ibis Lyon Gerland Musée des Confluences 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.350 görüş

En iyi fiyat
garantisi
ibis Lyon Gerland Musée des Confluences - Image 1
ibis Lyon Gerland Musée des Confluences - Image 2
ibis Lyon Gerland Musée des Confluences - Image 3
ibis Lyon Gerland Musée des Confluences - Image 4
68 Avenue Leclerc, Les Berges du Rhone, 69007 LYON, Fransa

Açıklama

Otel ekstraları

  • Bureau Véritas onaylı ALLSAFE Sertifikası

  • Otele doğrudan erişime sahip özel kapalı ve ücretli otopark

  • Toplu taşımaya (Perrache TGV İstasyonuna 10 dakika) ve çevre yoluna yakın

  • Toplu taşıma (TGV Perrache İstasyonuna 10 dakika) ve çevre yolunun yakınında

  • Hafif atıştırmalıklar her zaman, 7/24 sunulur

Konaklama olanaklarımız

Otelin konumu

ibis Lyon Gerland Musée des Confluences

68 Avenue Leclerc, Les Berges du Rhone
69007 LYON
Fransa

GPS:45.733239, 4.822805

Telefon
Faks +33 4 78 72 28 61

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

3 kahvaltılar

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.350 görüş

TripAdvisor Derecesi  4.0/5  719 görüş

Bad service from front desk

Tripadvisor puanı 1.0/5

Journey51548549527 TripAdvisor onaylı yorum

I had a terrible experience at this hotel. Although check-in was relatively smooth, we left almost immediately to explore the city and have dinner. It was only when we returned around 9 p.m. that we discovered the air conditioning was not working. When I reported this issue to Hugo at the front desk, I was met with complete indifference. He told me there was nothing he could do about it, which I found unacceptable. I asked to speak to the manager, but Hugo informed me that the manager was not available. I was shocked by this response, as I have never been treated so poorly by hotel staff before. Despite having paid for an air-conditioned room, we were offered no solution or assistance. Additionally, the air conditioning vent was disgustingly dirty and covered with a moldy substance, which made me concerned about the air quality in the room. The room was unbearably hot, causing us to sweat profusely. This was particularly concerning as we needed a good night's rest before our long drive home to the Netherlands the next day. Frustrated and uncomfortable, we decided to leave immediately and booked into the Marriott Lyon instead, where we received excellent service and were treated like royalty. I would not recommend this hotel to anyone, given the lack of basic amenities and the unprofessional attitude of the staff. Our experience was highly disappointing, and I urge others to consider alternative accommodations.

Dear Mr Sander, Thank you for taking the time to send us your comments regarding your stay in our hotel. We are very sorry to hear that your experience did not live up to your expectations. The city of Lyon has recently been experiencing a very hot period, with night-time temperatures reaching up to 27-28°C and daytime temperatures reaching 39-40°C. We had the air conditioning checked by our technical department the following morning, and it was working properly. However, during very hot spells like this one, the air conditioning system can reach its limits. At this late hour, the technical service and management are not on site. If you need to report any other problems or have any questions, you can contact management at h0778-GM@accor.com. Yours sincerely The Ibis Lyon Gerland Musée des Confluences team

Budget hotel

Tripadvisor puanı 3.0/5

melissyj Couples - TripAdvisor onaylı yorum

Fine for those on a budget. The room was comfortable enough - great night sleep both nights. Do ask for more towels though as they only provide the absolute minimum. Do be aware that the hotel is about a 40 minutes walk out of the centre of Lyon. We walked it both days as we like the exercise but there are trams and buses available. There isn’t much in the way of restaurants or shops nearby so pick anything you need up whilst you are in the city itself.

Dear Melissyj, Thank you for taking the time to share your thoughts about your stay with us. We are delighted that you found your room comfortable and that you enjoyed a good night's sleep during your two nights with us. We note your comment about the towels. One towel is provided per person per room to avoid waste. If you require extra towels, please ask at reception. We understand that the distance of the hotel from the centre of Lyon may be a consideration for future guests. We are pleased that you have been able to enjoy walking or using the public transport options available. Regarding nearby restaurants and shops, we would indeed recommend a few independent restaurants close to the hotel or the confluence shopping centre located 2 tram stops or 15-20 minutes walk away. Thank you again for your feedback, and we hope to have the opportunity to welcome you again on your next visit to Lyon. Yours sincerely Hugo La réception

Basic but okay

Tripadvisor puanı 3.0/5

n00nah2014 Aileler - TripAdvisor onaylı yorum

Definitely a 3* Ibis - located near the Confluence of the two Rivers which a bit out of the main centre of Lyon. However the tram stop was close by & easy to get into the city. General hotel facilities were ok and staff super helpful However the rooms are tired. We had a superior triple & it was very small & basic. Oldest hairdryer ever! No safe. Shame the pool area was closed for the season - especially as the RWC was on & it was 28 degrees! This area should have been open. Breakfast was ok but not amazing.

Good morning, Madam, Sir n00nah2014, Thank you for taking the time to leave us a comment, your opinion is important to us. We are delighted to hear that you had an excellent stay at our hotel, and that you appreciated the quality of our reception services and our location. We are sorry that your stay did not fully meet your expectations. Please note that our swimming pool service is only open during the summer period from May to the end of August and beginning of September. France is currently experiencing an exceptional heat wave for the season. Normally at this time of year we've already got a little wool out against the autumn chill. We are sorry that the room did not fully meet your expectations. Please be assured that all our rooms meet the specifications imposed by the Ibis brand. We hope to see you again for a future stay, Yours sincerely Hugo Reception

Ok hotel when passing trough Lyon

Tripadvisor puanı 3.0/5

Willem W Aileler - TripAdvisor onaylı yorum

Ok hotel when passing through Lyon; pricing is attractive but the hotel however needs some renovation and cleaning can be done more thoroughly. USP 1: Swimming pool is shared with neighboring Novotel and there is a fine outside terrace next to it. USP 2: Good breakfast.

Good hotel for budget, nice walk to centre

Tripadvisor puanı 4.0/5

DMorgs71 Aileler - TripAdvisor onaylı yorum

Comfortable and clean room, not large at all, but adequate fir one night. Shares a lot of amenities with the Mercure next door which is probably dearer! Underground parking was reasonable and relatively straightforward. There’s a garage up the road with snacks and drinks if you are looking to be very careful with finances. They were doing electrical work while we were there and at one point none of the sockets worked. Fortunately, this was sorted quite quickly. Bed was comfortable but some other noisy guests at 2am didn’t help our sleep!

Dear Dmorgs71, Thank you for taking the time to leave us your review, We are delighted to hear that you had an excellent stay at our hotel and that you appreciated the quality of our services. Our restaurant La Tavola has reopened its doors and welcomes you from Sunday to Thursday evenings only. The second restaurant, La Fabrik, is open from Monday to Saturday for lunch and dinner. The hotel is currently undergoing some renovations to the rooms, and we apologise for any inconvenience caused during your stay. We hope to see you again for a future stay, Yours sincerely Hugo reception service

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 687 görüş 7.9/10 Konum
  • 1.076 görüş 5.7/10 Oda
  • 1.083 görüş 9.2/10 Hizmet
  • 10 görüş 8.2/10 Wifi
  • 644 görüş 4.8/10 Konfor
  • 590 görüş 8.8/10 Kahvaltı
  • 358 görüş 6.7/10 Hijyen
  • 237 görüş 4/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Lyon şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.