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SOFITEL Kia Ora Moorea Beach Resort 5 stars

Customer review rating 4.6/5 3,655 reviews

ALLSAFE approved hotel

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SOFITEL Kia Ora Moorea Beach Resort
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+ 16 Services

Hotel extras

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, gourmet dining by Marc Lintanf

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (nearby)
  • Air conditioned
  • PAPEETE FAAA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Solarium
  • Babysitting on request (nearby)
  • Golf
  • Beach and water sports Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • Conventions hotel
  • Business center with support staff

Hotel location

SOFITEL Kia Ora Moorea Beach Resort

Moorea
BP 28
BP 28
98728 maharepa
french polynesia

Tel: +68940551212

Fax: (+689)40551200

Check-in from 14h00

Check out up to 11h00

  • By plane

    PAPEETE FAAA At 17km / 10 miles - Shuttle paying

  • By boat

    VAIARE At 4km / 2.5 miles

  • By helicopter

    TEMAE At 2km / 1.25 miles

GPS :-17.501289, -149.764378

Our accommodation(s)

Should you wish to dine in the privacy of your bungalow, our In Room Dining team is ready to serve you an extensive menu. Our dedicated Chefs are here to fulfill your culinary desires and satisfy your palate.

LUXURY VILLA, 2 King Size Beds, ocean view

  • Max. number of persons: 8
  • Area: From 221 / 2379 sq ft
  • Views: Lagoon view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

PURE

Type of cuisine: International

Set in a contemporary decor, Pure enables you to enjoy your meal in a relaxed ambiance while contemplating the panoramic view on the lagoon and the island of Tahiti.

K

Type of cuisine: Gourmet

K restaurant offers a mythical sight of the lagoon and of the island of Tahiti. Enjoy the world class cuisine of Chef Marc Lintanf in an intimate and romantic setting.

VUE

Facing the lagoon and the swimming pool. Polynesian atmosphere. Exotic south Pacific cocktails. The largest selection of liqueurs in French Polynesia. Snacks, ice cream counter. Weekly entertainment.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BEACH BAR

Located on the longest white sand beach of the island facing a unique view on the protected lagoon and the island of Tahiti, the Beach Bar offers cocktails and snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
SOFITEL Kia Ora Moorea Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,655 reviews

TripAdvisor Rating 4.5/5

3,914 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very nice hotel, great over water room, food was okay

TripAdvisor rating 4.0/5

Parttimetraveler24 20/09/2021 TripAdvisor review

From the moment we arrived, the hotel staff were very friendly, and accommodating. We got on the earliest ferry from Tahiti, and checked in around 7 am, with no issues. The over water bungalow was very clean and spacious, the weather and the water temperature was perfect. My favorite part in the hotel is the expansive lagoon with almost endless coral gardens, it’s almost like being dropped in an aquarium, countless varieties of fish to see, even saw a 6-7 ‘ black tipped shark minding his business and swing out to the break water!! Also while lounging on the beach, my wife and I saw whales breaching the shore on back to back days, incredible sight to see!! The only fault would be the food, not what we initially thought would be available, but none the less, an awesome experience, and based on this trip would prefer Moorea over Bora Bora.

Wonderful Stay, Beautiful Location, Excellent Service

Customer review rating 4.5/5

Jillian Couples - 17/09/2021 Confirmed reviews ALL

We really enjoyed our stay. We were concerned with not having enough to do given we couldn't leave the resort or go on any excursions but we felt we had enough activities to occupy our time and the location was so beautiful it was nice to just relax and enjoy the scenery. We loved the food and the service was excellent.

Dear Mr B., We thank you for taking the time to evaluate your stay with us and we will be delighted to read that you are satisfied with your stay. We would like to thank you for all your comments. Our IT team has been informed of your remark regarding the Wi-Fi and we thank you for contributing to the improvement of this service. We however need to address the issues you raised regarding our restaurant, it was limited during your stay with us due to an exceptional situation : before your arrival, new restrictions were announced by the Authorities (curfew and lockdown). In addition to these new restrictions and despite the social distancing measures taken, our team and their families were impacted by the pandemic. As a result we had to adjust our menu and rearrange our organization. We normally have a second restaurant, however this one is currently closed and the health crisis is slowing down its reopening. We would like to apologize for this inconvenience, and would like to assure you it does not reflect the quality of service that we are used to offer. We have revised and expanded our menu since you visited. We thank you for choosing the Sofitel Kia Ora Moorea for your wedding anniversary, Best regards, Sabine LAMBERTS General Manager Sofitel Kia Ora Moorea Beach Resort

