Sofitel Strasbourg Grande Île 5 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.903 comentários

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Sofitel Strasbourg Grande Île - Image 1
Sofitel Strasbourg Grande Île - Image 2
Sofitel Strasbourg Grande Île - Image 3
Sofitel Strasbourg Grande Île - Image 4
4 place Saint Pierre le Jeune, 67000 ESTRASBURGO, França

Descrição

Extras do hotel

  • Centralmente localizado para passear e fazer compras

  • Sofitel Estrasburgo - a magia e o encanto do Mercado de Natal

  • A vinha urbana de 300 m² é transformada numa pista de gelo durante a época de Inverno

  • Área de conferências com luz natural e vista para a Igreja Saint-Pierre-le-Jeune

  • Parque de estacionamento privado com serviço de estacionamento com funcionário

As nossas opções de alojamento

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Localização do hotel

Sofitel Strasbourg Grande Île

4 place Saint Pierre le Jeune
67000 ESTRASBURGO
França

GPS:48.585184, 7.746356

Telefone
Fax +33 3 88 15 49 99

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos
Perto da propriedade
  • Estacionamento

LA BRASSERIE SOFITEL

A Brasserie oferece um serviço contínuo onde pode desfrutar de pratos emblemáticos da gastronomia francesa preparados pelo Chef Mathieu Klein.

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Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.2/5  1.903 comentários

Nota clientes Avis 2.5/5

Martins W. Famílias - Comentários confirmados de ALL

Check in ruim , Apos entrar no quarto assustamos com as condicoes do mesmo, paredes descascando, armarios com madeiras lascadas horror, tentamos up grade no processo de check in mas foi negado mesmo sendo cliente platinum apos minha ligacao para a central conseguimos o up grade , ai as condicoes foram sarisfatorias quarto em boas condicoes exceto a cama com colchao velho canoado, ou seja pessima estadia felizmente foi um dia so nao Recomedo

Dear Guest, Thank you very much for taking the time to share your experience with us. We truly appreciate your loyalty as a Platinum member of the ALL Accor program and are grateful for your honest feedback. We sincerely apologize for the initial difficulties during check-in and for not being able to offer an upgrade in the morning as you had hoped. Due to availability constraints at that time, it was unfortunately not possible. We are, however, very pleased that, following your call to our central reservations team, a cancellation allowed you to enjoy the suite. We are glad to hear that, once upgraded, your room was in good condition and provided a more comfortable stay. Your comments regarding the room’s condition, the bed, and other aspects are taken very seriously, and we will continue working on improvements to ensure that every guest enjoys a seamless and enjoyable experience. We hope that despite the challenges, you were able to enjoy your day with us and that we will have the pleasure of welcoming you again, giving us the opportunity to provide the flawless experience you deserve. Thank you again for your loyalty and for helping us improve. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Nota clientes Avis 5.0/5

Rui A. Famílias - Comentários confirmados de ALL

Simpatia e profissionalismo

Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and professionalism of our team. Your positive comments are greatly appreciated and will be shared with the staff. We look forward to welcoming you and your family back for another wonderful stay! Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Nota clientes Avis 3.0/5

Vilas B. Casais - Comentários confirmados de ALL

Serviço não corresponde a 5*

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments on our prime location. However, I regret that our service did not meet your expectations of a five-star experience. Your insights are valuable to us as we strive for excellence. Best regards, Beatrice Aouadi Director of Guest Experience & Duty

Nota clientes Avis 2.5/5

Nathalia E. D. S. Casais - Comentários confirmados de ALL

O hotel é bem localizado. É só. Para ter café d. manhã para dois dias seriam mais 800 reais. Um absurdo. E sem opções de entretenimento nem nada. É Apenas o hype do nome. Não valeu

Dear Guest, Thank you for taking the time to share your experience. We are pleased that you appreciated the hotel’s location as well as the cleanliness and the warm welcome from our team. Regarding the breakfast, it is priced at €34 per person per night. We also noted your comments about the lack of animation. To better understand your feedback, could you please clarify what type of animation you were expecting during your stay? Your input will help us improve our services and better meet our guests’ expectations. We hope to have the opportunity to welcome you again and provide a fully satisfying experience. Kind regards, Beatrice Aouadi Director of Guest Experience & Duty

Nota clientes Avis 4.0/5

Alcides G. Negócios - Comentários confirmados de ALL

Excelente localização. A necessitar renovação mas sobrevive-se perfeitamente

Dear Guest, Thank you very much for your kind feedback and for highlighting the excellent location of our hotel as well as the quality of our services. We are delighted to hear that you enjoyed your stay and that our team contributed to making your experience a pleasant one. As the very first Sofitel in the world, we are proud to uphold a legacy of elegance, comfort, and personalized service, and your feedback inspires us to continue delivering the best experiences to our guests. We look forward to welcoming you back soon at Sofitel Strasbourg. Kind regards, Beatrice Aouadi Director of Guest Experience & Duty

Outros utilizadores da Web classificam o nosso hotel

  • 598 comentários 9.5/10 Localização
  • 930 comentários 4.6/10 Quarto
  • 1.339 comentários 9.1/10 Serviço
  • 6 comentários 8.3/10 Internet
  • 463 comentários 4.7/10 Atmosfera
  • 331 comentários 7.3/10 Pequeno-almoço
  • 300 comentários 3.3/10 Limpeza
  • 274 comentários 4.1/10 Comodidades

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