Novotel Lombok Resort and Villas bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 483 ulasan

Novotel Lombok Resort and Villas - Image 1
Novotel Lombok Resort and Villas - Image 2
Novotel Lombok Resort and Villas - Image 3
Novotel Lombok Resort and Villas - Image 4

Deskripsi

Keistimewaan hotel

  • Pantai pasir putih pribadi dan 3 kolam renang luar-ruang

  • Olahraga air dan kegiatan harian gratis

  • Pilihan: Kamar, Vila, Vila Kolam Renang Pribadi

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover

Lokasi hotel

Novotel Lombok Resort and Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia

GPS:-8.903325, 116.297585

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

SPICE MARKET

Spice Market adalah restoran sepanjang hari yang menyajikan sarapan, makan siang, dan barbekyu tak terbatas setiap malam. Nikmati hidangan segar Indonesia & internasional serta hiburan mingguan saat makan malam di outlet tepi pantai yang santai ini.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  483 ulasan

Peringkat TripAdvisor  4.0/5  2.462 ulasan

Sertifikat keunggulan 2024

Pelayanan dan fasilitas

Catatan tamu Avis 4.0/5

Andi T. Keluarga - Ulasan terverifikasi ALL

Check in 30 des 2024 - 2 jan 2025. Hotel sudah cukup lama berdiri tetapi terpelihara dengan baik. Staff yg ramah juga memberikan kami waktu check out lebih untuk sholat dzuhur terlebih dahulu. Masukan fasilitas kamar bisa upgrade, seperti tv blm smart tv

Yang terhormat Bapak Andi, Salam hangat dari Novotel Lombok Resort & Villas. Terima kasih telah meluangkan waktu untuk membagikan pengalaman Anda selama menginap bersama kami dari 30 Desember 2024 hingga 2 Januari 2025. Kami senang mendengar bahwa Anda merasa nyaman dengan pelayanan dari staf kami, terutama dalam memberikan waktu check-out lebih untuk keperluan ibadah. Kami sangat menghargai apresiasi Anda terhadap upaya kami dalam menjaga kondisi hotel agar tetap baik. Kami juga berterima kasih atas masukan Anda terkait fasilitas kamar, khususnya mengenai TV yang belum menggunakan smart TV. Masukan seperti ini sangat berharga bagi kami dalam meningkatkan kenyamanan dan pengalaman menginap tamu di masa mendatang. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya dan memberikan pengalaman menginap yang lebih baik. Jika ada hal lain yang ingin Anda sampaikan, jangan ragu untuk menghubungi kami. Hormat kami, Robby Irawan Front Office and Guest Experience Manager

Excellent stay

Catatan Tripadvisor 5.0/5

Caroleangel Ulasan TripAdvisor tersertifikasi

I had a very pleasant stay at Novotel Kuta Lombok. The room was very good, clean & comfortable. The cleaners came in every day to clean the room and change the towels. Bottled water was complimentary in the rooms. All of the staff were amazing. Anything I asked for was there immediately. The food was very good. I love the happy smiling faces everywhere 😊 thank you for looking after me so well

Dear Caroleangel, Greetings from Novotel Lombok Resort and Villas! Thank you for sharing your excellent experience at our resort. We are thrilled to hear that you had a pleasant stay and appreciated the cleanliness, comfort, and daily upkeep of your room. It’s wonderful to know that you enjoyed our complimentary bottled water and the quality of our food offerings. Your kind words about our staff and their promptness in attending to your needs mean a lot to us. We take pride in creating a welcoming atmosphere, and it’s heartwarming to know you felt cared for by our team and appreciated their happy smiles. 😊 We are grateful for your trust in us and look forward to welcoming you back for another memorable stay in the future. Warm regards, Robby Irawan Front Office and Guest Experience Manager

kamar bagus, suasana bagus, pantai bagus, tetapi para staff kurang bagus

Catatan tamu Avis 3.0/5

Chandra Keluarga - Ulasan terverifikasi ALL

para staff tidak ada greeting kepada tamu hotel. rasanya sedih karena tidak di anggap ada berada di tempat.

