Mercure Hotel Berlin City West 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 673 görüş

En iyi fiyat
garantisi
Mercure Hotel Berlin City West - Image 1
Mercure Hotel Berlin City West - Image 2
Mercure Hotel Berlin City West - Image 3
Mercure Hotel Berlin City West - Image 4
Ohmstrasse 4-6, 13629 BERLIN, Almanya

Açıklama

Otel ekstraları

  • 119 konforlu oda

  • Güneş ışığı alan 8 adet modern, zemin katta bulunan iş toplantısı ve etkinlik salonu

  • Kukime Lobi Mağazası serin içecekler, spesiyal kahveler, atıştırmalıklar ve dondurma sunar

  • Açık havuz bulunan hoş, sessiz teras

  • Toplu taşımaya, BER havalimanına ve otobana kolay ulaşım

Konaklama olanaklarımız

Otelin konumu

Mercure Hotel Berlin City West

Ohmstrasse 4-6
13629 BERLIN
Almanya

GPS:52.536032, 13.273297

Telefon
Faks +49 30 3819403

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

WEINLOUNGE

Restoranımızın şu anda kapalı olduğunu bilginize sunarız.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.8/5  673 görüş

TripAdvisor Derecesi  4.0/5  697 görüş

2024 mükemmeliyet sertifikası

İyi konum

Avis müşterileri puanı 4.0/5

Anonim Aileler - ALL için doğrulanmış yorumlar

Housekeeping hizmeti çok iyi değil. Odamizda şampuan bitmiş ve yastik kılıfları kirlenmisti Housekeeper a söylememize rağmen aksiyon alinmamisti

Dear Aliriza, thanks a lot for your comment. We would like to apologize for the inconvenience. We will speak to the employees of the external cleaning company today. We wish you all the best. Best regards from Berlin

Really Nice staff

Tripadvisor puanı 5.0/5

Sofus S TripAdvisor onaylı yorum

The hotel was better than i thought. The pool was extremly Nice and The staff too. The food was so delicios and The rooms were Nice and clean and The bed was comfortable. would defendly recomment:) Free parking just outside hotel - also The possebility of charging e-car

Dear guest, Thank you very much for your very good review. We are delighted that you were completely satisfied with us. We will pass on your praise for our staff and our establishment to all colleagues. We wish you all the best. See you next time again. :-) :-) best wishes from Berlin

Worst hotel I’ve ever seen

Tripadvisor puanı 1.0/5

sdr1690 Solo travel - TripAdvisor onaylı yorum

Pure and simply the worst hotel I’ve ever stayed in, it’s absolutely horrific. There is absolutely nothing positive about the place, even in the 1980’s this would have been tired so you can imagine what’s it like now. Arrived to find every single bit of glass at the front of the hotel smashed, we were told it had been like that for one month, that says absolutely everything you need to know. Avoid at all costs

Dear sdr1690, We are very sorry that you were not satisfied with our service. We would like to apologize for any inconvenience caused. In general, however, we prefer to speak to you in person. Dissatisfaction can usually be resolved. Next time, speak to the staff on site. We will be happy to help you. We wish you all the best. best wishes from Berlin

good hotel

Tripadvisor puanı 3.0/5

eirecoretraveller TripAdvisor onaylı yorum

stayed here whilst attending a two day music festival at citadelle spandau, hotel is a few mins walk from siemensdamm u-bahn station, which is just a few stops from the venue, so nice and handy. nice hotel, friendly front desk, they were able to sort out an issue with the room safe immediately after notifying them about the issue (just needed new batteries). didn't eat there because the bar and restaurant was closed for the weekend for some reason, but there is a fridge in the lobby and snacks, so we could enjoy them at the small outdoor pool area. room was fine, even had a small balcony, dead handy for the nitecap and last cigarette of the night. good value for money, would stay again for sure.

Dear guest, thank you very much for your wonderful rating and your detailed comments. We always strive to ensure our guests have a great stay. See you soon. :-) Kind regards.

Worst customer service

Tripadvisor puanı 1.0/5

waynewD8795RX TripAdvisor onaylı yorum

Worst customer I have ever experience in my life. Due to unforeseen circumstances I can not make the reservation even though it is in a months time, I emailed & explained the sad situation & they completely just ignored it & wrote back saying we cannot do anything. I find this disgusting that they cannot have some decency to look into this further.

Dear Waynew, we are deeply shocked by your review, even though you were not at the hotel. You have booked a rate that cannot be changed or canceled free of charge. We discussed this with you as well. When booking, you can decide at any time in advance which rate and conditions you would like to book. There are different prices and conditions. In our modern times, all companies work with it, for example car rental companies or airlines. We would like to ask you to refrain from making such comments. It was your free decision and we can assure you, that you will be a good host. Best regards from Berlin

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 571 görüş 8.7/10 Konum
  • 981 görüş 4.1/10 Oda
  • 753 görüş 8.7/10 Hizmet
  • 44 görüş 3.8/10 Wifi
  • 529 görüş 3.3/10 Hijyen
  • 462 görüş 8/10 Kahvaltı
  • 408 görüş 4.5/10 Konfor
  • 337 görüş 2.9/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Berlin şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.