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Mercure Hotel Duesseldorf Neuss 4 звезды

Примечание: отзывы клиентов 4.2/5 Отзывов: 93

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Номер 1

Число гостей
Возраст детей

Гарантия лучшей цены

Как это работает?
+ 11 Услуги

Особенности отеля

  • Fitness room with three machines, open between 8am and 11pm

  • Outdoor swimming pool open from June to September

  • The A57 highway towards Cologne and Düsseldorf is located 0.3 miles (0.5 km) from the hotel

  • Free WIFI is available throughout the hotel.

  • Easy access to Düsseldorf and Cologne exhibition centers

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 15h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • WIFI/Интернет
  • Паркинг
  • Разрешено проживание с домашними животными Платные услуги
  • Отель с номерами только для некурящих
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выезд Платные услуги
  • Прачечная
  • Бутики и магазины
Развлечения и отдых
  • Бассейн с подогревом на улице
  • Лыжи
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
  • Автомат для продажи закусок и напитков Платные услуги
Бизнес-услуги
  • Конференц-зал (-ы): 9
  • Бизнес-центр с самообслуживанием
  • Заказ услуг печати/копирования

Расположение отеля

Mercure Hotel Duesseldorf Neuss

Navigation: Am Derikumer Hof 8
Am Derikumer Hof 1
Navigation Am Derikumer Hof 8
41469 neuss
германия

Телефон: +4921311380

Факс: (+49)2131138333

Заезд с 15h00

Выезд до 12h00

  • BUS :  841 Norfer Strasse

  • На самолете

    DUSSELDORF На расстоянии 20 км / 12,43 миль

  • На самолете

    KOELN BONN На расстоянии 55 км / 34,18 миль

  • На автомобиле

    23 NEUSS-NORF На расстоянии 0,4 км / 0,25 миль

  • На поезде

    NEUSS HBF На расстоянии 7,5 км / 4,66 миль

GPS:51.167423, 6.730918

Наши номера

Large room with 55-inch (140-cm) wide French bed and additional comfortable sofa bed. The room is equipped with a desk, TV and telephone, and a bathroom with bath tub. Two children aged up to 16 may sleep in their parents' room free of charge. Children also receive free breakfast. We will happily provide a cot free of charge on request. Your pet is also welcome (charge of EUR 10/night).

Superior Room with a double bed

  • Максимальное количество гостей: 2
  • Площадь: От 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Standard Double Bed

  • Максимальное количество гостей: 2
  • Площадь: От 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Privilege room with 1 king-size bed

  • Максимальное количество гостей: 2
  • Площадь: От 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Наши бары и рестораны

SALINUM

Тип кухни: Региональная кухня

Our Salinum restaurant offers a range of regional specialties in contemporary surroundings. Why not spend a few enjoyable hours here, relaxing on our sunny terrace. We are open daily from 6:30am to 11pm.

  • понедельник -
  • вторник -
  • среда -
  • четверг -
  • пятница -
  • суббота -
  • воскресенье -

Portus 735

The Brassica bar is rustic and cozy. You won't just find beers, wines and long drinks here, but also delicious regional snacks to keep you going. We are open every day from 5pm to 1am.

Недоговорная фотография

  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 9

  • Максимальный размер: 124 м²

  • Максимальная вместимость: 130 человек

  • Максимальная вместимость банкетного зала: 73 человек

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Отзывы наших гостей о
Mercure Hotel Duesseldorf Neuss

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.2/5

Отзывов: 93

tripadvisor

Рейтинг TripAdvisor 3.5/5

Отзывов: 773

Nice hotel near the mortorway

Примечание: Tripadvisor 4.0/5

781willi Business - 10/09/2020 Реальные отзывы TripAdvisor

Very good hotel with a good breakfast even during the corona time. Ristorant was unfortunately closed.The room very big and clean. Bathroom nice and clean.Check in and check out very quick and without any problem.

good hote with very good servicel

Примечание: Tripadvisor 4.0/5

781willi Business - 09/03/2020 Реальные отзывы TripAdvisor

The hotel il a very nice hotel close to the motorway. Very quiet still. The rooms are very big and very confortable. Bathroom also very big. The breakfast is very good and offer you everything what you need. The only small problem is the parking charge of Euro 4. Next time a put my car close by where a lot of space for nothing is available.

