Novotel Париж Ле-Аль 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 5 636

Novotel Париж Ле-Аль - Image 1
Novotel Париж Ле-Аль - Image 2
Novotel Париж Ле-Аль - Image 3
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Описание

Особенности отеля

  • В самом центре Парижа, недалеко от Лувра, Нотр-Дама и универмага La Samaritaine.

  • Частный сад: утопающая в зелени зона для коктейлей или чаепития.

  • В 1 минуте ходьбы от станции Châtelet (поезда RER A, B, D и линии метро 1, 4, 7, 14)

  • Наши сотрудники помогут вам пройти ПЦР-тест.

  • Atelier H — уникальное пространство для проведения встреч, показов и фотосессий.

Наши номера

Расположение отеля

Novotel Париж Ле-Аль

8 Place Marguerite de Navarre
75001 ПАРИЖ
Франция

GPS:48.86053, 2.346531

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Le Jardin Privé

В ресторане Le Jardin Privé в шаговой доступности от улицы Риволи, Лувра и ТЦ La Samaritaine вы можете попробовать роскошные современные блюда от шеф-повара Джонатана Брандуи.

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Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 5 636

Рейтинг TripAdvisor  4.5/5  Отзывов: 7 169

Сертификат качества 2023

Mixed review

Примечание: Tripadvisor 3.0/5

Alexis M Реальные отзывы TripAdvisor

I have a mixed review. We reserved a conference room for a Company board meeting. Coordination ahead of time went smoothly and the walkthrough went well. Our issues began on the day of the meeting: 1. Their hours of operation are 8am -5pm CET. The hotel knew our meeting started at 8am and agreed to accommodate us. The coordinator initially agreed to have the team set up 30-mins beforehand the start of the meeting to ensure tech was working properly. On the day of, the coordinator was very upset that we were setting up before their "doors opened" at 8am. This caused a lot of frustration between me and our board members; 2. Their TV screen stopped working mid-meeting. The coordinator called the hotel staff and IT support to help fix it, and could not. We improvised thereafter. Ultimately, the experience leading up to the event and after the event was fine. We had a few mishaps during. Other than that, the hotel is very nice, the food was very good, but I'll think twice about scheduling another meeting here.

Dear Alexis M, Thank you for taking the time to share your feedback. We are pleased to hear that the coordination prior to the event went smoothly and that you appreciated our hotel, especially the food and overall experience. However, we sincerely regret the inconveniences you faced on the day of your meeting. Regarding the early setup, we did indeed mention that an early opening of our gates could be possible to accommodate your needs. However, since we did not receive any confirmation from your end to finalize this arrangement, we were unable to organize the necessary preparations in advance. We understand how this caused frustration, and we apologize for any confusion it may have caused. As we don't want our guests to leave with a negative impression, I will contact you directly by e-mail to discuss about your experience, such as the TV connector issue or the overall experience We highly value your feedback and will use it to ensure a smoother experience for future events. We hope to have the opportunity to welcome you back and offer a seamless meeting experience. Warm regards, Virginie Boilet Deputy Sales Director

Great location

Примечание: Tripadvisor 5.0/5

FizzChick Friends getaway - Реальные отзывы TripAdvisor

Just spent three days at this hotel, while on a trip to Paris. Terrific location, opposite a metro station. Friendly staff and very comfortable room. Within walking distance are bars and restaurants and cafes for breakfast. Would happily stay here again.

Dear FizzChick, Thank you for your lovely review! We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and the warm hospitality of our staff. Being close to the metro and within walking distance to local cafes and restaurants certainly makes exploring Paris easier, and we’re glad you appreciated that. We’re thrilled to know you would stay with us again, and we look forward to welcoming you back on your next visit to Paris. Warm regards, Fabrice Benier, Guest relations manager

Great location

Примечание: Tripadvisor 5.0/5

Rio C Семьи - Реальные отзывы TripAdvisor

This hotel is in an awesome central location, lots of food and shopping nearby. Walking distance to a lot of the attractions. Had a great experience, lovely customer service, clean and good size rooms, glad we stayed here and would stay again!