Great location, excellent service

Customer review rating 4.5/5

Meagan Couples - 16/09/2021 Confirmed reviews ALL

It was our first time traveling to Moorea, and we had heard great things about the Sofitel so we decided to check it out. What a wonderful experience! We loved the location, the eco scooter tour, the botanical tour, and the fresh crossaints at breakfast most of all. We were sad that we could not hike/shop/tour the island like we had initially planned, and had quite a few charges on our bill at the end that we did not purchase (ex: was charged for multiple dinners at the same location the same night). We enjoyed it overall and are planning on coming back to stay next year.

3 nights in Moorea

TripAdvisor rating 5.0/5

JamesL6629 16/09/2021 TripAdvisor review

Overall it was a great stay in a beautiful location. The only reason for lower service rating was due to issue with replenishment of drinks in mini fridge in room and the way it was handled by front desk. A minor issue but one that shouldn't happen.

Dear James L, Thank you for your positive review of our hotel and we are delighted to hear that you enjoyed your stay with us. We apologize for the misunderstanding regarding the minibar. We do offer a free daily minibar refilling service with a selection of 2 beers, 2 soft drinks, 2 waters, however, this replenishment service is only carried out if the products in the minibar have been used. We will share your comments with our staff. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort. Best regards

Nice location. Very nice accommodating staff.

Customer review rating 5.0/5

Robert C. Couples - 15/09/2021 Confirmed reviews ALL

I had a great time at the Sofitel Moorea. Even though we could not leave the resort due to Covid restrictions, I was never bored. The staff was very efficient, accommodating, and gracious. Specifically I got to Tama and Lucinda. They were great.

Dear Mr C., We thank you for taking the time to write such a lovely review of your recent stay with us. We are pleased to receive your compliments regarding our beautiful property and staff and will share them with our teams. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort for your honeymoon, Best Regards Sabine LAMBERTS General Manager Sofitel Kia Ora Moorea Beach Resort
Customer review rating 3.5/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

We enjoyed our stay and our room. Almost all people are extremely nice, with the exception of the woman at the check-in.

Dear Mr D., We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort and are delighted to read that you had a great time with us. We are sorry for the misunderstanding at your check-in. You booked through a third party who used a specific preferred rate. Per our group policy, the benefits linked to your Accor Loyalty Card and the reward points cannot be applied on the preferred rate you booked. We thank you for your comment which will allow us to remind it to our trade partners of our policy. We would like to address your comments regarding the menu. It was indeed limited during your stay with us but it is due to an exceptional situation: before your arrival, new restrictions were indeed announced by the Authorities (curfew and lockdown). In addition of these new restrictions and despite the social distancing measures taken, our team and their families were impacted by the pandemic. As a result we had to adjust our menu and rearrange our organization. We normally have a second restaurant, however this one is currently closed and the health crisis is slowing down its reopening. We would like to apologize for this inconvenience, and would like to assure you it does not reflect the quality of service that we used to offer. We have revised and expanded our menu since you visited. We thank you for staying with us and hope you will nevertheless keep great memories of our island. Best Regards Sofitel Kia Ora Moorea Beach Resort

Excellent

Customer review rating 5.0/5

Rami T. Couples - 08/09/2021 Confirmed reviews ALL

It was magical. The lagoon and bungalows are so beautiful but most of all the Hotel personnel makes you feel at home with their kindness and great service. Erwan the manager is always around making sure that all clients are happy with their stay , we did not see this in other hotels. His daily tours and interactions with us made a difference. We will definitely go back to Sofitel.

Dear Mr T., We thank you for taking the time to write such a lovely review of your recent stay with us. We are pleased to receive your compliments and will share them to our teams. Regarding the TV channel, we indeed offer one English language channel (CNN) for the time being. We apologize for this inconvenience, we are working on a solution and thank you for your patience in the matter. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort for your honeymoon, Best Regards Sofitel Kia Ora Moorea Beach Resort

Wonderful and friendly staff!!

Customer review rating 4.5/5

Hilary J. Families - 07/09/2021 Confirmed reviews ALL

My daughter and I came to stay during a lockdown. It was nice that the resort had paddle boards and kayaks bikes and great food to enjoy. My one complaint was the Internet service was poor.

