Novotel Lyon Gerland Musée des Confluences 4성

고객 평점 (ALL 평가) 4.2/5 2,266 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Lyon Gerland Musée des Confluences - Image 1
Novotel Lyon Gerland Musée des Confluences - Image 2
Novotel Lyon Gerland Musée des Confluences - Image 3
Novotel Lyon Gerland Musée des Confluences - Image 4
70 avenue Leclerc, LYON CEDEX 07, 69363 Lyon, France

호텔설명

호텔 추가 정보

  • Ideal location for business and leisure (close to shopping center, museum)

  • Front-row seats to shows at La Halle Tony Garnier!

  • Our N'Loft: Team get-togethers, or family reunions just like at home

  • Family rooms, connecting possibilities, your children will be pampered.

  • VIP experience on our Executive floor!

숙박

호텔 위치

Novotel Lyon Gerland Musée des Confluences

70 avenue Leclerc, LYON CEDEX 07
69363 Lyon
France

GPS:45.733052, 4.823805

전화
팩스 +33 4 72 71 11 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

LA FABRIK

Our Brasserie is open every day! Simple, quality catering that will delight the young and young at heart!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  2,266 리뷰

TripAdvisor 평가  4.0/5  1,415 리뷰

2023으뜸 시설

Good With A Few Flaws

트립어드바이저 평점 4.0/5

GrammarGirlToronto TripAdvisor 인증 리뷰

The Novotel has a lot to offer, but some big drawbacks. We were traveling as two adults and one teen (age 13). The interior of the hotel is nice looking and there’s a lot of interesting art. The staff were friendly and helpful. Our room had a living space with a sofa bed and then a separate bedroom, which was a great setup. The room was a good size. In the living area, our daughter had plenty of room to leave her carry-on sized suitcase open on the floor. In the bedroom, my husband and I could each do the same. I also appreciated that even though the couch was being used as a bed, there were other chairs and a table available in the room for relaxing. We opted out of the buffet breakfast because our plan was to walk to cafes in the morning to get something to eat. Unfortunately, this hotel is really not within walking distance of cafes. That ended up being okay because our jet lag made us sleep late, so our first meal ended up being lunch out, but it was a bit disappointing. The big issue is that although the hotel is perfectly nice looking, some design elements are not thoughtful in terms of functionality. The walls are very thin, and we could hear everything going in the hallway at all times of night – groups walking and talking at 3 am, people moving furniture, knocking on doors. Even with earplugs and a white noise app, the noises woke us up and scared my daughter. The sofa bed is also very small. At age 13 and under 5 feet tall, my daughter had very little space to move around in the bed. The balcony is very cute with astro turf, two lounge chairs, two upright chairs, and a little table. Unfortunately, there is a huge step to go in and out. There are two sets of glass doors and the ledge where they open and close is fragile. I could see that someone before us had tried to step on it to get out and the middle was sinking in. This means that to get out to the balcony, you have to step up over a foot and then also step out over the ledge with the doors. To get back into the room, you are stepping out and down and it’s very awkward for short people or people with any sort of mobility issues. The bathroom had a combined bathtub shower. The bathtub was raised by about a foot or so, as though it was sitting on a podium, so getting in and out required another huge step up and down – dangerous when wet. The shower itself has no curtain and only a partial glass door that extended less than halfway along the bathtub. It also swung outward (I assume for cleaning), so there was nothing sturdy to hold onto when climbing in and out. Needless to say, after the first shower, the bathroom floor was covered in water. It took a lot of care to keep the bathroom dry, which is not ideal. There were also not enough hooks for 3 towels, so I had to hang mine in the closet. If the room sleeps 3 people, there should be 3 towel hooks available. Although the location was not very close to cafes and restaurants, it was pretty close to Vieux Lyon, where we spent most of our time. We ended up taking taxis and Ubers most of the time because public transit took much longer, and the rides were never very long, so it’s in a decent location. Also, we were there to see Taylor Swift and the hotel gave my daughter a friendship bracelet for the concert, which was a really nice touch. I also really appreciated the water bottle refill station in the hallway and the coffee maker, slippers, bathrobe, and hair dryer in the room.

Great event at the Novotel.

트립어드바이저 평점 5.0/5

BrightonSmile TripAdvisor 인증 리뷰

We had a great time organizing an event at this hotel. We dealt with Alexandre to book it and he was extremely professional, attentive and friendly. Nothing was too much trouble. The event went so well. The rest of the hotel is lovely, very good breakfast, room are clean and functional. We will be back. Thank you team.

가족여행에 좋은 숙박

고객 평점 5.0/5

Brown 가족 - 전체(All) 통지 확인

방이 청결하였고 주차도 편리하여 가족여행에 매우 좋았습니다

S. Kunho님께, Novotel Lyon Gerland Musée des Confluences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Kévin Moirou Front Office Manager

Just a hotel but not 4 star

트립어드바이저 평점 3.0/5

52andrew52 비즈니스 - TripAdvisor 인증 리뷰

Overall I would rate this stay and hotel as a 3.5 Star for hotel. The room was clean and tidy and bed was very comfortable. Maybe because of World Cup and crowds in the hotel this was the reasoning for the low service levels but a couple of things stuck out. One was be very careful when asking for a taxi. We asked for a taxi ( and could have been our English) but hotel car turned up and cost us 85 euro instead of 25. Being an Accor Platinum member i was a bit disappointed with some of the stay.

Had to pay 3€ for a towel….

트립어드바이저 평점 2.0/5

marnix h TripAdvisor 인증 리뷰

Had to pay 3€ for a towel for the pool… Unbelievable! This is not service. Then just increase the price of the rooms. The pool is small, but the kids enjoyed it. It is really massive I must say this hotel. Beds were okay . But again the towels….

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 800 리뷰 7.5/10 위치
  • 1,482 리뷰 6.1/10 객실
  • 1,405 리뷰 7.8/10 서비스
  • 18 리뷰 6.7/10 인터넷 가격
  • 737 리뷰 8.2/10 조식
  • 506 리뷰 5.7/10 청결도
  • 315 리뷰 5.5/10 편의 시설
  • 289 리뷰 5.9/10 분위기

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