Sofitel Bogota Victoria Regia 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 076

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Carrera 13 # 85-80, Cundinamarca, 110221 BOGOTA, Kolumbia

Opis

O hotelu

  • Hotel w Kolumbii oferuje 3 sale konferencyjne, doskonałe do organizacji wydarzeń firmowych.

  • Zapraszamy na hotelowy podwieczorek.

  • Hotel w Bogocie nieopodal lotniska, dojazd autem zajmuje 36 minut.

  • Dzieci do 12 lat przebywają bezpłatnie w pokoju z rodzicami

  • Hotel w Bogocie zaprasza Gości ze zwierzętami (za dodatkową opłatą).

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Lokalizacja hotelu

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80, Cundinamarca
110221 BOGOTA
Kolumbia

Pozycja GPS:4.669983, -74.053158

Telefon
Faks +57 601 6220692

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Basilic Restaurant

Odkryj restaurację Basilic Signature serwującą kuchnię, składającą się z lokalnych produktów z różnych regionów Kolumbii, z francuskimi i awangardowymi akcentami. W restauracji Basilic Cuisine de Origen

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 1 076

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 455

Expect little and you won’t be disappointed

Ocena na stronie TripAdvisor 3.0/5

Jdhertz Rodziny - Opinia zatwierdzona w TripAdvisor

Seriously?! These folks are NOT ready for prime time. It’s not third world (we discussed this over dinner and concluded definitely second world) but OMG their idea of hospitality would be a joke if they weren’t charging first world prices. That kinda takes the humor out of it. New Year’s Eve party would be comical but for the fact I had to sit there at their maximum decibel levels and every time we complained that we had to scream at each other to have a conversation they’d turn the “music” louder. Their new years dinner included warmed up leftovers from breakfast (the empanadas at breakfast were outstanding, but warmed up for dinner not so much), and between the mediocre food and the mind numbing noise they called music it left us wanting to leave early. Like I said these folks just aren’t ready for prime time but they charge top dollar for their comical attempt at “hospitality”. E for effort guys.

Very nice hotel, great value and high quality

Ocena na stronie TripAdvisor 4.0/5

Richard D Couples - Opinia zatwierdzona w TripAdvisor

Lovely hotel. Staff was incredibly helpful . The room was a bit dated but very nice . The bed was very comfortable. The room was peaceful and even though facing a busy street, was not noisy at all. Turn down service every evening. The breakfast was great. The room was great value for the quality. My only complaint was that the toilet in my room (606) was not flushing optimally.

$330 early check in fee!!!

Ocena na stronie TripAdvisor 1.0/5

josephcU5936EN Solo travel - Opinia zatwierdzona w TripAdvisor

Well, let me just say that I’ve stayed here several times before in the past. And I always liked it. This time my flight was arriving very early at 7 AM. So I called the weekend in advance and saw if I could check in early. I had booked my hotel with points that I had accumulated on Expedia. I had leftover points as well so if I needed to book a second night so I could check in early I was going to do so. I called the front desk and they notified me that if I waited until the day before I could probably inquire about an early check-in. They told me that if he would apply, but it would be better I do this. I asked him if I just spoke two nights would be better and they said just wait and see until the day before. I was very happy with this and it seemed like they were trying to help me. The day before I called in and they said yes early check-in was available and to go ahead and book my night. So I booked it using my points and I had extra points available. When I arrived, they told me that the check-in early fee was $330. This was actually more than the rate online for a full night. The man at the front counter was very polite as is most of the staff. I was kind of dismayed and told him that that was a lot of money for just checking in early. He said sorry and that was the policy. I understand the fee would apply for an early check-in, but to be more than a might be rate I thought was ridiculous. The thing that drove me insane was I could’ve used my points to just book an extra night if I needed to. It’s a beautiful hotel. Staff are nice, but I will never say her again.

Bonjour Monsieur JosephcU5936EN, Thank you for sharing your experience and I am very sorry to read this that this last stay was not as you expected, especially after having stayed with us several times in the past. We greatly value your loyalty and understand your frustration regarding the early check-in charge. We would like to apologize if the information provided in your previous communications was not clear or if this caused any confusion. Our team always strives to provide the best service and ensure that our guests have a comfortable stay, but we clearly fell short of your expectations this time. The cost of early check-in depends on the time of arrival. But we understand your concern about the price compared to a full night's rate. Our rates are dynamic and change daily based on hotel occupancy. In order to secure the best rate, it is always better to book in advance rather than on the day. We will review this case internally to improve our communication processes and prevent other guests from facing similar situations. We appreciate your kind words about the hotel and our staff, and we deeply regret that this inconvenience has affected your overall perception. Should you decide to give us another opportunity, please do not hesitate to contact us directly to ensure that your next experience is a much more positive one. I look forward to hearing from you. Cordially yours,

One of the best Sofitel’s I stayed in

Ocena na stronie TripAdvisor 5.0/5

Kai W Solo travel - Opinia zatwierdzona w TripAdvisor

Arrived at the Sofitel in Bogota for the first two days of my Colombia trip (and will also be coming back in a few days for my last night in Colombia). I can’t say enough positive words about this hotel. The staff is absolutely wonderful, friendly, cheerful all the time and really helpful. Room was pristine clean, plenty of offerings at the breakfast, location wise also a very good choice. Happy to come back in a few days!

Bonjour Kai W, Thank you very much for your comments about your most recent stay at Sofitel Bogotá Victoria Regia. It is always a pleasure to know that our hotel lived up to your expectations and to feel that sense of well-being and confidence thanks to the kindness and professionalism of our staff who are always willing to give their best to create those unique experiences like the ones you remembered by leaving us this great review. We thank you once again for sharing with us your experience showing the amenities of our hotel such as our delicious breakfast buffet, the excellent service of our staff and the best location, where gastronomy and good living come together in one place. See you soon :) Cordially yours,

Absolutely Amazing - Book Immediately

Ocena na stronie TripAdvisor 5.0/5

Jennifer S Couples - Opinia zatwierdzona w TripAdvisor

Sofitel Bogota is magnificent. It is a beautiful hotel in Zona Rosa. Bars, restaurants and shopping are walking distance. The rooms are large, well-appointed and lovely. Staff is great and very helpful. I wouldn’t stay anywhere else in Bogota.

Bonjour Madame Jennifer, Thank you very much for your comments about your most recent stay at Sofitel Bogotá Victoria Regia. It is always a pleasure to know that our hotel lived up to your expectations and to feel that sense of well-being and confidence thanks to the kindness and professionalism of our staff who are always willing to give their best to create those unique experiences like the ones you remembered by leaving us this great review. We thank you once again for sharing with us your experience showing the amenities of our hotel such as our delicious breakfast buffet, the excellent service of our staff and the best location, where gastronomy and good living come together in one place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Cordially yours, Laura Salamanca, Guest Relations,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 447 Liczba opinii 9.7/10 Lokalizacja
  • 512 Liczba opinii 7.9/10 Pokój
  • 1 113 Liczba opinii 9.4/10 Obsługa
  • 5 Liczba opinii 7.9/10 Internet
  • 216 Liczba opinii 9.2/10 Śniadanie
  • 188 Liczba opinii 8.9/10 Jedzenie
  • 168 Liczba opinii 8.8/10 Udogodnienia
  • 141 Liczba opinii 8.9/10 Klimat

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