Novotel Dakar 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 341 görüş

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Açıklama

Otel ekstraları

  • In the heart of Dakar's business district

  • Secure location right in the city center and close to the Central Bank

  • Heated outdoor swimming pool and peaceful garden

  • Views of the sea and the island of Gorée from some bedrooms

  • Our hotel is Safe Hotels certified, book with complete peace of mind!

Konaklama olanaklarımız

Otelin konumu

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

GPS:14.668828, -17.426773

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

La Calebasse

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  341 görüş

TripAdvisor Derecesi  4.0/5  962 görüş

2023 mükemmeliyet sertifikası

Could do better

Tripadvisor puanı 2.0/5

Navigator03692137840 TripAdvisor onaylı yorum

I struggled because the aircon was not working properly throughout my visit. The first room I was given despite being non smoking had a bad smell of cigarettes. The sheets had stains on them too. Despite the issues the staff was friendly and helpful.

Dear Navigator03692137840, We apologize for the inconvenience you experienced with the air conditioning and room cleanliness. Your feedback is valuable, and we will address these issues promptly. We are glad you found our staff friendly and helpful. Best regards, Novotel Dakar

A Good Stay

Tripadvisor puanı 5.0/5

Mohamed G İş - TripAdvisor onaylı yorum

I had an overall wonderful stay. I enjoyed an upgrade which exceeded my expectations. The suite was very clean and so was the entire hotel. The ocean view was beautiful, staff were warm and friendly, and the cuisine was great. The location of the hotel is central and close proximity to my areas of interest. Special thanks to Safietou at the reception for making my stay a good one.

Beautiful Stay

Tripadvisor puanı 5.0/5

mohamedg247 İş - TripAdvisor onaylı yorum

I had a beautiful stay thanks to the warm hospitality, upgrade with beautiful ocean view and exquisite cuisine. Special appreciation to Safietou for making my stay a special one

Rude and inelegant front desk employee (lady)

Tripadvisor puanı 2.0/5

edalmann İş - TripAdvisor onaylı yorum

On the date of my arrival (May 20, 2024, at 8am) the receptionist who attended to me was rude, rude, unavailable and very aggressive. She did not provide me with information regarding access to the room, she refused to insist on my payment via Visa credit card, she refused to clearly write her name so that I could report her bad behavior. The room I stayed in did not correspond to my reservation instructions through HRS (from the World Bank), it did not have a view of the sea or pool. The mattress was extremely soft, without comfort, which prevented me from sleeping well, I needed a more rigid/orthopedic mattress, as I was at work and it is very important to be able to rest well and wake up without back pain. It was not a pleasant experience at all.

Dear edalmann, We sincerely apologize for the unsatisfactory experience you encountered with our front desk employee. Providing exceptional customer service is our top priority, and we regret that we fell short during your check-in. Rest assured that we will address this issue internally to ensure it does not happen again. Regarding the room discrepancy and the mattress comfort, we understand the importance of a good night's sleep, especially during work trips. We will investigate the room assignment process to prevent such errors in the future. Your feedback is invaluable to us, and we will strive to improve based on your comments. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Warm regards Aby Myriam POUYE

A place to stay in Dakar

Tripadvisor puanı 3.0/5

Roger B TripAdvisor onaylı yorum

Well, there seems to be no relation to the price you pay versus what you get at this property. It never felt like a particularly good value to me, the rooms are a bit old and there seems to be nothing interesting aside from a small market that is particularly interesting nearby. The photos I see emphasize the food, which seemed acceptable to me, but no more. While I have no specific complaints about this hotel, I can't say that they tried particularly hard to make me want to come back either.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 92 görüş 8.6/10 Konum
  • 167 görüş 5/10 Oda
  • 672 görüş 9.2/10 Hizmet
  • 18 görüş 9/10 Wifi
  • 321 görüş 8.4/10 Yemek
  • 84 görüş 8.4/10 Kahvaltı
  • 65 görüş 5.9/10 Hijyen
  • 42 görüş 2.5/10 Fiyatının Karşılığı

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