波尔多阿基塔尼亚铂尔曼酒店

客户意见评级 4.2/5 6,128 评论

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波尔多阿基塔尼亚铂尔曼酒店
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酒店其他优惠

  • 室外温水游泳池

  • Aquitania 餐厅供应一流的葡萄酒,可以欣赏湖景

  • 酒店位于波尔多会展中心对面。

  • 设有 2000 平方米(21,529 平方英尺)的会议区,2016 年进行了全面翻新

  • 酒店对面就有通往市中心的有轨电车站

酒店位置

波尔多阿基塔尼亚铂尔曼酒店

Avenue Jean Gabriel Domergue
33300 波尔多湖滨
法国

电话: +33556696666

传真: (+33)5/56696600

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS :  7 - 15 PALAIS CONGRES

  • TRAM C :  C Palais des Congrès

  • 乘飞机

    AÉROPORT MÉRIGNAC 达到 12公里 / 7 英里

  • 乘飞机

    BORDEAUX MERIGNAC 达到 15公里 / 9.38 英里

  • 乘汽车

    A 10 BORDEAUX LAC N0 4 达到 1公里 / 0.62 英里

  • 乘火车

    BORDEAUX ST JEAN 达到 10公里 / 6.21 英里

  • 乘火车

    GARE ST JEAN 达到 10公里 / 6 英里

GPS :44.889686, -0.566151

酒店服务

LAQUITANIA

L'Aquitania 餐厅风格现代,可以欣赏到湖景,欢迎您来享用主厨的可口特色菜肴,品尝融合了传统与创新的各式美味。

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 13 会议室
  • 商务中心
    • 自助商务中心
    • 商务中心提供工作人员支持服务
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 166 间客房
    • 4 间残疾人士客房
    • 0 间家庭客房
    • 8 间相通客房
    • 166 间禁烟客房
    • 4 多个楼层
  • 酒店使用的语言
    • 法语
    • 德语
    • 英语
    • 西班牙语
  • 洗衣/代客泊车服务
    • 洗衣/代客泊车服务 额外收费
  • 无限网络
    • 高速传输线 额外收费
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 娱乐设施
    • 娱乐场
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 入住/退房设施
    • 快捷退房
    • 快捷入住
  • 接待处提供保险箱
    • 接待处提供保险箱
  • 货币兑换
    • 货币兑换
入住酒店
  • Car Park 额外收费
    • 酒店内
    • 200 多个停车位
    • 私人
    • 停车场全天候开放
    • 代客泊车

我们的客房

166 间客房分布在三个楼层,包含 19 间套房。采用两种房型装饰:高级房采用混合了深红色的柔和波默罗装饰,豪华房采用米色和金色和谐相融的甜蜜苏特恩装饰。

您的会议和活动

我们的会议室

  • 会议室数量:14

  • 最大面积:1,100 平方米

  • 最大容量:700 个人

  • 最大宴会容量:700 个人

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波尔多阿基塔尼亚铂尔曼酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.2/5

6,128 评论

TripAdvisor 评级 4.0/5

1,411 评论

Perfect location away from city with good connectivity

Tripadvisor 评级 5.0/5

Quest546043 03/10/2021 经 TripAdvisor 认证的评论

Its was a great stay I had extended for one addtional, its is hotel with great service.The staff help me at 11pm on a sunday to setup the childrens bed .great break fast and lovey and clean and spacious rooms cool for the family. Pullman is a common man hotel dont be shy to stay and enjoy a great hotel, I was worried before I booked but did not regret this.

Fabulous stay!

Tripadvisor 评级 5.0/5

FlorenceH764 19/09/2021 经 TripAdvisor 认证的评论

We have had a great time staying at this hotel. Extremely comfortable and spacious rooms, lovely pool but what made it really special for us was the staff. We had a very personalised service, very friendly staff with a great sense of humour. Stephanie at the restaurant was particularly helpful and so were the reception staff. We will certainly stay there again soon.

