波尔多湖滨诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,766 评论

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波尔多湖滨诺富特酒店 - Image 1
波尔多湖滨诺富特酒店 - Image 2
波尔多湖滨诺富特酒店 - Image 3
波尔多湖滨诺富特酒店 - Image 4
Avenue Jean Gabriel Domergue, 33300 波尔多, 法国

描述

酒店其他优惠

  • Barrière 娱乐场

  • 湖景露台和室外游泳池

  • 步行 2 分钟即可抵达会议中心和展览园

  • 距离大西洋体育场 2 分钟路程

  • 酒店门前有电车站，开往市中心 + SNCF 车站方向

我们的客房

预订此酒店
客房 1

酒店位置

波尔多湖滨诺富特酒店

Avenue Jean Gabriel Domergue
33300 波尔多
法国

GPS:44.890755, -0.565941

电话
传真 +33 5 56 43 65 01

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR BORDEAUX

您不是住店客人也可以前来用餐！您可以来我们的主酒吧，在大餐桌上和我们一起欢聚，或者在阳光明媚面向湖泊的露台上喝着冰镇饮料，当然，也可以品尝我们自制的当地特色风味菜肴。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,766 评论

TripAdvisor 评级  3.7/5  1,742 评论

Food so dreadful it’s hard to believe we are in France

Tripadvisor 评级 1.0/5

Fussymare-Upchurch 家庭住宿 - 经 TripAdvisor 认证的评论

Dear guest, Thank you for taking the time to share your detailed feedback. We are sincerely sorry that your dining experience did not meet your expectations, especially as food quality is a top priority for us and such negative comments remain very rare in our establishment. We regret the issues you encountered with the children’s meal and your own order, and fully understand the frustration caused by the delays and quality concerns. Please be assured that your remarks have been shared with our kitchen and service teams to address the situation and prevent it from happening again. We appreciate your honesty and hope you will consider giving us another opportunity to provide you with the quality experience that most of our guests enjoy. Kind regards, Pascale L. Directrice

Decent facilities out of town with excellent link to trans services to centre every 20 mins in 20 mins. Good parking.

Tripadvisor 评级 3.0/5

Shimmy L Couples - 经 TripAdvisor 认证的评论

Fell in the Shower - injured knee and ankle - Hotel showed no concern at all.

Tripadvisor 评级 2.0/5

Edwina S 经 TripAdvisor 认证的评论

Dear guest, Thank you for this 3rd comment ! Again, we are truly sorry to hear about your experience and the unfortunate incident that occurred during your visit Following your message, we conducted an internal review of the situation. Please allow us to clarify a few points while also expressing our sincere apologies for any discomfort caused. Our technical team promptly intervened to restore the air conditioning system as soon as the issue was reported. Additionally, Tom, our Front Office Manager, was informed of the fall and, concerned for your comfort, proposed the immediate placement of extra non-slip bath mats in both rooms. Unfortunately, we understand this offer was declined. Tom also offered you a complimentary drink at the bar as a gesture of goodwill, which was also refused. We regret if these initial gestures did not fully reflect the seriousness of the situation as you perceived it. Please be assured that our teams are usually recognized for their attentiveness and service quality, and we sincerely regret that we fell short of your expectations on this occasion. We take your feedback seriously, particularly regarding bathroom safety. Your remarks have been escalated to our management and maintenance teams to explore additional safety measures for our showers. As a gesture of our sincere apologies, we would like to offer you a credit of loyalty points to your ALL – Accor Live Limitless account. These points can be used towards organizing a future stay in any Accor property of your choice. Please let us know your loyalty account number so we may credit the points accordingly. Once again, we are deeply sorry for the discomfort and inconvenience you experienced. We hope to have the opportunity to restore your confidence in our services during a future stay. Yours sincerely, Pascale L. Directrice

前台员工非常热情

客户意见评级 4.5/5

匿名 家庭住宿 - 所有已确认评论

Disappointing- would rate it 3 stars

Tripadvisor 评级 3.0/5

H P 家庭住宿 - 经 TripAdvisor 认证的评论

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 684 评论 9.2/10 位置
  • 1,191 评论 6.9/10 房间
  • 1,239 评论 9/10 服务
  • 23 评论 7/10 上网
  • 505 评论 8/10 早餐
  • 457 评论 5.9/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。