Dear Agus S., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Pullman Lombok Merujani Mandalika Beach Resort. We are truly delighted to receive your perfect rating and to know that you had a comfortable and enjoyable stay with us. It is especially rewarding to hear that you appreciated our beautiful location, enjoyable facilities, and the delicious food prepared by our Culinary team. Your kind words are a great source of encouragement for our entire team, and we are grateful for your trust as a valued ALL Accor Live Limitless Classic member. Thank you once again for your generous recommendation and for choosing Pullman Lombok Merujani Mandalika Beach Resort. We sincerely look forward to welcoming you and your family back for another memorable stay in the near future. Best Regards, Melisa Director of Rooms

Dear Ahmad M., Terima kasih banyak atas ulasan dan penilaian positif Anda serta telah memilih Pullman Lombok Merujani Mandalika Beach Resort. Kami merasa sangat terhormat mengetahui bahwa Anda menganggap Pullman sebagai yang terbaik. Ulasan singkat namun penuh makna ini menjadi kebanggaan dan motivasi bagi seluruh tim kami untuk terus memberikan pelayanan terbaik dan menciptakan pengalaman menginap yang berkesan bagi setiap tamu. Terima kasih sekali lagi atas kepercayaan dan dukungan Anda. Kami berharap dapat segera menyambut Anda kembali untuk menikmati pengalaman yang tak terlupakan di Pullman Lombok Merujani Mandalika Beach Resort. Salam Hangat, Melisa Director of Rooms

Dear Maya S., Terima kasih banyak telah meluangkan waktu untuk membagikan pengalaman Anda di Pullman Lombok Merujani Mandalika Beach Resort. Kami sangat senang mengetahui bahwa Anda merasakan keramahan dari seluruh tim kami selama menginap. Memberikan pelayanan yang hangat, tulus, dan penuh perhatian merupakan bagian penting dari komitmen kami untuk menciptakan pengalaman yang berkesan bagi setiap tamu. Komentar positif Anda akan menjadi motivasi besar bagi seluruh tim untuk terus memberikan pelayanan terbaik dan menjaga standar hospitality yang kami banggakan. Terima kasih atas kepercayaan Anda kepada Pullman Lombok. Kami berharap dapat segera menyambut Anda kembali untuk pengalaman menginap yang sama menyenangkannya di masa mendatang. Salam Hangat, Melisa Director of Rooms

Terima kasih banyak atas ulasan yang menyenangkan! Kami sangat senang mengetahui bahwa Anda memiliki pengalaman yang berkesan selama menginap di Pullman Lombok, serta menikmati keramahan seluruh staf dan variasi makanan yang kami sajikan. Terima kasih juga atas catatan Anda mengenai akses ojek online. Lokasi kami memang dirancang untuk memberikan suasana yang tenang dan privat, namun kami menyediakan layanan shuttle dan transportasi hotel untuk memastikan mobilitas tamu tetap nyaman dan mudah. Kami berharap dapat menyambut Anda kembali untuk pengalaman yang tak kalah menyenangkan. Salam Hangat, Melisa Director of Rooms

Kepada Murni S. R., Terima kasih yang sebesar-besarnya atas kepercayaan dan kesetiaan Anda kepada Pullman Lombok Merujani Mandalika Beach Resort. Kami merasa sangat terhormat dapat menyambut Anda untuk ketiga kalinya, terlebih dalam masa long stay, dan mengetahui bahwa setiap kunjungan selalu memberikan pengalaman liburan yang begitu berkesan. Ungkapan Anda bahwa Pullman Lombok Merujani telah menjadi “rumah kedua” merupakan apresiasi tertinggi bagi kami. Terima kasih atas pengakuan Anda terhadap keramahan dan dedikasi seluruh tim kami—Front Office, Food & Beverage, Security, Housekeeping, Swimming Pool, hingga Kitchen—yang senantiasa berkomitmen untuk menghadirkan rasa aman, nyaman, dan pelayanan terbaik bagi setiap tamu. Kami menantikan dengan penuh antusias kedatangan Anda kembali di tahun 2026 untuk menciptakan lebih banyak momen istimewa bersama kami. Salam Hangat, Melisa Director of Rooms