Dear Mrs J., We thank you for taking the time to share your positive impressions of our beautiful property and we are thrilled to read that you fully enjoyed your stay with us. We have a strict sanitary protocol certified by our group, the All Safe program implemented in our hotel. Common areas and high touch points are cleaned and disinfected several times a day. However, your comment is an opportunity for us to remind our teams to be extra careful with the cleaning protocol. We have noted that you were not entirely satisfied with the internet connection and we are working with our maintenance team to improve it. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort, Best Regards, Sofitel Kia Ora Moorea Beach Resort

Fantastic experience

Customer review rating 5.0/5

Alan W. Couples - 05/09/2021 Confirmed reviews ALL

Our French Polynesian experience was all that we imagined it would be and so much more. The resort was beautiful and peaceful. We were treated so well by all the staff. Anything we needed or were looking for, they facilitated for us.

Dear Mr W., We thank you for your excellent review of our beautiful property and staff and we are thrilled to read that you enjoyed your stay with us. We are pleased to share all your compliments with our teams. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort. Best Regards Sofitel Kia Ora Moorea Beach Resort

Extremely relaxing and beautiful views

Customer review rating 4.5/5

Steve M. Couples - 02/09/2021 Confirmed reviews ALL

We loved our stay at the Sofitel resort. The garden bungalow was beautiful and had everything we needed. The views from the pool were incredible and the staff was amazing and courteous. The food at the restaurant was amazing as well.

Dear Mr M., We thank you for your positive impressions of our beautiful property and facilities and we are thrilled to read that you had a lovely and relaxing honeymoon with us. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort for your vacation in Moorea. Best Regards Sofitel Kia Ora Moorea Beach Resort

Nice friendly service at the hotel from everyone!

Customer review rating 4.5/5

Anonymous Families - 01/09/2021 Confirmed reviews ALL

Overall a nice experience. Excellent and friendly service from every hotel employee. Asian food during Asian buffet night was not very good and definitely not worth the high cost.

Dear Mr D., We thank you for taking the time to write such a great review of our resort. We are thrilled to read that you were pleased with your vacation and are pleased to receive your compliments of our teams. We have noted your feedback on our buffet. We do not offer an Asian buffet at our restaurant and only propose 2 different buffets: Mediterranean and Polynesian. Nevertheless, we are sorry if one of these buffets did not meet your expectations and we shared your comments with the chef and his team. We hope that you kept great memories of your stay in Sofitel Kia Ora Moorea Beach Resort. Best Regards, Sofitel Kia Ora Moorea Beach Resort

Great location. COVID-19 restrictions diminished experience

Customer review rating 3.5/5

John A. Couples - 01/09/2021 Confirmed reviews ALL

Location is great, close to ferry. Beach and snorkeling is great. Restaurant could use some improvement. Food is very expensive for what you get. Service is sometimes great, other times very difficult to get service

Dear Mr A., We thank you for taking the time to evaluate your stay with us and are delighted to receive your compliments regarding our location and facilities. We are sorry your experience was diminished by the COVID: before your arrival, new restrictions were indeed announced by the Authorities (curfew and lockdown). On top of these difficulties, our team and their families were impacted by the pandemic , resulting in a reduction of our staff. We had to rearrange our organization and it might have impacted the quality of service. We would like to apologize for this inconvenience and hope you nevertheless enjoyed your time with us. We thank you for choosing our hotel for your 40th wedding anniversary, Best regards, Sofitel Kia Ora Moorea Beach Resort

Nice start to our honeymoon

Customer review rating 4.5/5

Michael W. Couples - 31/08/2021 Confirmed reviews ALL

We wanted a tropical beach and pool start to our honeymoon. Sofitel Moorea offers a pleasant beach with many watersport options. Sofitel Moorea is also located a modest drive from some of the islands beautiful natural features including scenic mountains, bays, and hiking trails. The guest services were pleasant and responsive. Our accommodations were among the deluxe garden bungalows which we found to be pleasant enough with the beachfront steps away.

