Pullman Miami Airport 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 1.804 görüş

En iyi fiyat
garantisi
Pullman Miami Airport - Image 1
Pullman Miami Airport - Image 2
Pullman Miami Airport - Image 3
Pullman Miami Airport - Image 4
5800 Waterford District Drive, 33126 Miami, Amerika Birleşik Devletleri

Açıklama

Otel ekstraları

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
Amerika Birleşik Devletleri

GPS:25.7819722, -80.291622

Telefon
Faks +1 305-262-9049

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  1.804 görüş

TripAdvisor Derecesi  3.9/5  5.059 görüş

A mixed bag

Tripadvisor puanı 3.0/5

PaulandRachel1 TripAdvisor onaylı yorum

Located about 10 mins from airport. They have a free shuttle that runs every 30 mins. I ended up here due to a delayed flight. Got to the hotel around 10pm. Very limited food and drink options available, nothing in hotel and needed up at Chipotle 5 min walk) 10 mins before closing. Hotel lobby is modern and fresh, room is very old fashioned and a bit run down. I’m certain there are better hotels to choose from.

Thank you for taking the time to leave a review. We're glad you decided to stay with us even for a short time. While we regret you didn't have the stay you expected, we're delighted there were some positives. Your feedback is appreciated, and we hope to welcome you back soon!

Disappointed.

Tripadvisor puanı 2.0/5

Venan86 TripAdvisor onaylı yorum

I was really looking forward to my stay at this hotel, as I had heard great things about the Pullman brand. Unfortunately, my experience was far from satisfactory. The check-in process was smooth, and the hotel’s general areas are very attractive, especially with the beautiful lake view. However, the issues began once we got to our room. When it came time to shower, we discovered that the bathroom was clogged. The bathtub took about 45 minutes to drain, which was extremely inconvenient since there were four of us sharing the room. After the first person showered, my mum attempted to take a bath once the water finally drained, but the tap came off. Because the water was draining so slowly, we panicked that the tub would overflow. I went to the front desk to report the issue, as we were unable to call from the room, only to be told that their system was down and the engineering team had already left for the day. This was very disappointing, as I would expect a hotel to have staff available 24/7 to handle emergencies like this. We were thankfully able to fix the tap ourselves, and a front desk staff member (whose name I did not get) told us someone would come the next morning to check it. However, we checked out at 1:00 p.m., and no one ever came. Another major issue was that the air conditioning in the room was not working, making the room uncomfortably hot. We reported this to the front desk again, but the staff member on duty suggested we “check out” if we wanted to. This was already after midnight, and three out of the four of us were already showered and in bed, so this suggestion was not helpful or realistic. Additionally, the beds were very uncomfortable. For a four-star hotel, I was expecting much better. Overall, I was very disappointed with my stay. I am giving a two-star review only because the lobby area was very nice; otherwise, this experience would have deserved just one star.

Thank you for taking the time to share such a detailed account of your stay. We’re truly sorry for the frustration and discomfort you experienced, especially given the expectations you had. While we’re glad our efficient check-in process and beautiful lake views made a positive first impression, it’s clear that the condition of our accommodations and the response you received afterward fell well short of what you should have experienced. Issues like this are unacceptable, and we understand how stressful and disappointing this must have been. Your feedback has been noted and will be shared with our leadership team so that these matters can be reviewed and addressed. We sincerely regret that your stay did not reflect the quality and reliability you expected; however, we hope you will return, allowing us another chance to surpass all your expectations.

Frustrating Experience with Hotel Customer Service

Tripadvisor puanı 2.0/5

Fabiana C TripAdvisor onaylı yorum

I have been other times in this hotel, but this time I really have had bad experiences. I purchased additional materials to use during my stay, I have proof of delivery from UPS, but staff from hotel said they did not receive it. I repeatedly requested formal confirmation of non-delivery—a document required to start the cancellation process—but the hotel failed to provide any official response or acknowledgment. I also encountered difficulties requesting a reimbursement for expenses, as the hotel simply did not send the invoice I needed. They have requested to send by email, but I have never received. Without this documentation, it became impossible to seek in the company I work for. The most frustrating aspect of my experience was being completely ignored by hotel employees. Despite numerous attempts, I could not reach any staff member or receive any kind of message or explanation about the reported issues. This total absence of communication made resolving matters impossible and left me feeling neglected.

Thank you for taking the time to share your feedback. We sincerely apologize for the issue you faced during your stay with us. This was not acceptable, and we understand your frustration. Please know that we will investigate your comments with our team to see what may have happened. Regarding the requested documentation, we will review this with our team and work on getting this issue resolved promptly. We truly appreciate you bringing this to our attention, and we hope to regain your confidence in us.

Perfect after a 6-day cruise

Tripadvisor puanı 5.0/5

kokopopztasi TripAdvisor onaylı yorum

One thing I like to mention, not sure if it was just our Room 807 the water pressure in the shower was not good, besides this everything else was superb Service, check in, staff, thank you Pullman Airport Hotel 5/5

Thank you for taking the time to share your experience! We’re glad to hear you enjoyed the service, check-in, and our team. We appreciate you letting us know about the water pressure and hope it didn’t take away from an otherwise superb stay at Pullman Miami Airport Hotel.

The Pullman. A great guest experience.

Tripadvisor puanı 5.0/5

539allena TripAdvisor onaylı yorum

The Pullman is always our go to in Miami. Elegant and comfortable, with spacious suites and a beautiful pool area that has a gorgeous sunset view, after our first visit became our favorite. The food from the bar restaurant is very good,and the breakfast buffet in the main dining room is unequal. Affordably priced,would recommend this hotel to anyone wanting to stay for an overnight or a longer stay. They also provide airport transportation and there is a shuttle service that can be booked for a transport to the cruiseport.

Dear Allen, Thank you for taking the time to review your recent stay. Hearing that Pullman Miami Airport Hotel has become your preferred destination in Miami means a lot to us! From the warm glow of the sunset by our pool to the inviting flavors from our restaurant and breakfast buffet, we’re happy those moments stood out during your visits. Your loyalty and kind recommendation are greatly appreciated, and we look forward to creating more memorable stays every time you return.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.291 görüş 8.3/10 Konum
  • 2.167 görüş 4.8/10 Oda
  • 1.875 görüş 7.2/10 Hizmet
  • 44 görüş 5.3/10 Wifi
  • 956 görüş 4.3/10 Konfor
  • 921 görüş 4.1/10 Hijyen
  • 696 görüş 4.2/10 Otel Ambiyansı
  • 604 görüş 5.6/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Miami şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.