Novotel Poznan Malta 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,185 件のレビュー

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Novotel Poznan Malta - Image 1
Novotel Poznan Malta - Image 2
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Termalna 5, 61-028 Poznan, Poland

説明

ホテルのその他の情報

  • Green recreational area of the city, aquapark close by

  • Outdoor swimming pool and fitness studio

  • 30 minutes' walk to the center, convenient tram transport

  • Restaurant with summer terrace in the garden

  • 4 fully equipped conference rooms

当ホテルの客室

ホテル所在地

Novotel Poznan Malta

Termalna 5
61-028 Poznan
Poland

GPS:52.407924, 16.97392

電話番号
ファックス +48 61 654 31 95

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO SQUARE LOUNGE BAR

NOVO2 restaurant is a bar and a restaurant - a great place to rela and to have social and business meetings. During the summer season, we invite guests to the restaurant garden.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,185 件のレビュー

トリップアドバイザーの評価  4.0/5  562 件のレビュー

Great Stay at Novotel, Malta, Poznan

トリップアドバイザーの評価 5.0/5

Explore52595523530 Friends getaway - トリップアドバイザー認証口コミ

We have been visiting novotel Malta for about 10 years. During our stay, we have always found the staff very courteous and helpful. In fact, we have always treated them as part of our family. Although Polish is the main language, English is widely spoken.The facilities are adequate and definitely fulfil all our requirements during our stays. The food is of international cusine and changed on semi annual basis. They have the pool open in the summer months that is staffed by a lifeguard.

Great, quiet hotel

トリップアドバイザーの評価 5.0/5

633desislavab ファミリー - トリップアドバイザー認証口コミ

The hotel is located in a quiet area but at the same time very close to public transport. Nica, clean, rooms, spacious too. A lot of variety for breakfast. The food in the restaurant was also fresh and delicious. Great value for money, we do recommend it!

Thank you for taking the time to give us your opinion. We are pleased that we met your expectations and your stay can be considered a successful one. We look forward to seeing you again. Best regards, Miłosz Białas Reception Shift Manager Novotel Poznan Malta

Twice in one week

トリップアドバイザーの評価 4.0/5

Roscoe64 ビジネス - トリップアドバイザー認証口コミ

The rooms are great, bar good, a little expensive, the only reason for 4 not 5 was that the entire hotel did not have wifi as it was broken, this was devastated because i had to work on my laptop. I would have gone somewhere else if i knew that. That said very professional desk staff and very nice rooms.

Thank you for taking the time to give us your opinion. We are very sorry for the inconvenience caused by the wi-fi. Our team has tried to rectify this situation as soon as possible. I hope that despite this situation, your stay can be considered as successful. We look forward to seeing you again. Best regards, Miłosz Białas Reception Shift Manager Novotel Poznan Malta

Worst stay ever / all closed and hotel clerk and safety don’t care about 10 people making noisy party

トリップアドバイザーの評価 1.0/5

haraldschefft ビジネス - トリップアドバイザー認証口コミ

Never had such a bad stay - 3 complaints but Hotel don’t stop small group of people making noise like hell at 1am on closed hotel bar terrace - manager and security don’t react and the u turn build hotel doesn’t allow people to sleep as even with closed windows the noise is to loud

Dear Sir, Thank you very much for taking the time to share your comments about your stay at our hotel. We are extremely sorry that we did not meet your expectations; please accept our sincerest apologies for this. As part of Novotel, we are committed to providing the highest quality service to every guest, so the feedback you have provided is extremely important to us. We would like to assure you that we are already taking the appropriate steps to rectify the problem and avoid a recurrence in the future. As compensation, we have not taken payment for the day in which you experienced the inconvenience. We are grateful that you shared your experience with us and hope that we will have the opportunity to present a high quality service in the near future. Yours sincerely, The Novotel Poznan Malta Team

Old hotel with poor service

トリップアドバイザーの評価 2.0/5

GuilhermeYN ビジネス - トリップアドバイザー認証口コミ

Unfortunately my experience wasn't the best. At the arrival I was checked in by a receptionist that had problem speaking english and when I arrived at my room I found food left on the fridge and some trash in the trash can. Overall I can say that this was one of the worst Novotel I've been as the service was not the best, plus the hotel itself that looks pretty old.

Thank you for taking the time to give us your opinion. We are very sorry for this situation. Our team is constantly learning and we try to correct any mistakes. As a novotel, our guests are the most important thing to us. We want every stay to be well remembered. We look forward to seeing you again. Best regards, Miłosz Białas Reception Shift Manager Novotel Poznan Malta

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 412 件のレビュー 7/10 客室
  • 563 件のレビュー 9.6/10 サービス
  • 9 件のレビュー 10/10 インターネット
  • 271 件のレビュー 9.2/10 朝食
  • 143 件のレビュー 8/10 清潔さ
  • 68 件のレビュー 8.4/10 プール

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