Mensagem informativa

Hotel Sofitel Strasbourg Grande Ile 5 estrelas

Nota clientes Avis 4.4/5 9.884 comentários

Hotel aprovado por ALLSAFE

Reservar este hotel
Quarto 1

Garantia do melhor preço

Como funciona?
Sofitel Strasbourg Grande Ile
Ver em um mapa
+ 14 Serviços

Extras do hotel

  • Certificação ALLSAFE pelo Bureau Veritas

  • Restaurante de inspiração alsaciana do Chef Mathieu Klein

  • O terraço e o ambiente retro-chique do Link Bar

  • Parque de estacionamento privativo com serviço de manobrista e postos de carregamento

  • As nossas áreas de seminário híbridas e os seus eventos na nossa vinha

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 15h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidos
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Lavandaria
  • Lojas/shopping Serviços a pagar
  • Porteiro/Carregador
  • Concierge
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Sala de ginástica
  • Massagem Serviços a pagar
  • Passeios de barco Serviços a pagar
Serviços empresariais
  • 16 Sala(s) de reunião
  • Business center c/ assistência
  • Servicio disponible fotocopia/impresión

Localização do hotel

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune
67000 estrasburgo
frança

Tel: +33388154900

Fax: (+33)3/88154999

Check-in desde as 15h00

Check-out até às 12h00

  • SOFITEL STRASBOURG GRANDE ILE :  A, B, C, D et F Homme de Fer

  • De avião

    FRANKFURT A 250 km / 155,36 milhas

  • De avião

    KARLSRUHE BADEN A 60 km / 37,29 milhas

  • De avião

    STRASBOURG ENTZHEIM A 19 km / 11,81 milhas

  • De comboio

    STRASBOURG A 1,5 km / 0,93 milhas

GPS:48.585184, 7.746356

As nossas opções de alojamento

Com 4 tipos de quartos (clássicos, superiores com/sem varanda, luxo) e 5 tipos de suite de luxo (Júnior, Prestígio, Luxo, Ópera, Imperial), o hotel ajuda-o a relaxar, juntamente com os nossos soberbos MyBeds. WIFI, produtos de higiene pessoal Hermès, TV com Chromecast para ler o seu conteúdo, água mineral e bandeja de cortesia, algumas comodidades de quarto que tornam a experiência única no Sofitel Estrasburgo Grande Île.

Os nossos restaurantes e bares

Terroir & Co

Os gastrónomos vão apreciar os pratos criados pelo Chef Mathieu Klein na Terroir & Co. Este elegante bistrô destaca os produtos do terroir da Alsácia e proporciona uma perspetiva diferenciada das especialidades locais.

BAR LE LINK

No Link Bar, os hóspedes podem desfrutar de um cocktail no terraço ou de champanhe na sala de refeições. Uma atmosfera intemporal e retro-chique, que poderá ser íntima ou de convívio de acordo com a sua vontade.

Foto não contratual

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 16

  • Tamanho máximo: 224

  • Capacidade máxima: 120 pessoas

  • Capacidade máxima para banquetes: 120 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Sofitel Strasbourg Grande Ile

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.4/5

9.884 comentários

tripadvisor

Classificação do TripAdvisor 4.5/5

1.901 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

French Luxury in a beautiful city

Nota Tripadvisor 5.0/5

291edwards Couples - 24/07/2021 Avaliação com certificação TripAdvisor

I enjoyed the Sofitel in the middle of the Unique big Island. The staff is super friendly and go out of there way to make you stay a memorable one! The rooms are elegant and clean and we loved the ambiance of the terrace restaurant in the middle of the city… enjoyed everything about our stay

perfection

Nota Tripadvisor 5.0/5

505leonb 23/10/2020 Avaliação com certificação TripAdvisor

kindness, cleanliness,efficiency, warm welcome, perfetc staff, nice room, good breakfast excellent location, outstanding CONCIERGE, and warm congratulations to the very present lady director Mrs Funke . If i return to Strasbourg, only one hotel THE SOFITEL . thanks

Dear Guest, What a pleasure to discover your nice review on TripAdvisor! Thank you for having taken the time to share your experience after your visit at our Sofitel Strasbourg. I am genuinely happy to read that you had a very good stay in our establishment, especially with regard to our staff. At Sofitel, we are committed to provide you with the highest quality of service for every stay. Be sure that your warm comments were already shared with our collaborators, your satisfaction is the greatest reward they could receive for their investment. We really hope to welcome you for your next journey to our beautiful city! Kindest regards, Laetitia Arnold - Head of Guest Experience

Tudo muito bom !!!!