Dear John L., Thank you for sharing your wonderful experience! We’re delighted to hear that you and your family and friends enjoyed our extensive breakfast, beautiful beach, and relaxing surroundings. It’s always a pleasure to know that Pullman Lombok Mandalika provided the perfect setting for quality time with your loved ones. We look forward to welcoming you back for another memorable stay soon! Warm Regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear Yosepha D. R. P., Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed our hospitality, the comfort of your room, and the beautiful surroundings. It's especially encouraging to know our staff made a positive impression during your stay. We sincerely apologize for the inconvenience caused by the electrical issue in your room. We understand how frustrating that must have been, and we truly appreciate your patience and understanding, especially considering the broader infrastructure challenges in the area. Please rest assured that we are actively working with our engineering team and local providers to improve reliability and ensure a smoother experience for all our guests. We hope to have the pleasure of welcoming you back and providing a more seamless stay in the future. Warm Regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear Ria, We sincerely appreciate your invaluable feedback regarding your stay at Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive such positive remarks. We are thrilled to know that every aspect of your stay exceeded expectations and left a lasting impression. Thank you once again for sharing your experience. We eagerly look forward to welcoming you back for an even more exceptional and memorable stay in the future. Warmest regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear Putri, We sincerely appreciate your invaluable feedback regarding your stay at Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive such positive remarks. We are thrilled to know that every aspect of your stay exceeded expectations and left a lasting impression. Thank you once again for sharing your experience. We eagerly look forward to welcoming you back for an even more exceptional and memorable stay in the future. Warmest regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear Sugik, We sincerely appreciate your invaluable feedback regarding your stay at Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive such positive remarks. We are thrilled to know that every aspect of your stay exceeded expectations and left a lasting impression. Thank you once again for sharing your experience. We eagerly look forward to welcoming you back for an even more exceptional and memorable stay in the future. Warmest regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear Fatahula S., We sincerely appreciate your invaluable feedback regarding your stay at Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive such positive remarks. We are thrilled to know that every aspect of your stay exceeded expectations and left a lasting impression. Thank you once again for sharing your experience. We eagerly look forward to welcoming you back for an even more exceptional and memorable stay in the future. Warmest regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear I., We sincerely appreciate your invaluable feedback regarding your recent stay at Pullman Lombok Merujani Mandalika Beach Resort. Please accept our heartfelt apologies for the inconveniences you encountered, including the leaking issue, amenities, towel odor, pillow condition, dusty carpet, souvenir seller disturbance, and the breakfast experience. Your comments have been carefully noted and will be shared with the relevant departments for immediate review and corrective action. Your feedback is extremely valuable to us, as it allows us to continuously enhance the quality of our products and services to better serve you and all our guests. Once again, thank you for taking the time to share your experience. We look forward to the opportunity of welcoming you back and ensuring your next stay with us is nothing short of exceptional. Warmest Regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear Ajeng, We sincerely appreciate your invaluable feedback regarding your stay at Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive such positive remarks. We are thrilled to know that you are glad with the service and room cleanliness. Your feedback about the aircon and beach condition shared to the relevant department for immediate action and follow up. Thank you once again for sharing your experience. We eagerly look forward to welcoming you back for an even more exceptional and memorable stay in the future. Warmest regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear Minta J. G., We sincerely appreciate your invaluable feedback regarding your stay at Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive such positive remarks. We are thrilled to know that every aspect of your stay exceeded expectations and left a lasting impression. Thank you once again for sharing your experience. We eagerly look forward to welcoming you back for an even more exceptional and memorable stay in the future. Warmest regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear Thomas w.., We sincerely appreciate your invaluable feedback regarding your stay at Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive such positive remarks. Your feedback about the breakfast shared to the relevant department for their immediate action. We do apologize for the inconvenience caused. Thank you once again for sharing your experience. We eagerly look forward to welcoming you back for an even more exceptional and memorable stay in the future. Warmest regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear NN, We sincerely appreciate your invaluable feedback regarding your stay at Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive such positive remarks. We are thrilled to know that every aspect of your stay exceeded expectations and left a lasting impression. Thank you once again for sharing your experience. We eagerly look forward to welcoming you back for an even more exceptional and memorable stay in the future. Warmest regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Dear Dito, We very much appreciate your comments regarding your stay at the Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort