Overall this is a terrific hotel! Fantastic location, great room, superb breakfast buffet, attentive and friendly staff! It was a perfect experience. We will definitely stay here again next time we are in Paris.

We are a family of 5 and stayed for 4 nights. The rooms were very clean, modern, and very spacious, to what you expect in this location. The location is fanstastic! on the metro, with many restaurants and caffee near it. The staff was very generous and helpful.

This is one of the best hotels in Paris. The facilities are excellent but this topped by the staff who were totally supportive and extreme helpful throughout. Lada on the reception was extremely helpful but so were all the staff.

This is my 3rd time staying with Novotel Les Halles. It is an excellent location and staff are always friendly and welcoming at the hotel. Unfortunately reservation staff isn't very good at keeping a Royal customer coming back. I stayed a total of 26 nights between Sep 2020 to Sep 2021. This trip I booked 6 nights and requested a room upgrade before arriving and my request wasn't acknowledged at first and then one of the my least favorite staff at reservation (who is good with empty promises) said she will make note of the request but upon checking in, no room upgrade offer at all. I wrote a complaint about this particular staff and the manager responded and offer me an upgrade after I checked in and unpacked! Of course I did not bother responding. I was happy to see some familiar staff and faces at the hotel but honestly very disappointed to get a room on the second level and it was nosy above my room. The lack of concern, for a loyal customer who has been staying with this hotel for 26 nights with a year, made me not want to return to this hotel the next I am in Paris. It's too bad, some staff are wonderful at the hotel but the reservation is awful when it comes to taking note of who's a returning customer and who is not!

Nice rooms: size and cleaniless.Superb location: close to metro/RER & nearby mall, shops and restaurants. Helpful and nice staff. Good food (love breakfast and dinner). Helpful staff. Value for money.