Nota clientes Avis 5.0/5

Anónimo Famílias - 07/03/2020 Comentários confirmados de ALL

Nada a comentar além de muito satisfeito !!!

Dear Guest, Muito obrigada for your beautiful comment further to your recent stay at Sofitel Strasbourg! We are very happy to discover that your visit among us has been very satisfying. We hope to have the pleasure to welcome you back very soon in our House, Kind regards, Laetitia Arnold Head of Guest Experience

Bom Hotel

Nota clientes Avis 4.5/5

Lucas Famílias - 02/03/2020 Comentários confirmados de ALL

Hotel ótimo com comida muito bom.

Dear Guest, Thank you for your nice review further to your stay at Sofitel Strasbourg ! I am glad to know that you enjoyed your sojourn among us and the good cuisine of our Chef Mathieu Klein. We hope to have the pleasure to welcome you back soon, Sincerely, Laetitia Arnold Head of Guest Experience

Boa localizacao

Nota clientes Avis 5.0/5

Ana D. Casais - 02/03/2020 Comentários confirmados de ALL

Excelente fim de semana em casal, optima localizacao e muito boa prestacao no hotel.

Dear Guest, Thank you very much for having taken the time to complete our satisfaction survey further to your stay at Sofitel Strasbourg. I am glad to discover that your sojourn among us has been a success. It was a pleasure to welcome you. I am delighted to read that you enjoyed our ideal location in the heart of the Grande Ile and also the excellent quality of service that our team offered you. We are looking forward to receiving you again very soon, Best regards, Laetitia Arnold Head of Guest Experience

Excellent Service from Staff Saved tthe Hotel

Nota Tripadvisor 4.0/5

Prefer_Luxury Family - 10/01/2020 Avaliação com certificação TripAdvisor

Room was horribly small, old and dark. We rented a suite and had a sofa bed for children to sleep in. Once sofa bed had been opened, there were hardly any room to walk or open your suitcases. It made the stay uncomfortable with the serious lack of space. During the night, there were weird clicking cracking noises coming from the air vents. With the hotel being so old, it did feel a little loud and creepy. The toilet was near the front door before living room, while the bathroom (only combination of shower/bathtub and sink) was all the way inside after the bedroom. What saved this hotel for us were the excellent staff and service. I think the girl who checked us in was Beatrice (I hope I remember her name correctly) - the one wearing glasses. She was very nice and welcoming. The bell boy who helped us was Laslo/Lazlo (not sure which version/how to spell it) and was extremely helpful and thoughtful. He even provided complimentary pretzels and bottled water for our journey to the next city when we checked out, after he helped with loading our suitcases into the car. I was informed by the staff that this is the first Sofitel in the world and while some people may prefer really old style rooms, we prefer something newer and more spacious as it really was difficult to walk around the room and quite impossible to open suitcases fully. If I have to rate on the room and comfort only, it would have been a 1-star. However like I said, the staff at this hotel were a gem. I have never felt being so welcomed at any of the other Sofitels or other 5 star hotels. Also, parking is very limited. We arrived late at the hotel, parking was already full and we had to park at a public carpark (about 10 - 15 minutes walk away). I heard from the pther guests checking in at rhe time also had the same issue. So leave your luggage at the hotel first if you have to park elsewhere. With room/comfort and parking - 1 point rating and staff/service & location - 5 points rating, technically overall rating for this hotel based on my experience should be 3 points. However as we left the hotel feeling positive and somewhat satisfied thanks to Beatrice and Laslo's caring nature, and comparing with services from other 4 and 5 star hotels (been travelling around Europe 5 weeks and stayed at around 20 hotels), I decided to be a little biased and added an extra point. Please renovate and we would like to return.

Dear Guest, I would like to thank you for giving your opinion to the Tripadvisor Community. I note with regret that your stay at Sofitel Strasbourg Grande Ile did not meet all of your expectations and I am sorry for that. You mentioned in your comment your dissatisfaction regarding your suite. Our establishment was built in 1964 and is the first Sofitel worldwide. We know that our hotel needs a refreshing and this is why your comments are really decisive in order to develop our future renovation project. I invite you to contact our Booking Manager at the following e-mail address H0568-RE@sofitel.com with the aim of discussing your preferences for your next stay among us. Moreover, our ideal location in the heart of the Alsatian capital makes the parking a tough issue and we regret that our solution was not adapted to your desires. However, I am very delighted to learn that you highly appreciated our staff. I am glad knowing that the friendliness and the helpfulness of our staff has earned your approval. Our team takes great pride in delivering extraordinary guest experiences, and your review and your 4 points are very important to us. All the collaborators are joining me to thank you for your beautiful comments. We look forward to welcome you again in Sofitel Strasbourg. Kindest regards, Laetitia Arnold Head of Guest Experience

Great!!!!

Nota Tripadvisor 5.0/5

655katharin Friends getaway - 01/01/2020 Avaliação com certificação TripAdvisor

We were staying in the Sofitel for just one night, unforutnately. It was a great experience, The room was very comfy and clean, the breakfast was excellent and the service malificent! We will come back, for sure!

Dear Guest, What a pleasure to read such a beautiful comment! Thank you very much for having taken the time to share your great experience on Tripadvisor further to your stay at Sofitel Strasbourg Grande Ile. I am very delighted to discover that your stay among us was a success. Every day, our teams are dedicated to serve you in the best possible way, and your very positive feedback is a true reward for all their efforts. We hope to welcome you back very soon in your Alsatian House! Kindest regards, Laetitia Arnold Head of Guest Experience

Loved our Christmas stay!

Nota Tripadvisor 5.0/5

SausalitoCamara Couples - 31/12/2019 Avaliação com certificação TripAdvisor

We spent 6 nights here over Christmas and it was perfect! The location is ideal in that it literally one block off the main centre of town on Grande Ile so we were never more than a few minutes walk to Place Kleber, the Cathedral or Petit France. Being just off the main area meant it was a more quiet respite from the busy centre. The staff was unbelievably helpful at all turns and I would like to extend a profound thank to Gregorie the concierge who helped us with something every single day and also the bellman, Laszlo, who was assuring and helpful when our train back to CDG airport was cancelled due to the strike. Truly service above and beyond from both of these gentlemen. You definitely want to see make sure to the historic wine cellar in the hospital and see the video and astronomical clock demonstration....it is worth it and fascinating! (Buy your tickets for it ahead of time! and then get in the line no later than 11am. Make sure to get in the line for those that already have tickets rather those that still need to buy them (its not well marked). We took the train to Colmar on several days and used Uber to around between the crazy charming and fairy tale towns of Equisheim (tons of charm and lots of places to wine taste), Riquewihr, Kaysersberg. If you can get an appt at Domain Weinbach for a tasting, it is literally one of the BEST in that Alsatian Region but you can't just walk in....there Grand Crus will change how you think of Alsation wine (they are hard to find because the sign on the wall says Domaine Faller, not Domaine Weinbach as it is the family name).

Great Service

Nota Tripadvisor 5.0/5

globetrotter_1920 Family - 26/12/2019 Avaliação com certificação TripAdvisor

Lovely X-mas deco, centrally located, great service, parking facility not within the hotel building but parking service available, rooms small but functional, reception always very helpful and informative

Dear Guest, I would like to thank you for your nice review that you share with the community of Tripadvisor! I am delight that you enjoyed our lovely Christmas decoration inspired by the Haute Couture and our parking facilities. We are striving to ensure that a stay in our hotel is a pleasure of every moment and this is why I am happy to read that the helpful service of the reception pleased you. See you soon at the Sofitel Strasbourg Grande Ile and wish you all the best for 2020! Laetitia Arnold Head of Guest Expérience

Grand Isle Strasbourg

Nota Tripadvisor 4.0/5

Mary F Couples - 20/12/2019 Avaliação com certificação TripAdvisor

The hotel is lovely with beautiful amenities and an excellent restaurant and location. Unfortunately we were not advised in advance that, in view of road and bridge closures (Dec. 2019) we would be unable to reach the hotel by car. Thus we drove around needlessly for quite a while until we called the hotel and they advised us to park in a public parking garage- which we did- and then were walked the 1kilometer to the hotel with our baggage. This despite the hotel having parking and apparently some guests (not us) receiving an email with some sort of voucher or explanation which would have allowed us to cross over to the hotel despite the closures. The room was beautiful clean and comfortable despite a flushing issue with the toilet which necessitated 5-6 attempts before clearing entirely. The bed and pillows were extremely comfortable and we enjoyed the turn down service at night. The hotel is close to the Christmas markets and the action in this delightful city.

Sofitel getting old

Nota Tripadvisor 3.0/5

mattza2017 Family - 19/12/2019 Avaliação com certificação TripAdvisor

Staff as usual, very professional and nice. Location very good. Breakfast room loud and barren. Small breakfast room almost always occupied. Hotel getting old and furniture worn out. Unfortunately not worth the price. Not like sofitel know.

Nota clientes Avis 3.0/5

Ricardo C. Famílias - 01/12/2019 Comentários confirmados de ALL

O hotel é muito bem localizado, com uma equipe muito atenciosa. Porém é caro, custo benefício abaixo da minha expectativa.

Perfect location and attention to detail

Nota Tripadvisor 4.0/5

Joseph Normand W Business - 26/11/2019 Avaliação com certificação TripAdvisor

Sofitel Grande Ile is my preferred hotel when staying in Strasbourg. In the southwest quadrant of the island it is both out of the way, so very quiet, and close to everything (5-10 min walk to all the attractions and shopping and dining). Although some of the rooms are small they are all well appointed and the staff is always friendly and helpful and very professional.

Dear Guest, We are glad to read that you globally enjoyed your stay at the Sofitel Strasbourg Grande Ile. Your feedback is extremely valuable for us, in order to improve the quality of service that we offer our guests. I am attentive to your remark concerning the size of the room.Please note that in our House, we have several types of rooms at your disposal. For your future reservation, I suggest you to contact Delphine Winter, our Reservations Manager, at the enclosed email address: H0568-RE@sofitel.com. She will be happy to recommend a more suitable product for you. However, we thank you for your comment regarding our staff, which helps us to continuously work our excellence of services. I was also attentive to you review about our location, we are lucky to benefit from a quiet and ideal place, in the center of Strasbourg and I hope you could benefited from it to discover the historic heart of the city, which is listed as UNESCO World Heritage. I very much look forward to welcoming you back in the nearest future. Best regards, Laetitia Arnold Head of Guest Experience

Extremamente satisfeito

Nota clientes Avis 5.0/5

Isabella B. Casais - 31/10/2019 Comentários confirmados de ALL

Destaca-se a qualidade de atendimento por parte de todos os funcionários. Educados, prestativos, eficientes.

Dear Guest, Obrigada pela vosso comentário. I would like to thank you for sharing your experience further your stay at the Sofitel Grande Ile. I am delighted to read that you appreciated the friendliness and the helpfulness of our staff, because at Sofitel Hotels & Resorts, we are striving to ensure that a stay in our hotel is a pleasure every moment. We look forward to welcoming you again in the near future, on your next journey to Strasbourg. Obrigado, aguarda pela sua próxima visita! Laetitia Arnold Head of Guest Experience

Estadia curta mas muito boa.

Nota clientes Avis 4.5/5

Osni Viajante individual - 22/10/2019 Comentários confirmados de ALL

Quarto muito bom, apenas com problema de barulho na parte de baixo da área externa do bar até 1:00 hora da manhã. Relatei isso à recepção. Ótima gastronomia. Jantar e café da manhã de qualidade. Nao posso deixar de lembrar da Chefe dos serviços de recepção do hotel, Beatrice Funke, que me atendeu com muita atenção e simpatia.

Dear Guest, Following your stay at Sofitel Strasbourg Grande Ile, you have taken the time to fill out our satisfaction survey and I am thankful to you. We do our best to make your sojourn in our establishment a pleasure at all time this is why I was happy to read that we fully meet your expectations. I have already shared your wonderful return with all our teams, especially Beatrice Funke, our Front Office Manager, a beautiful personality with a great professionalism. The breakfast service and the restaurant were also very touched by your praise. Our staff is every day engaged to making your stay unforgettable in our establishment, and positive feedback like yours is a real reward for our employees. However, I appreciate your feedback about the outside noise and hope it does not affect the memory you have of your visit to Strasbourg. I hope that we will have the occasion to greet you back very soon. Obrigado, aguarda pela sua próxima visita! Laetitia Arnold Head of Guest Experience
Nota clientes Avis 5.0/5

Leonardo L. Famílias - 10/10/2019 Comentários confirmados de ALL

Excelente. Recepcionistas muito simpáticos e cordiais. Muito bom o restaurante e café da manhã. Quanto muito confortável e boa localização.

