Mercure Hotel Freiburg Am Muenster bintang 3

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.906 ulasan

Jaminan Harga
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Mercure Hotel Freiburg Am Muenster - Image 1
Mercure Hotel Freiburg Am Muenster - Image 2
Mercure Hotel Freiburg Am Muenster - Image 3
Mercure Hotel Freiburg Am Muenster - Image 4
Auf der Zinnen 1, 79098 FREIBURG, Germany

Deskripsi

Keistimewaan hotel

  • Our hotel has newly renovated its rooms.

  • "The Flave" offers a cozy and modern ambience to enjoy a drink or a meal.

  • The entire hotel is air-conditioned.

  • The hotel captivates through its central location in the old town.

  • The hotel has 3 meeting rooms for up to 140 people.

Akomodasi kami

Lokasi hotel

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FREIBURG
Germany

GPS:47.99752, 7.854613

Telepon
Fax +49 761 3851666

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

MUENSTERBLICK

Modernity typifies the atmosphere in our "Münsterblick" restaurant where our chefs conjure up delightful regional dishes. Come and enjoy your meal on our terrace while soaking up some warm rays of sunshine.

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Peringkat ALL  4.6/5  1.906 ulasan

Peringkat TripAdvisor  4.0/5  1.187 ulasan

Sertifikat keunggulan 2023

A Nice Modern Hotel but with Limited Additional Amenities

Catatan Tripadvisor 4.0/5

196SimonH Solo travel - Ulasan TripAdvisor tersertifikasi

A nice modern hotel well placed for the old town. Staff were helpful and attentive. It lacks anywhere to get a beverage and snack during the day. I arrived at about 9pm and ate in the bar area where I paid over the odds for a very small portion of reheated chilli con carne. In summary, a nice place to sleep with helpful staff, but limited other facilities

Dear Simon, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are very sorry that your experience in the restaurant/bar was not positive. We apologize for the inconvenience and will of course pass this on. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Pillows were a joke

Catatan Tripadvisor 2.0/5

21mhalai Bisnis - Ulasan TripAdvisor tersertifikasi

A hotel should guarantee a good night sleep which was not the case thanks to the cheap pillows. Also when asked for room slippers the comment was it was executive guest only. Could had been better handled.

Dear guest, many thanks for leaving your thoughts on here. We are very sorry that you were not satisfied with the pillows. In fact, our superior rooms do have slippers. This is not part of the amenities in a standard room. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Decent hotel in a useful location

Catatan Tripadvisor 4.0/5

Claire155 Ulasan TripAdvisor tersertifikasi

This hotel is a bit of a walk from the station, if you're dragging suitcases you'd be better taking the tram (no 4) as the roads/pavements are mostly cobbled. The location is great, near the main shopping street, close to most of the attractions and the room we were in had a great view of the city. The room was a bit cramped as it was the three-beded one, the single bed being a sofa bed. Daughter said it was quite comfortable though. The room size was adequate for a four night stay. Staff were very helpful when, on arrival, we realised that my partner had 'forgotten' to inform the hotel there were three of us, not two. We didn't book breakfast as we didn't get a deal which included it, and it's expensive to add on. There are plenty of places to get breakfast nearby. We did get our free drinks though (Accor membership deal I think), sitting outside on a balcony overlooking a main road and some interesting architecture. Despite the main road, we weren't bothered by traffic noise. We'd definitely stay here again if/when we return to Freiburg, which is a lovely city and to be recommended. Get yourself a beer or wine (if you indulge) and sit with your feet in one of the Bächle (at least in summer), Bächle are small water-filled runnels designed to help prevent fires in the Medieval times.

Dear Claire, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are glad you and your family had a good time with us. We hope we will be a part of your future travels. Thank you for choosing our hotel. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Good return stay

Catatan Tripadvisor 4.0/5

RoadWrangler Couples - Ulasan TripAdvisor tersertifikasi

Check-in was easy by the friendly front desk staff. The hotels has two swift lifts. Our room was a good size and had a tea kettle plus an assortment of teas. No mini fridge, unfortunately. The bed was comfortable and each nightstand had a power outlet--perfect for two people to charge devices at bedside. Sadly, mobile phone signal was quite weak from inside the rooms. The bathroom had a large shower with a built in shelf, which was ideal for storing shampoo, shavers, etc. The shower water pressure was ok but water leaked onto the floor from the rainfall shower head. The towels were thin. I like how their mirrors have steam-repellent sections. The wall-mounted magnifying mirror was a very nice addition--all hotels should do this! There's a parking garage below the hotel, with a lift directly to reception. I've stayed here multiple times over the past several decades and will surely stay again.

Dear Guest, many thanks for leaving your feedback on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are immensely honored by such a detailed review and we thank you for your loyalty. We hope we can welcome you in the near future. Thank you for choosing our hotel. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Well located and clean hotel

Catatan Tripadvisor 4.0/5

Z0siaB Ulasan TripAdvisor tersertifikasi

Great location near the city center and its attractions. Parking is available for a fee at the adjacent garage. The room was clean and comfortable with nice views of the hills. It would have been even better if the windows opened. Would definitely stay here again.

Dear Guest, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We understand your criticism about the windows. Unfortunately, this is a legal requirement, so our hands are tied. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.288 ulasan 9.3/10 Lokasi
  • 1.228 ulasan 7.8/10 Kamar
  • 1.071 ulasan 9.2/10 Pelayanan
  • 19 ulasan 8.8/10 Internet
  • 803 ulasan 8.4/10 Sarapan
  • 500 ulasan 7.6/10 Kebersihan
  • 266 ulasan 4.2/10 Kesepadanan nilai
  • 196 ulasan 5.6/10 Makanan

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