stay ! About your comment regarding the water pressure in the bath, i just sent it to Mathieu, the technical manager. I am really sorry for the inconvenience and it will be fixed as soon as possible. Thanks for the feedback and i express you my apologies. Morever, i notice that you gave us the rating of 6/10 about the value for money. we always try to improve our skills to satisfy our guests so feel free to send me any criticism to tell me what could be enhanced to make your stay perfect ! Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Feel Welcome, Antoine Responsable Hébergement

K. Jung Woo님께, Novotel Paris Vaugirard Montparnasse 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다.