Dear Guest, Bom Dia de Strasbourg Grande Ile ! Obrigada pela vosso comentário. We thank you for having taken the time to share with us your feedbacks concerning your stay at Sofitel Hotels & Resots through our guest survey. We work every day to ensure that a stay in our hotel is a pleasure at any moment, and I was happy to read that we meet your expectations up to 100/100. Our personal is very involved in making your stay a memorable sojourn, and therefore I am very pleased to be able to forward them your positive experience, in particularly the front staff. We are lucky to benefit location in the very heart of the Alsatian capital city and our tasty French breakfast! I hope that we will have the occasion to greet you back very soon. Obrigado, aguarda pela sua próxima visita! Laetitia Arnold Head of Guest Experience

strasbourg sofitel

Nota Tripadvisor 5.0/5

q8ie81 Family - 23/09/2019 Avaliação com certificação TripAdvisor

great hotel in great location. i honestly felt special during my stay, specially having a 2 yr old child (loved the children bathroom set with the sandals :) couldnt ask for more. highly recommended. thank you abdullah alshatti

Dear Guest, Greeting from Strasbourg! I am glad to read that you enjoyed the outstanding location of the Sofitel Grande Ile, close to the city center, as well as our “children bathroom set”. Our guests’ satisfaction is our everyday priority! Thank you again for this beautiful review and hopefully see you soon, Kindest Regards, Head of Guest Experience

Muito agradável.

Nota clientes Avis 4.5/5

Luis G. D. Negócios - 18/09/2019 Comentários confirmados de ALL

Hotel bem localizado. A uma distância confortável a pé dos principais pontos da cidade. Café da manhã excelente.

Dear Guest, Bom dia de Strasbourg Grande Ile! Obrigada pela vosso comentário. We thank you for having taken the time to share with us your feedbacks concerning your stay at Sofitel Strasbourg. I notice that you were sensitive to the location of the hotel. We are lucky to benefit from a quiet and ideal place in the heart of the city center and we are glad that you enjoyed it. I'm also happy to read that you enjoyed our buffet breakfast with Alsatian flavors. We do hope that we will have the occasion to welcome you back soon on your next journey to our establishment. Obrigado, aguarda pela sua próxima visita! Laetitia Arnold Head of Guest Experience

Acolhedora e calma

Nota clientes Avis 5.0/5

C B. Negócios - 15/09/2019 Comentários confirmados de ALL

Tudo decorreu de forma organizada, desde a recepção, às horas de trabalho, às refeições O serviço de quarto foi muito atencioso e acolhedor, fez-nos sentir em casa, ainda que muito breve.

Dear Guest, There is no more pleasure to read this lovely comment! I want to thank you for taking the time to share your opinion on your recent experience in our Sofitel Strasbourg Grande Ile. Each of our collaborators is committed to making your stay at our hotel an unforgettable experience and your feedback is a great reward for them! I was thrilled to share with all of our team your enthusiastic comments regarding their service. All the staff of the Room service are touched by your comments. We do hope that we will have the occasion to welcome you back soon on your next journey to our establishment. Kindest regards, Laetitia Arnold Head of Guest Experience

Sofitel Strasbourg - excellent hotel

Nota Tripadvisor 5.0/5

HANNAPhiladelphia Family - 08/09/2019 Avaliação com certificação TripAdvisor

We stayed at this hotel last week. Hotel has an excellent location just few steps from the historic Strasbourg center. The whole staff was very helpful, courteous. Rooms present solid quality decor with superb beds. Outdoor terrace is a nice place for afternoon/evening drinks. Breakfast offers nice variety of quality food. In summary this Sofitel is an excellent choice when visiting Strasbourg .

Dear Guest, There is no greater pleasure than reading such a nice comment about your visit at the Sofitel Strasbourg Grande Ile. I was happy to read that you appreciated our ideal location, a stone’s throw from Strasbourg’s historical city center and the comfort of our hotel. We hope to welcome you very soon for your next journey in Strasbourg. Kindest Regards from European Capital, Laetitia Arnold Head of Guest Experience

Os 20 comentários mais recentes

Em parceria com TripAdvisor

Os nossos outros hotéis nas proximidades

Todos os nossos hotéis em estrasburgo