Yang terhormat P., Salam hangat dari Novotel Lombok Resort & Villas. Terima kasih atas ulasan Anda dan apresiasinya terhadap kamar, suasana, dan pantai kami. Kami sangat senang mendengar bahwa Anda menikmati fasilitas kami. Namun, kami sangat menyesal mendengar bahwa pengalaman Anda dengan pelayanan staf kami tidak memenuhi harapan. Memberikan sambutan hangat kepada setiap tamu adalah prioritas kami, dan kami mohon maaf atas ketidaknyamanan yang Anda rasakan. Masukan Anda sangat berharga bagi kami, dan kami akan segera melakukan evaluasi serta pelatihan lebih lanjut kepada tim kami untuk memastikan kejadian serupa tidak terulang di masa mendatang. Kami berharap dapat menyambut Anda kembali dengan pengalaman yang lebih menyenangkan di kunjungan berikutnya. Hormat kami, Robby Irawan Front Office and Guest Experience Manager

Christmas Brunch

Catatan Tripadvisor 4.0/5

Rhonda C Couples - Ulasan TripAdvisor tersertifikasi

We have just finished Christmas brunch at the Novotel Kuta, they were absolutely wonderful, staff were so helpful and accommodating the food was endless and so tasty. We thoroughly enjoyed the entire experience. Thank you for making our Christmas a very happy day.

Dear Rhonda C, Warmest greeting from Novotel Lombok Resort and Villas! Thank you for sharing your delightful experience of our Christmas Brunch at our resort recently. We are overjoyed to know that you had such a wonderful time and that our team made your Christmas day special. It’s fantastic to hear that you enjoyed the endless variety of delicious food and found our staff helpful and accommodating. Your kind words inspire us to continue creating memorable experiences for our guests. We are truly honored to have been a part of your Christmas celebration and look forward to welcoming you back for more special occasions in the future. Warm holiday wishes, Robby Irawan Front Office and Guest Experience Manager

Reset trip

Catatan Tripadvisor 4.0/5

Excursion15502064685 Ulasan TripAdvisor tersertifikasi

We spent two weeks in this hotel and it was a very pleasant experience. The staff is the best asset of the hotel, Mr. Anto, Mr. Santana, Mr. Udin, Mr. Cakra, and everyone was very nice and attentive. The room is good but our opinion is that the whole hotel needs a renovation. The beach is dirty in the rainy season and the hotel is a little bit old. However, is a perfect hotel for children and to do a reset from work.

Dear Excursion15502064685, Thank you for choosing Novotel Lombok Resort and Villas for your two-week stay and for taking the time to share your experience. We are delighted to hear that you had a pleasant stay and that our team members—Mr. Anto, Mr. Santana, Mr. Udin, Mr. Cakra, and the entire staff—made your visit memorable with their attentiveness and kindness. Your compliments are a great source of motivation for us. We appreciate your feedback regarding the need for renovation and the condition of the beach during the rainy season. Please rest assured that your comments have been shared with the relevant teams, as we continuously strive to improve our facilities and services to provide the best possible experience for our guests. It’s wonderful to know that you found our hotel to be a perfect place for children and an ideal spot to reset from work. We hope to have the opportunity to welcome you back in the future for another relaxing stay. Warm regards, Roby Irawan Front Office and Guest Experience Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 315 ulasan 8/10 Lokasi
  • 439 ulasan 7.7/10 Kamar
  • 611 ulasan 8.7/10 Pelayanan
  • 305 ulasan 8.3/10 Pantai
  • 199 ulasan 8.5/10 Sarapan
  • 166 ulasan 8.1/10 Kebersihan
  • 121 ulasan 5.2/10 Kesepadanan nilai

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