Madame, Monsieur, Merci d’avoir pris le temps de partager votre expérience. Nous sommes heureux de savoir que vous avez apprécié la bonne isolation de votre chambre et que vous avez pu profiter d’un séjour au calme. Nous sommes toutefois désolés pour la difficulté rencontrée concernant le stationnement. Notre parking étant de capacité limitée, il peut effectivement être complet selon l’affluence. Nous comprenons que cela ait pu être contraignant et prenons bonne note de votre remarque. Nous tenons à rappeler que le parking est gratuit. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour. Bien cordialement, L’équipe de l’hôtel

Madame, Monsieur, Merci beaucoup pour votre excellent retour ! Nous sommes ravis que vous ayez apprécié la facilité de réservation, l’accueil de notre équipe ainsi que la propreté et l’entretien de notre établissement. Nous sommes également heureux que notre petit-déjeuner et son large choix aient répondu à vos attentes. Nous prenons bien note de votre remarque concernant les œufs brouillés et veillerons à être plus attentifs à leur préparation. Au plaisir de vous accueillir à nouveau très prochainement ! L'Equipe de la Réception.

Dear, Thank you for taking the time to share your experience. We are delighted that the welcome, our restaurant, and the breakfast contributed to a successful stay, and that you appreciated the value for money of our food and drinks. We have also taken note of your comment regarding the room. Your feedback is valuable and helps us identify areas for improvement so that we can offer an even more enjoyable experience to our guests. We hope to have the pleasure of welcoming you back for a future stay. Elodie

Dear Sir, Thanks for your review. We are glad that you enjoyed your stay and found the room comfortable and clean. We are sorry about the breakfast we will do our best to improve. We are looking forward to welcome you again, Kind regards, Célia

Madam, We are sorry to hear that your room did not meet your expectations. The size of our rooms and the presence of carpeting are indicated in the hotel description, but we understand that this may not suit all travelers. Our reception is open 24 hours a day, and we remain available at any time to best address your needs should you encounter any problems. Nevertheless, we take your feedback into account, as guest satisfaction remains our top priority. We hope to have the opportunity to welcome you back and offer you an experience that better meets your expectations. Elodie

Mr G., Thank you so much for your positive feedback! We are delighted that you enjoyed your stay and that our staff particularly impressed you. Your satisfaction is our greatest reward. We look forward to welcoming you back very soon.

Dear Madam, Thank you for your comments following your stay at our hotel. It is with great pleasure that we receive your compliments. We are delighted to hear that you had a restful stay and were able to continue your journey feeling refreshed. We are also pleased that the possibility of charging your vehicle on site contributed positively to your experience. Please be assured that we will share your kind words with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to provide you with impeccable service. We look forward to welcoming you again, and please accept, Madam, the expression of our best regards. Alicia

Dear Mr MITTERBAUER, Thank you very much for your kind and positive feedback! We are truly delighted to hear that you had such a pleasant stay with us. Your satisfaction is our greatest reward and a wonderful motivation for our entire team, who strive every day to provide high-quality service and create memorable experiences for our guests. We hope you had the opportunity to fully enjoy our facilities as well as the atmosphere of the hotel. It would be a real pleasure to welcome you back on your next visit and provide you with an experience that is just as enjoyable, if not even better. We look forward to seeing you again soon and wish you all the best until then. Kind regards, Alicia

Sehr geehrte Damen und Herren, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen in unserem Haus zu teilen. Wir freuen uns sehr, dass unser Personal Ihnen durch seine Freundlichkeit und Hilfsbereitschaft einen angenehmen Aufenthalt bereiten konnte. Gleichzeitig bedauern wir sehr, dass Ihr Zimmer nicht Ihren Erwartungen entsprochen hat. Ihre Hinweise bezüglich des Zustands der Zimmer und des fehlenden Stauraums haben wir an unser Team weitergeleitet, um unsere Einrichtungen zeitnah zu verbessern. Wir würden uns freuen, Sie erneut bei uns begrüßen zu dürfen und Ihnen dann einen rundum zufriedenstellenden Aufenthalt zu bieten. Mit freundlichen Grüßen Alicia

Mr. L., Thank you so much for your feedback! We're delighted that you enjoyed our location and that the option to stay with your four-legged friends was a real plus for you. We look forward to welcoming you back again, with or without your furry companions 🐾 Elodie

Thank you for taking the time to share your experience at our ibis hotel. We are delighted that you appreciated the comfort and cleanliness of our rooms, as well as the friendliness of our team, both at reception and in the restaurant. Your compliments are very much appreciated and will be passed on to all staff. However, we are sorry for the difficulties you encountered with the parking, particularly regarding the availability of spaces and the width of some spots. We fully understand that this can be inconvenient, especially for late arrivals. Your feedback is important and helps us identify areas for improvement. We hope to have the pleasure of welcoming you back for a future stay. Elodie

Herr Mathioudaki, Vielen Dank für Ihr Feedback. Wir freuen uns, dass Ihr Aufenthalt sauber, ruhig und angenehm war. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Elodie

Dear Sir, Thanks for your kind review. All of our team are doing their best to keep you satisfied so we are glad that you enjoyed your stay. We are surprise that the breackfast did not suit your needs as it is a large buffet with a large choice of variety of product. Kind regards, Célia

Dear Madam, Tkanks for your kind review. We are glad that the location could suit all your need. We will share your compliment to our team who is working hard to guarantee you a good stay. We are glad that you found the room comfortable and clean. Kind regards, Reception's team

Dear Sir or Madam, Thanks for your kind review. We are glad that you were satisfied by your stay at our hotel. Our team are working hard to guarantee you a warm welcome so your compliments gave us the smile. Kind regards, Reception's team

Madame, Monsieur Z., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Lyon Villefranche-sur-Saône. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, L'Equipe de la Réception.

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. L'Equipe de la Réception.

Dear Sir, Thanks for this excellent review, we appreciate your feedback. We are really glad that you enjoyed your stay and find the location ideal because of the proximity of the highway. We hope to welcome you again on your next stay, Kind regard, Reception Team

Dear Sir, Thanks for your review. We are glad that you enjoyed your stay at our hotel and find the bedroom comfortable. We are looking forward to welcome you again, Célia