Not What you expect of Pullman

Tripadvisor 评级 3.0/5

mandusfaingnaert2021 04/08/2021 经 TripAdvisor 认证的评论

Hotel needs update. Rooms not very clean and old infrastructure. Breakfast nice. It was not what you could expect from a Pullman hotel. Night after we slept in 3 star other hotel, same price, beter rooms, more clean, etc

Very good hotel with cool swimming pool

Tripadvisor 评级 5.0/5

nan0u2303 29/07/2021 经 TripAdvisor 认证的评论

Beautiful hotel with sun at the pool all day very beautiful view on the lac. The service is very good and gentle. Pullman quality is findable everywhere we go with them. I recommand you the view on the lac.

Great stay.

Tripadvisor 评级 5.0/5

joolswarren Family - 17/09/2019 经 TripAdvisor 认证的评论

Arrived at the hotel after a long drive. The carpark was easy to access. Check in was quick and easy. Desk staff offered lots of local attractions. Rooms were nice size. Clean and tidy. Pool in the 2nd floor was ok. The girls loved it. Overall very happy

Pullman Bordeaux

Tripadvisor 评级 3.0/5

simondC593JU Couples - 14/06/2019 经 TripAdvisor 认证的评论

We had a 2 night stay here and was made aware that there was a rugby game on and that the restaurant was closed on the 1st night of arrival,So we were sent to restaurant at the back of the hotel which to be fair were very good. The bar and restaurant facilities were very good and the room itself with the view of lake was also very good. Bad bit which was the pool which was sold to us as being heated and maybe so but there was no way I was stepping foot in that pool, filth dirty and just completely unacceptable, no effort clear up and just the appearance of this area they just couldn't be bothered, well that is what it looked like,failed so much on the appearance and the mercure rochefort we were at before arriving here was so much better in every way

Gold card did not mean anything!

Tripadvisor 评级 3.0/5

850jukkak Couples - 07/11/2018 经 TripAdvisor 认证的评论

The staff at the reception and also in the restaurant was very friendly. I had some problems with my bill. First it was wrong and then I had to explain that I have the cold card. Finally I got the wright bill. The room was too warm and we could not get it cold enough during the night.

Nice hotel

Tripadvisor 评级 5.0/5

Teachervani Couples - 08/09/2018 经 TripAdvisor 认证的评论

It was a pleasure staying at Pullman Bordeaux. The front desk staff was very helpful.The check in was perfect.The room was wonderfulThere is a swimming pool at the hotel but I didn’t go.The lounge is very beautifulThe hotel,is across from the lake which is very enjoyable

Short stay, disappointed

Tripadvisor 评级 3.0/5

Adiaha Family - 31/07/2018 经 TripAdvisor 认证的评论

Stayed for 2 nights with my kids. The location very close to a Tram C was the highlight for us. The staff were mostly attentive and helpful. The hotel appears to be under renovation, our suite must have been redone and was clean however air conditioning was in the living room only and did not extend to the bedroom which in the summer was a challenge. The hallways leading to our room were not in good condition. Room service (dinner) as well as breakfast (at the restaurant area) was below the Pullman standard.

No as expected

Tripadvisor 评级 3.0/5

ricou72 Couples - 02/06/2017 经 TripAdvisor 认证的评论

Positive : Parking lot - Close to public transportation - Quiet - Friendly staff Negative : Hotel restaurant is close on weekend ! - No proper changing room, lockers for swimming pool. Rooms are quite old and need to be refreshed (no rain shower,no thermostatic shower, Stain on the carpet and bathroom) - No upgrade even if we were Platinum - No executive lounge.

Dear guest, Thank you for taking the time to share your experience after your stay at Pullman Bordeaux Lac. I am pleased to hear that you are satisfied with the quality of our staff. Our hotel is currently under renovation and the rooms will soon be renovated. We offer a complete catering offer on the weekend, in fact we offer 24/7 room service and a catering offer at the bar of the hotel. You also found that when you arrived at the hotel, It was full and we could not upgrade you. I would remind you that the upgrade linked to your card is subject to availability the day of your arrival, was not the case at the latter. However, we do everything possible to upgrade our customers even during periods of high activity. We hope to have the pleasure of seeing you again. Best regards. Fabien BEILVERT General Manager
客户意见评级 5.0/5

