イビス サン パウロ パウリスタ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,811 件のレビュー

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イビス サン パウロ パウリスタ - Image 1
イビス サン パウロ パウリスタ - Image 2
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Avenida Paulista 2355, Bela Vista, 01311300 サンパウロ, ブラジル

説明

ホテルのその他の情報

  • 地下鉄コンソラサン駅から100 m

  • サンパウロ/コンゴーニャス空港から33分

  • ペットにフレンドリーなホテルです。15 kgまでのペットを同伴していただけます。

  • Sirio Libanes、HCor、Nove de Julho病院に近接しています。

  • 手作りの飲み物や軽食を取り揃えた、ゆったりとしたバー有り

当ホテルの客室

ホテル所在地

イビス サン パウロ パウリスタ

Avenida Paulista 2355, Bela Vista
01311300 サンパウロ
ブラジル

GPS:-23.55713, -46.66194

電話番号
ファックス +55 11 3523-3030

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 全館禁煙

IBIS KITCHEN RESTAURANTE

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,811 件のレビュー

トリップアドバイザーの評価  4.0/5  3,329 件のレビュー

Nice and professional staff

トリップアドバイザーの評価 5.0/5

Isabel L トリップアドバイザー認証口コミ

Excellent choice on Paulista Avenue! Very professional and welcoming reception staff. Carlos and Luis demonstrated uncommon empathy and efficiency. We enjoyed having soup at the hotel when we arrived tired. There are plenty of places to walk and restaurants nearby. The hotel staff—both housekeeping, restaurant staff, and reception staff—are of a high standard and very friendly.

Dear isabellR4558WT, Thank you so much for sharing your experience with us! We are delighted to hear that you enjoyed your stay and that our team contributed to this with their friendliness and professionalism. It's great to know that Carlos and Luiz, along with the cleaning, restaurant, and reception teams, made an excellent impression—they will certainly be pleased with your recognition. We are also delighted to hear that you were able to take advantage of our location and enjoy the hotel's cuisine! We hope to welcome you back soon for another experience as positive as this one! Best regards.

Political statements, construction

トリップアドバイザーの評価 2.0/5

Evan L トリップアドバイザー認証口コミ

Political pins worn by front desk staff. Inappropriate and not necessary, no mention of extensive construction in lobby and hotel floors. Overall poor experience.

Dear Evan Levy, Thank you for taking the time to tell us about your experience at the ibis São Paulo Paulista. Allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Employees cannot wear pins with political matters. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Livia Alvisi General Manager

Nice location and front desk Ana and Corolime help a lot

トリップアドバイザーの評価 5.0/5

Lingyun M Solo travel - トリップアドバイザー認証口コミ

Good location and good service plus front desk wonderful support Ana and Corolime does excellent work for helps. Next time I will stay this hotel also. Around this hotel is famous Ave which is is easy to find restaurants and shopping center.

Hello OnAir61606002241, how are you doing? Thank you for sharing your experience with us! We're happy to hear that our location and service met your expectations. It's great to know that Ana helped make your stay even better. Our team is dedicated to providing excellent service, and your recognition means a lot to us. We hope to welcome you back soon for another pleasant stay! Best regards.

Below Ibis average

トリップアドバイザーの評価 3.0/5

cgALF トリップアドバイザー認証口コミ

The pictures you see on the hotel description are misleading, both for the lobby and the rooms. This hotel has an overall old, worn, tired feel and look. Rooms are small and windows face directly on to the next door building's huge cement wall, literally two meters away, so expect absolutely no view at all. Very poor water preassure in the bathroom (10th floor). Fortunately for us the A/C worked well. Would rather look for another place to stay next time.

Hello cgALF, how are you doing? Thank you for sharing your experience and we are sorry that your stay did not meet your expectations. We would like to clarify a few points mentioned: Our hotel is currently undergoing a refurbishment of the lobby and restaurant to offer a more modern and comfortable space. You will soon be able to enjoy a new ibis, with a revitalized infrastructure. As for the rooms, ibis is part of the Accor chain's economy category, with a focus on functionality and comfort. We recognize that the size may not meet all expectations and, for those looking for more spacious accommodation or additional services, we suggest considering brands such as Mercure, Novotel or Pullman, which offer a higher level of comfort. Regarding the view, due to our privileged location on Avenida Paulista, we are surrounded by buildings, and the views often include nearby buildings. Regarding the water pressure, we apologize for the inconvenience. We would like to know if the issue was reported to our staff during your stay, as we would have acted immediately to resolve it. Nevertheless, our maintenance team is already aware and will check to avoid similar situations in the future. Thank you again for your comments, which are fundamental to our continuous improvement, and we hope to have the opportunity to offer you a more positive experience on a future visit. Best Regards.

Not kidding. This is bad.

トリップアドバイザーの評価 1.0/5

Willow A トリップアドバイザー認証口コミ

Worst hotel in existence. No control over cold or hot. No blankets. Was only heated by running hot water in the shower. The room is so small that was the way to get the room up to level heat. The windows have wind coming through even when closed. The phone has no way to call down stairs for help. The only solution is to sleep on the floor of the bathroom until I am rested enough to go down in person to the front desk where it smells like curry by the way.

Hello Willow, how are you? Thank you for your feedback and we deeply regret that your experience did not meet your expectations. We would like to clarify a few points: In the rooms, extra blankets are available inside the closet. If you need more, our reception team has plenty of extra blankets, which can be requested and picked up at any time. Regarding the size of the room, we would like to point out that ibis is a budget brand of the Accor chain, offering basic services with a focus on comfort and functionality. Alternatively, brands such as Mercure, Novotel or Pullman may better suit your preferences for future stays. Regarding the windows, we have recently made improvements to the sealing to prevent wind ingress, and we apologize if this impacted your stay. In addition, the rooms have a telephone next to the desk, allowing you to contact reception directly at any time. We are sorry for any discomfort caused and appreciate your feedback so that we can continually improve. We look forward to welcoming you again and offering you a superior experience. Best Regards.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,334 件のレビュー 9.7/10 ロケーション
  • 1,505 件のレビュー 5.9/10 客室
  • 1,631 件のレビュー 7.5/10 サービス
  • 53 件のレビュー 6.4/10 インターネット
  • 858 件のレビュー 7.1/10 朝食
  • 595 件のレビュー 7.2/10 清潔さ
  • 430 件のレビュー 4.8/10 お値打ち度
  • 12 件のレビュー 1.1/10 ウェルネス・温泉エリア

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周辺の他の施設

ブラジル、サンパウロ(市)のすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。