Dear Guest, thank you for your review. We are pleased to hear that your stay was statisfied. We look Forward to your next visit. Your Mercure Team

good

Примечание: Tripadvisor 5.0/5

zlinux Business - 24/11/2019 Реальные отзывы TripAdvisor

Due to MEDICA, the price has been little bit high, but service was also high as well. Thanks!!! Also I've been very awfully surprized, that I can pay half of breakfast, because I not big eater. Thanks!!!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. B. Keijsers Front Office Manager

EXPENSIVE

Примечание: Tripadvisor 2.0/5

kcnbu Business - 12/11/2019 Реальные отзывы TripAdvisor

Although, the service & staff were very good and friendly, room facilities, bar & restaurant were OK. The downfall was due to the excessive price of the room. More than 300€ for one night, this price is even dear for a **** hotel in the middle of a city centre.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, B. Keijsers Front Office Manager

Too expensive for what it is

Примечание: Tripadvisor 3.0/5

Ricardo A Business - 11/11/2019 Реальные отзывы TripAdvisor

The rooms are expensive. The so called « VIP bathroom » is a an old regular bathroom. Almost a scam. The breakfast is quite average and the 18€ cost is really to much for this simple meal... Really not worth it.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, B. Keijsers Front Office Manager

Great hotel, very close to Düsseldorf

Примечание: Tripadvisor 5.0/5

traveller2454 Couples - 07/11/2019 Реальные отзывы TripAdvisor

Stayed 3 nights here as a base for some family history research in Nordrhein-Westfalia and found it an excellent choice. It's in a great location, close enough to Düsseldorf and not far from a choice of motorway routes to Köln, Duisburg, Essen and so on. Very clean hotel, no complaints, with friendly and helpful staff. We had a lovely dinner here one evening and breakfast every morning, buffet style, with a huge range of dishes, cereals, fruit, breads and so on to choose from. The dining room overlooks the gardens and the small pool (closed in November, of course!) and it was a joy to eat breakfast watching blue tits flying in and out of the bushes and a rabbit playing in the garden. We would certainly recommend this Mercure Hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B. Keijsers Front Office Manager

The worst Mercure Hotel I have ever been to!

Примечание: Tripadvisor 1.0/5

KrzysztofSsss Business - 06/09/2019 Реальные отзывы TripAdvisor

I never knew that there are any Mercure hotels withput air condition. Also the equipment of the room is not 4 stars! There was a wedding party in the hotel about which I was not awared before comming. Bar was open only 18:00 - 21:00! The service in the bar was also poor. For a glas of beer we had to wait 25 minutes. The guy from bar has explained that he was busy serving the starter on the wedding party. For all guests - the hotel is not in Duesseldorf but in a small city of Neuss. I will never come there again!!!!!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, B. Keijsers Front Office Manager

One night in Neuss

Примечание: Tripadvisor 4.0/5

Richard S Family - 04/09/2019 Реальные отзывы TripAdvisor

Hotel was very good, lovely setting. Rooms spacious and a decent bathroom, could do with air conditioning and corridors did need a refresh. Breakfast was excellent with a good range to choose from. Staff very pleasant and helpful. One of our party thought it was the best hotel he'd ever stayed in!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B. Keijsers Front Office Manager

good hotel

Примечание: Tripadvisor 4.0/5

ruudklessens Family - 23/04/2019 Реальные отзывы TripAdvisor

2nd time here and great to "hear" that the reception staff talked Dutch! it isnt a wheelchair friendly hotel but we could find our way. hotelroom was big and bathroom good! breakfast was good, we missed fresh orangejuice and (more) fresh sliced fruit ( only 2 pieces of watermelon) but very friendly staff! maybe possible to have 1 DUTCH tv network?! (BVN (worldwide dutch and begium tv network) for example between al foreign channels (even russian etc...) we still are neighbours :) we will come back!