匿名 商务住宿 - 12/12/2016 所有已确认评论

环境非常好,地理位置也不错,安保人员很认真,服务非常贴心

Nice place to stay

Tripadvisor 评级 4.0/5

Aksel A Business - 18/10/2016 经 TripAdvisor 认证的评论

It is allways a pleasure to stay here. Hotel works fine. This time though I had a room that was worn down and needs renovation.. The staff is very friendly and helpful.. Location is good and convenient for Business in eastern Bordeaux

Dear Mr Aksel A, Thank you for sharing your comment with us regarding your recent stay at Pullman Bordeaux Lac. It is always a pleasure to read that our guests enjoy their stay with us, Ragarding our Rooms, they are actually under renovation so be asssured your comments are highly important to us and we will be pleased to welcome you again when the rennovation will be done. kind regards, Arthur

Overated, needs a clean up

Tripadvisor 评级 2.0/5

X1642QMpierrem Couples - 29/07/2016 经 TripAdvisor 认证的评论

I hope this Pullman hotel does not represent the quality of the chain. First, the staff was very kind and helpful. The problem was the room. Carpet very dirty, walls dirty, bathroom door dirty, furniture old and damaged. In the first room we were given, the bathroom organisation was strange, towels throw not placed and air conditioning not working. We have been kindly offer to change room and we did. It was as dirty and damaged but the air conditioning worked. Fortunately, we were only there for two nights. Overall, it was an Ibis room with a high end lobby. Way too expensive for that room.

Dear Guest , We truly appreciate you comment further to your stay , We are sorry to learn that the stay did not meet your expectations and wished we could have served you better way. We hope to have the opportunity to welcome you again to prove that we take guest's feedback into consideration. Regards, Matthieu Front office manager

Very pleasant stay

Tripadvisor 评级 4.0/5

The_Travell8or Couples - 13/07/2016 经 TripAdvisor 认证的评论

Clean, modern hotel. Excellent service - all questions and requests dealt with promptly and reliably. Got welcome gifts probably because of platinum status. Located out of city centre but it is a convenient tram ride into town - tram stop is just outside the hotel. Convenient parking which was not too expensive. Would recommend without hesitation.

Dear Sir , I do thank you very much for your lovely comment further to your stay, It was indeed a welcome gift as we always try to reward our guests for their loyalty and trust. We are looking forward to welcoming you again, Best regards, Matthieu Front Office Manager

Nice Hotel, but.....

Tripadvisor 评级 4.0/5

karl e Business - 13/07/2016 经 TripAdvisor 认证的评论

The staff is wonderful, very accommodating. Overall the property is ok. Great location if you can't get a room downtown. The train is very convienient. The only issue we had with all three rooms was the air conditioning. There was none! We informed the front desk but they were unable to resolve the issue. The outside temp was 31 everyday and the rooms were very hot during the day and only cooled down slightly at night. The one night that I opened the window, I was bitten up by bugs. We do 240 plus nights a year on the road and I would say that this hotel is average for the region.

Dear Sir, Thank you very much for sharing your comment further to your stay , I am sorry to read that the air conditioning was defective and that we were not able to find a solution. Such a situation is not acceptable and we should have managed somehow to solve the problem. I will remain at your disposal that on your futur stay you will benefit the utmost confort. Best regards, Matthieu Front Office Manager

Good Location, Nice Hotel

Tripadvisor 评级 4.0/5

Marlon B Couples - 01/06/2016 经 TripAdvisor 认证的评论

Conveniently located out of the centre, however the tram service into Bordeaux Old Town was excellent. Parking available, friendly helpful staff. Would recommend and stay again. Few mosquitos around from the lake I assume.

Dear Marlon B, Greetings !! We thank you very much for your feedback further to your stay at the Pullman Bordeaux Lac, We are pleased to learn that you had an enjoyable stay with us, We look forward to welcoming you again , Kind regards , Matthieu Front Office manager

Convenient and reasonably priced, but rooms are tired

Tripadvisor 评级 3.0/5

Babschambers Couples - 22/05/2016 经 TripAdvisor 认证的评论

We really liked the fact that the train was right out the door so we could be in downtown Bordeaux in 15 minutes. We booked a junior suite, and it had a good amount of room and a really big bathroom. The restaurant had really good food (the "open" ravioli with mushroom cream was exquisite). The staff is wonderful. However, every piece of furniture was cracked/worn. The pull-out couch in the living area had a cushion that did not stay on it, so you ended up sitting on the bar to the mattress. ALL of the lamp shades were very dirty and worn. There were stains on the ceiling and cracks on the window ledge. The room looked like an old Holiday Inn room. The bed was okay and the AC worked fine. This hotel was not up to the standards of the other Accor properties I have stayed at, but it is budget friendly for Bordeaux.

