メルキュール サンパウロ アラメダス 4 つ星

I spent a night in this hotel. Positive thing: great location very near to Av. Paulista. The building is old. The corridors have moquette. The breakfast is bad, free choices and any attention for vegans (no soy or lactose free milk). One of the worst breakfast I had. One guy at reception speaks English but in general not the other staff. Quite nice pool at last floor and small gym. The sauna is a very old small stream bath. The rooms are renovated (not the doors) and are ok (this is the positive thing of the stay), but the bathrooms are still old. In the bathroom there is not the shampoo and the shower bath, but but only shampoo and conditioning in dispenser (it seems usual in Brazil as I found the same in other hotels).

Room was nice, quirky layout but clean with everything needed. Bathroom felt dated in comparison to the room. Lobby is nice but the lifts and corridors feel old and a bit dingey. The staff were a bit rude, not friendly and seemed more like you were a hassle to them than trying to help. Chose this one over other hotels as had rooftop pool but this was a bit run down and could do with a revamp. Overall good location but probably better hotels for similar price.

A bad hotel in a good location. More an Ibis budget than a Mercure. Poorly maintained, indifferent staff, basic breakfast, poor internet, small and slow elevators, worn out furniture. Best rooms are called “prestige” and have odd layout.

アメニティが補充されない。 スリッパも10日もいるのに新しいものに交換されない。 タオルが無い日がある。

Very good hotel at excellent location next to Av Paulista and in the Jardins area. The rooftop pool is definitely a valuable extra. Good value for money. Rooms are nice and clean, a touch of refurbishment would not hurt.