Dear Mr W., We thank you for taking the time to write such a lovely review of your recent stay at the Sofitel Kia Ora Moorea Beach Resort. We are pleased to receive your compliments regarding our property. We have noted your improvement suggestions which we have shared with our teams. We normally have a second restaurant, however this one is currently closed and the health crisis is slowing down its reopening. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort, Best Regards Sofitel Kia Ora Moorea Beach Resort

Gorgeous

Customer review rating 4.5/5

Mathew W. Couples - 31/08/2021 Confirmed reviews ALL

Your hotel is extraordinarily beautiful! All the accommodations there were top notch, with only one exception, the food! If you're going to ask people to pay $26USD for a hamburger, it better be the best hamburger they ever had. We played for excellence and got mediocre at best. Thank you,

During this pandemic, amazing job by all

Customer review rating 4.5/5

Julie J. Couples - 29/08/2021 Confirmed reviews ALL

We arrived on Moorea right as the lockdown began. Everyone did their very best to help tourists and guests to navigate the changing situation and enjoy the beautiful environment.

Dear Ms J., We thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay with us during this period and we are pleased to receive your compliments. We will share you congratulations to our teams who work daily to offer you great memories. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort, Best Regards, Sofitel Kia Ora Moorea Beach Resort

Great location, very friendly staff.

Customer review rating 4.0/5

Georg S. Families - 28/08/2021 Confirmed reviews ALL

We booked at short notice and had a very nice time. The location is great, particularly the nice fairly secluded beach, a golf course only 5 minutes away was another plus. The food was good apart from the dinner buffet. The staff are extremely friendly and helpful.

Dear Mr S., We thank you for taking the time to write a positive review of our resort. We are thrilled to read that you were pleased with your vacation and enjoyed our location and guest service. We thank you for your suggestions and we have shared them with our team, in order to improve our services. We hope you will kept good memories of your stay in Moorea. Best Regards, Sofitel Kia Ora Moorea Beach Resort

So so

Customer review rating 2.5/5

B Families - 28/08/2021 Confirmed reviews ALL

The concierge was ok at the start, made a few mistakes, but recovered at the end. The property is in need to upgrades. The shower pressure needs to be higher as is the hot water.

Dear Mr T., We regret that your stay did not meet your expectations. We are sorry that you had difficulties with the helicopter and the coordination with the different suppliers (transfer companies) , however those are external services to the hotel. We take note of your dissatisfaction with these companies and will share your feedback with them. Following your message and after inspection of your bungalow by our maintenance team, we would like to inform you that the necessary measures have been taken to resolve the shower pressure. We have started refurbishments of the the hotel a few months ago and we will continue to improve our services. We thank you for taking the time to share your feedback which will greatly help us. We thank you for your patience and for choosing the Sofitel Moorea. Best Regards, Sofitel Kia Ora Moorea Beach Resort

Best location, best beach

Customer review rating 4.5/5

Anonymous Couples - 27/08/2021 Confirmed reviews ALL

Wonderful va ation

Dear Mr V., We thank you for taking the time to write such a complimentary review of our resort. We are thrilled to read that you were pleased with your vacation and hope that you will keep great memories of your stay in Moorea. Best Regards, Sofitel Kia Ora Moorea Beach Resort

Awesome resort in Moorea

TripAdvisor rating 5.0/5

ArielZ28 01/08/2021 TripAdvisor review

We stayed for a week at the Sofitel resort in Moorea in a Garden View Bungalow. It was one of our best vacations--the resort is beautiful and has more than 1km of pristine beach, great snorkeling right there, free use of snorkeling gear and other water activities. The bungalow was very spacious and comfortable with all the amenities and a great veranda, grounds are beautiful and well maintained, excellent breakfast...highly recommend.

Dear ArielZ28, We thank you for sharing your comment with the Tripadvisor Community and us. We are pleased to read that you enjoyed your stay with us and all the facilities we offer. We hope to see you again very soon ! Best Regards,

WOULD RECOMMEND STAYING

TripAdvisor rating 4.0/5

Sightseer161533 31/01/2020 TripAdvisor review

Loved the over the water bungalow. Great value! Staff was all very friendly and helpful. Beds and pillows were very comfortable Disappointed there was no clear kayaks. Also did not feel things going on at the resort were not very well communicated.

Dear Sightseer161533, Thank you for your nice comment after your stay at the Sofitel Moorea Ia Ora Beach Resort. We are glad to read that you appreciate our bungalows and we are sorry for the wrong information you had concerning our clear kayaks but the nautical centre can proposed others water activities. Hope to welcome you again in our Resort Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora beach Resort

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