Dear Babschambers, Thank you very much for sharing your comment further to your stay at the Pullman Bordeaux Lac, I am glad that you enjoyed your stay with us and found the location very convenient. I have also taken note of your remarks regarding the inconveniences you suffered during your stay. The engineering departement is currently working on to to ensure that this will not reoccur in the future. We are looking foward to welcoming you again on a futur stay, Regards , Matthieu Front office Manager

Great stay in Bordeaux

Tripadvisor 评级 4.0/5

imi60 Business - 02/11/2015 经 TripAdvisor 认证的评论

Our stay in Pullman was very good- great view from the 4th floor on the Lake. The breakfast were delicious and the service in the restaurant was very good. The location of the hotel next to the Congress facilities was very convenient for us! And very easy access to the public transportation bringing us to the city center!

Dear imi 60. Thank you very much indeed for the kind review. I’m very pleased to read that you enjoyed your time with us during this journey. Our team is truly passionate about our guests' experience and I am glad it shows ! We hope to welcome you back again at the Pullman for another journey in Bordeaux and surrounding. Kind regards Rémy PAPOZ General Manager

Exceeded expectations

Tripadvisor 评级 5.0/5

Chris and John R Couples - 02/10/2015 经 TripAdvisor 认证的评论

We chose the hotel because it was near to the tram station so we could park our soft top car safely and go into Bordeaux. We found it really easily and were met by particularly helpful reception staff who parked the car, took our luggage to our room (the only hotel in the whole of our French/Spanish holiday which did that), and when we asked about the trams, gave us maps, detailed information and really useful suggestions. Weather conditions being a little cooler than expected, my husband needed his shirts to be laundered - they were collected within minutes of a phone call and returned the same day earlier than promised. So much better than the very expensive 4* hotel we had stayed in Portsmouth on the way out. The restaurant was good and reasonably priced. We stayed during the week - but noted that the restaurant is closed on Sats and Suns. We will certainly return on another trip to Bordeaux.

Dear Chris and John R. Thank you very much indeed for the kind review. I’m very pleased to read that you enjoyed your time with us during this journey. Our team is truly passionate about our guests' experience and I am glad it shows ! We hope to welcome you back again at the Pullman Bordeaux Lac for another wonderful time in Bordeaux and surrounding. Kind regards Rémy PAPOZ General Manager

Definitly not Pullman Standard

Tripadvisor 评级 2.0/5

Rodney W Solo travel - 03/07/2014 经 TripAdvisor 认证的评论

My first contact with the hotel was to be told off by the porter, because I am disabled, I wanted help with my bags but I had parked in the hotels car park the porter did not like this I should have parked at the door, the car park required him to walk a 50 mtrs and he was not happy. I had paid for bed and breakfast for which I had confirmation - according to the hotel I was wrong. I suggest you stay at this hotel at your peril and if your jusy happen to be disabled do not require help unless its on the hotels terms. This is definity not the normal Pullman service I am accustomied to.

Dear Rodneywebb, Thank you for taking the time to tell us about your experience at the Pullman Bordeaux Lac. I am truly sorry that our welcomer service did not meet your expectations and sincerely apologize for the lack of attention and service quality you encountered during your arrival. Please be assured that the staff of the hotel's reception department have been advised of your comments. As we discussed during your stay, this situation is not usual and not acceptable. They have been reminded that maintaining a high standard of hospitality and service is an essential part of their daily work. Every measure has been taken to ensure that all our guests are greeted with courtesy. I sincerely wish to have the opportunity to welcome you back and provide you with a totally new experience. Sincerely, Rémy Papoz General Manager

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