Dear Rio, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our central location and that you had a great experience with our customer service, as well as the cleanliness and size of our rooms. It’s fantastic to know that our proximity to attractions, food, and shopping added to the convenience of your stay. We’re glad you chose us and even happier to hear you’d stay with us again! We can’t wait to welcome you back on your next visit to Paris. Warm regards, Fabrice Benier, Guest relations manager

Experience at the hotel

Примечание: Tripadvisor 5.0/5

Quest774616 Реальные отзывы TripAdvisor

This is a beautiful hotel based in great area near cafes and restaurants. The staff are really friendly always smiling and they will look after you. The rooms are really clean very comfortable beds I’ve ever slept in. It’s a big hotel. The Wi-Fi is good reception even when you go outside the hotel outside the hotel there are fountain and some restaurants there. The hotel is 40 minutes walk if you want to go to the Eiffel Tower.

Dear Guest, Thank you for your lovely feedback! We are delighted to hear that you enjoyed your stay at our hotel and appreciated our prime location near cafes and restaurants. It’s wonderful to know that our friendly staff made you feel welcome and that you found our rooms clean and comfortable. We’re also glad that you had a positive experience with our Wi-Fi and enjoyed the surrounding area, including the nearby fountains and eateries. The 40-minute walk to the Eiffel Tower is indeed a great way to explore Paris! We hope to have the pleasure of welcoming you back on your next visit. Warm regards, Fabrice Benier, Guest relations manager

A review of two parts!

Примечание: Tripadvisor 3.0/5

alec w Реальные отзывы TripAdvisor

Great location, very helpful staff, and all forgiven when gave me a 5pm checkout, due to a late flight, at no cost. Thanks so much! it made a big difference to us and our long flight home Hotel Breakfast functional, needs a good review, with little style. On arrival found Hotel in state of repair/changes, dark curtains everywhere, no natural light temporary entrance, limited dining options with no ambience, Gym closed, Hotel next door Gym alternative, but a 70-metre walk, hard to actually get into, and too small and busy when we did our daily visit. A Homeless person camped in the front temporary entrance, making huge and regular roaring noises throughout the night, reduced sleeping hours. No prior warning of all this work, we would have gone elsewhere if had been advised. Allocated Rooms were good, but executive room phone would not work, neither did replacement, (wiring issue), this was important for my wife (senior yrs.) Coffee machine would not work, had to be replaced. A long (hours) of different people trying their best to help, but little awareness of how to actually do that. I counted 11 Hotel staff visiting the room during the 4-day period We had come from the other side of the world for 4 nights, expecting a light and modern Novatel hotel, timing most unfortunate, and not a word from hotel re refurbishment issues prior to arrival. This contrasted with Hilton Central Double Tree Amsterdam, similar changes but not as significant as those of Novatel, who contacted me in advance, offering various discount options plus other adds on. Wonderful customer service. Not a disaster, but the edge was not there, reality well below expectations!

Dear Alec, Thank you for taking the time to share your thoughts following your recent stay in our establishment. It is true that we have recently started refurbishment work in our lobby, however this does not affect the comfort in the rooms, but we understand that it has detracted from your experience. The satisfaction of our guests is our priority and in order to discuss your experience in more detail I have taken the liberty of contacting you directly by e-mail and I would be happy to talk with you. We hope that despite this mixed experience we will be able to welcome you again, for your next visit to Paris. Kind regards, Fabrice Benier, Guest relation manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 3 184 Отзывов 9.7/10 Расположение
  • 2 566 Отзывов 7.7/10 Номер
  • 3 364 Отзывов 9.3/10 Сервис
  • 28 Отзывов 7.9/10 Интернет
  • 1 450 Отзывов 8.1/10 Завтрак
  • 1 095 Отзывов 8.1/10 Чистота

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