Dear ruudklessens, thank you for your review! We are pleased to hear that your stay was statisfied. Thank you for your feedback about the television Programm. we will try to add a dutch tv channel to the programs. We look forward to your next visit. Kind regards B. Keijsers Front Office Manager

Comfortable stay for the purpose of business visit

Примечание: Tripadvisor 4.0/5

Anand V Business - 03/11/2018 Реальные отзывы TripAdvisor

Stay was comfortable and relaxing. Distance to the train station, 1 km, gave me a healthy walk, back & forth. The very quiet neighborhood was refreshing, though some might find it lonely. Train station, Norf, is not on RE and ICE halts; Only S-bahn seems to stop here. Breakfast was sumptuous, though a bit pricey, comparatively.

Dear Anand, Thank you for your Review. we are pleased to hear that your stay was statisfied, B. Keijsers Front Office Manager

refurbishment overdue

Примечание: Tripadvisor 2.0/5

scordon1 Business - 04/10/2018 Реальные отзывы TripAdvisor

This hotel is tired and a much needed refurbishment is long overdue. A terrible smell of bad drains haunted my stay, and I couldn't get a wi fi connection in my room; but I did have a nice breakfast, with freshly cooked eggs to order - which is the only reason for two stars. Bathroom facilities are more aligned to the Ibis brand than Mercure, ie below basic. Overall, this hotel is second rate and I do not recommend a stay. Instead, book early to get a room somewhere else, or rearrange your travel to Dusseldorf on non peak dates.

Dear scordon1 Thank you for your review. We want to appologize for the inconvience during your stay. All rooms have a wifi connection, if you have problems with the connection please ask our reception staff. We will try to help our guests to connect the wifi. Our bathrooms are renovated 1,5 year ago. We will do other renovation maintance in the future. Bart Keijsers Front Office Manager

Overall a great experience, but summer might not be the right time to stay.

Примечание: Tripadvisor 4.0/5

Da-Wu C Business - 27/09/2018 Реальные отзывы TripAdvisor

Roomy space, well maintained facilities, surrounded by huge area of country landscape, good breakfast. Hotel runs its own above-average restaurant, but for those who looks for more variety, three restaurants are just within 10 minute walk. Also reachable within 10 minutes is EDEKA and dm. The somewhat deserted S-Bahn station is about 15 minutes away by walk, which could be a problem for travelors with heavy luggage. The biggest problem in the warmer and warmer summer: there is no air conditioner.

Dear Da-Wu C, thank you for your review! We are pleased to hear that your stay was statisfied, Regarding your point about the air conditioning, we hope that we can solve it soon. Bart Keijsers Front Office Manager

Average hotel

Примечание: Tripadvisor 3.0/5

Nicolas C Business - 11/10/2017 Реальные отзывы TripAdvisor

Average in all respects. Location ok though not optimal. Equipment correct without any outstanding feature. Expensive extras (the bottle of water in the room should be free, not charged 4 euros, and the parking space should also be included, especially considering the fact that the hotel is not at all located in a city centre. Kind and helpful personnel.

Dear CN_Brussels, Thanks for your review. We are very sorry that you did not have our hotel in full. However, it is nice to hear that you liked the nature of our staff. We would be delighted if we could welcome you soon again as a guest in our hotel. Tessa Koch Front Office Clerk

Tired and not worthy of the Mercure brand

Примечание: Tripadvisor 2.0/5

ia909 Solo travel - 01/10/2017 Реальные отзывы TripAdvisor

Hopefully the above sums up my feelings about this dreary hotel located miles from anywhere. Having recently stayed in the excellent Mercure Wiesbaden I was hoping for something similar. But it wasn't to be. Dull room with spartan, cramped accommodation (e,g,. one has to walk sideways down one side of the bed it's so close to the bathroom wall). Gets the two stars for the politeness of the staff and as the quality of the food was good. Other than that, little to recommend.

