Sofitel Strasbourg Grande Île 5성

고객 평점 (ALL 평가) 4.2/5 1,902 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Sofitel Strasbourg Grande Île - Image 1
Sofitel Strasbourg Grande Île - Image 2
Sofitel Strasbourg Grande Île - Image 3
Sofitel Strasbourg Grande Île - Image 4
4 place Saint Pierre le Jeune, 67000 STRASBOURG, 프랑스

호텔설명

호텔 추가 정보

  • Our temporary ice rink at the Christmas market

  • La Brasserie welcomes you on its beautiful terrace on fine days

  • 3229 sq. ft. (300 m²) interior garden

  • Seminar spaces with natural light and view of Saint-Pierre-le-Jeune Church

  • Private parking garage with valet service

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

Sofitel Strasbourg Grande Île

4 place Saint Pierre le Jeune
67000 STRASBOURG
프랑스

GPS:48.585184, 7.746356

전화
팩스 +33 3 88 15 49 99

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

LA BRASSERIE SOFITEL

The Brasserie offers a continuous service where you can enjoy emblematic dishes of French cuisine prepared by Chef Mathieu Klein.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,902 리뷰

위치 좋지만 복도는 불쾌한 냄새가 지속됨

고객 평점 1.5/5

익명 가족 - 전체(All) 통지 확인

좋은 위치이나 조식이 너무 형편없었고, 복도에서 불쾌한 냄새가 지속됨. 직원들은 매우 친철하고 좋았음.

Dear Jun Seok P., Thank you for taking the time to tell us about your experience at the Sofitel Strasbourg Grande Île. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatrice Aouadi Director of Guest Experience & Duty

점점 품질이 낮아지는 느낌을 받는다

고객 평점 3.0/5

익명 비즈니스 - 전체(All) 통지 확인

아침 식사의 고급스러움이 사라지고, 빵도 맛이 없어지고 있다. 좀 더 디테일하게 고급스러운 호텔이였으면 좋겠다

Dear Mr. H., Thank you for taking the time to share your feedback regarding your recent experience with us. We truly appreciate your input as it helps us to continually improve our services. We are disappointed to hear that you found our breakfast offerings to be lacking in quality and luxury, and we sincerely apologize for any inconvenience this may have caused. Ensuring a delightful dining experience for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Rest assured, we have taken note of your comments regarding the freshness of our bread, and we will work diligently with our culinary team to address this matter promptly. Furthermore, we understand your desire for a more upscale experience with attention to detail throughout the hotel. Your feedback is invaluable as it allows us to focus on areas for enhancement. We are committed to providing an exceptional stay for all our guests, and we will strive to incorporate additional details and elevate the overall experience moving forward. Once again, we sincerely apologize for the shortcomings you encountered during your visit. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made based on your valuable feedback. We look forward to the opportunity to exceed your expectations on your next visit. Kind regards, Camille Renaud Executive Assistant in charge of Quality

예전대비 별로

고객 평점 2.5/5

P. 비즈니스 - 전체(All) 통지 확인

조식 별로

Dear Mr. P., Thank you for sharing your thoughts on your recent stay with us. We appreciate your loyalty and are sorry to hear that your experience did not meet your expectations this time. We are particularly concerned to hear about your dissatisfaction with breakfast. Please know that we take all feedback seriously and will review your comments with our team to identify areas for improvement. If you have any specific suggestions or additional details you would like to share, please do not hesitate to contact us. We hope to have the opportunity to welcome you back in the future and offer you an improved stay. Kind regards, Camille Renaud Executive Assistant in charge of Quality

그 외 웹 사용자 평가 등급

  • 597 리뷰 9.5/10 위치
  • 930 리뷰 4.5/10 객실
  • 1,328 리뷰 9/10 서비스
  • 6 리뷰 8.3/10 인터넷 가격
  • 462 리뷰 4.6/10 분위기
  • 330 리뷰 7.3/10 조식
  • 301 리뷰 3.3/10 청결도
  • 276 리뷰 4.1/10 편의 시설

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