Dear ia909, Thank you for your feedback regarding your stay in our hotel. We noticed that your stay was not to your satisfaction but we hope that you will visit us again when your direction shows to " Neuss ". Susanne Schneider Reception Manager

Nice clean hotel and great value for money

Примечание: Tripadvisor 4.0/5

mfpix Friends getaway - 14/09/2017 Реальные отзывы TripAdvisor

Great hotel to stay. Clean and tidy. Bed was very comfy Great shower. Friendly and helpful staff. Very good value for money. Easy to check in and also check out. Parking was convenient, and plenty of spaces.

Dear mfpix, Thank you for your good rating. We are very pleased that you enjoyed your stay in our house. See you soon. Tessa Koch Front Office Clerk

Just good

Примечание: Tripadvisor 4.0/5

Philip-be Couples - 06/09/2017 Реальные отзывы TripAdvisor

Carpets in hotel needs to be replaced and some places floor instead of carpet. Its smelly. The glass doors to go to the rooms are very tight to handle. Stricter rules to swim in the swimming pool. One day a moslima swim with all her clothes on. Not very hygienic !!! Never croissants at the breakfast.

Dear Philip-be, Thank you for your review and for your reference regarding the cleanliness of our pool. Such a case like this we have not had in the past. We would like to take it internally and to discuss it with our management in order to act accordingly. Susanne Schneider Reception Manager

8 night stay during exhibition

Примечание: Tripadvisor 2.0/5

BrianH77777 Business - 14/05/2017 Реальные отзывы TripAdvisor

As a platinum member , requested a quiet location. Got stuck above the reception area on third floor, which is the outdoor smoking area - woken up many times during the night by people coming ang going. Was forded to pay for optional breakfast upon checkout as she claimed it was part of the tariff. THis was refunded to my card at a later date . Extremely poor service .

Dear BrianH77777, Thank you for your review. We are very sorry about the circumstances during your check out. Please let us know at the next time if something is wrong with your room.We will try to find a solution for this problem. We hope to see you again as a guest in our hotel! Your Mercure Düsseldorf Neuss Team

4 nights / MEDICA exhibition

Примечание: Tripadvisor 4.0/5

fahimdoc Business - 27/11/2016 Реальные отзывы TripAdvisor

I arrived early but room was available and ready so they checked me in immediately. The reception staff was helpful throughout the stay. S-Bahn station is 10 mins walk away through a park. 25 mins to Main Dusseldorf station and then 20 mins to Messe fairgrounds. Not much dinning options nearby but there a restaurant and bar in the hotel. Some local stores nearby to find basics. The only negative I found in the room was heating which was not good for my standards and uncomfortable.

Dear guest, Thank you for your review. With great pleasure we will share your motivation feedbackwith our team. We hope to see you again,soon. Your Mercure Düsseldorf Neuss Team

good business hotel

Примечание: Tripadvisor 5.0/5

popoldc Business - 15/11/2016 Реальные отзывы TripAdvisor

was not my first stay in this hotel, so guess i like the place, friendly staff - good rooms - a bit outside dusseldorf but restaurant is ok and bar has a warm atmosphere - car needed - will stay again

Dear popoldc, Thank you for your feedback,we are pleased you enjoyed your stay. It is a pleasure to share your warm and motivating comment with respect to our team. We hope to see you again, soon. Your Mercure Düsseldorf Neuss Team

Nice stay!

Примечание: Tripadvisor 4.0/5

732snowy Business - 06/11/2016 Реальные отзывы TripAdvisor

The hotel was good located, had enough free parking places and the internet worked well. The staff was friendly and professional and the meal in the bar was very good! Price versus quality was good. Thank you!

Dear 732snowy, Thank your for your great review. We are very happy that you enjoyed your stay in our hotel. We will share your compliment with our team. Thank you very much! We hope to see you again,soon. Your Mercure Düsseldorf Neuss Team

Последние отзывы: 20

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